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Customer Reviews for GE 0.9 cu. ft. Countertop Microwave in White

Internet #305969212

Model #JES1095DMWW

Store SKU #1003514170

  • Equipped with convenience cooking controls
  • Auto time defrost provides optimal cooking results
  • Control lockout helps prevent accidental activation

Customer Reviews

  • 4.5
    out of 639 reviews
  • 91% recommend this product
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Showing 1-30 of 639 reviews
I needed a small microwave that could fit into a hutch style cabinet. This one is perfect!
by
  • Verified Purchase
it was shipped undamaged!!!! perfect for countertop.love the sound mute button,can't stand all the beeping noise.
by
  • Verified Purchase
Plenty of power and features
For a small microwave it works great with many choices. The turntable is a plus and can be turned off. It is perfect for a single person.
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    Perfect size.
    It works well. Nice looking. I had the previous model
    by
      We bought this GE 0.9 cu ft 900 watt microwave online and it was delivered to our house. On the first try, the turn table motor made a noise. This became a loud clattering noise. Home Depot will NOT take this product back. GE does NOT provide repair parts. No manufacturing quality control. The GE Customer Service warranty policy is that I have to buy another GE microwave, send in that receipt for a refund on this clattering noise microwave. So for now, this microwave, which we otherwise like for features and size, sits in the box in our basement.
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      Response from GE AnswersMay 22, 2024
      This is not the experience we would want you to have with our appliances. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the model/serial numbers of your microwave so we can investigate further. GE_Appliances
      • Verified Purchase
      1 found this review helpful
      Brighter numbers and letters
      This is a very good product, The only thing that I do not like is buttons on it it is hard to see them I need to use a flashlight to read it make it a brighter white so you can easily see them.
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      Response from GE_AppliancesMay 22, 2024
      Thank you for taking the time to provide us with your feedback. We are joyful to hear that you are loving your new microwave.
        by
        • Verified Purchase
        Dim lighting
        Nice microwave but the interior light and the clock light are so dim!!! Can't read the clock unless the lights are turned off. We're going to shop for another microwave even though we just bought this last month.
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        Response from GE_AppliancesMay 15, 2024
        We hate to hear that the lighting in your new microwave has dampened your experience, and that you’re considering another model because of it. This is not something we want or expect from our appliances, and we’ll forward your feedback to our product team so we can work to revamp our products. We hope to earn your trust back in the future as we continue to improve.
          Like the features
          Works great.....Way better than our old one....getting used to the menu
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          Response from GE_AppliancesMay 16, 2024
          We’re happy to hear your new microwave is working well, and that you’ve been getting used to the menu and features. We love how easy this model is to use thanks to the convenience cooking controls, and the control lockout is a great way to keep curious kids from accidentally activating a cook cycle.
            • Recommended
            Haven’t used it yet. But it installed nicely in my RV to replace one that stopped working.
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            • Verified Purchase
            by
            • Verified Purchase
            Works well. Has an option to turn the beeps of if you don't like them.
            by
            • Verified Purchase
            by
            • Verified Purchase
            could use a better display
            the display is very hard to see when it is slightly dark
            by
              Good price quality product
              Very nice. Easy to you, sleek look. Good size. Easy to use
              by
              Response from GE_AppliancesMay 1, 2024
              We love hearing that your new microwave has turned out to be just the right size, and that you’ve found it so easy to use. This model looks fantastic with its stainless-steel finish, and it’s packed with many fabulous features. The control lockout is great if you have curious kids in the house, and the convenience cooking controls make it incredibly easy to operate.
                Love this microwave and its white interior … it looks great, and we love how it works. The clock is easy to set and very intuitive. We've only had it about a month so we can’t comment on its longevity. It has many features which we don’t use since we primarily use it to reheat food for a few minutes. The only negative worth mentioning is that the “Start” button, which we’re still getting used to, is in the “middle” of the lower row of the touchpad.
                by
                Response from GE AnswersMay 2, 2024
                We do appreciate your feedback as it helps us to take into consideration any changes or improvements needed in our future builds. We are happy to hear that you are loving your new microwave unit. This is a good quality unit that should last you many years! GE_Appliances
                • Verified Purchase
                Great Features!
                Great Microwave! Perfect for my needs! Many great features!
                by
                  Great microwave
                  Works great! Small but plenty powerful and fits a large dinner plate. I love that you can mute it.
                  by
                    • Recommended
                    Fire Hazard
                    I really didn’t even want to give this 1 star. I give it zero stars. After 2 1/2 years it caught on fire through the vent on the right side. The object in the microwave was microwave safe, it was only set for 3 minutes, and the inside was totally clean. Zero reason this should have happened and now not covered by the warranty. I’m so glad I was right there! How many times have I walked away from the microwave to do other things? I hate to imagine what could have happened! The button to open the door stopped working after 2 years. I would have to pull on the door while pushing the button to open it. I really cannot recommend and will probably look for a different brand to replace this one.
                    by
                    Response from GE_AppliancesApr 18, 2024
                    We're here to help you with your microwave needs. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
                      Nice microwave, door alignment could be better
                      The microwave has many presets that I use such as "vegetable", dinner plate","reheat ", "defrost" and they all work well without overheating the item. I am loyal to Ge appliances as they last long and build quality is superb. My recent purchase of this microwave and my washer and dryer have lacked quality in the build. Parts have been out of alignment which doesn't affect the function, but it does show lack of quality control and that's really disappointing. On this microwave the door is out of alignment with the body. There is an option to attach a photo. Sadly the link does not work or I would have attached a photo. My microwave doesn't seem to be a "one of". If you look at other reviews with photos you will see the door alignment.
                      by
                        Good Size for Two People
                        Needed to downsize our microwave during my kitchen remodel. This has the same features /style of what we had previously. The other microwave worked perfectly.
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                          • Verified Purchase
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                          • Verified Purchase
                          Very loud! We had to return it Product also was damaged on the far left corner
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                          Response from GE AnswersApr 4, 2024
                          We hate to hear that you had to return your microwave. We understand the disappointment caused by your unit being damaged on arrival. We'll be sure to forward your feedback about the noise level to our design team. We hope you allow us to work hard to earn your trust again in the future. GE_Appliances
                          • Verified Purchase
                          Nice Small Microwave
                          The size is perfect for my needs. Power is sufficient too as I really only use for reheating food. My only complaint is I wish the keypad was backlit.
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                            • Recommended
                            by
                            • Verified Purchase
                            by
                            • Verified Purchase
                            As listed in other reviews, the screen is hard to see what the buttons because it is so dark, the door opens hard, there is a slight click as the tray goes around and it is darker than other microwaves I’ve have had to see inside while something is cooking. These things are miner because the buttons are intuitive. I like pressing the beverage button twice and then start for two cups of water for my tea. I like pressing the number button and have it show the minute without adding the zeros. Starting out at one cooking level for a certain time and program another time and level is easy to do. The tray ridge will hold a decent amount if you run liquid over. It is easy to clean. The size is nice. It sits under my lower cupboards and does not take up too much counter space. It looks very nice. I could go on, but, for the sake of brevity, for the price I think it is a very nice microwave. I have had it for about 3 months and I am happy with it.
                            by
                            • Verified Purchase
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                            • Verified Purchase
                            No, this microwave was never delivered. Went to store to buy a different microwave. at which time,customer rep was helpful
                            by
                            Response from GE AnswersMar 22, 2024
                            We're sorry to hear this and hope you are able to enjoy our microwave soon! If you have any questions regarding your order, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST or calling your local store. They can help or transfer you to your local store for further assistance. GE_Appliances
                            • Verified Purchase
                            Showing 1-30 of 639 reviews

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