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Customer Reviews for GE 27 in. Double Electric Wall Oven with Built-In Microwave in White

Internet #205479522

Model #JK3800DHWW

Store SKU #1001058176

  • Built in sensor monitors and adjusts temperature
  • Includes a steam clean feature that cleans without chemicals
  • Contact your local store with Order # to schedule installation

Customer Reviews

  • 4.5
    out of 1,276 reviews
  • 88% recommend this product
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Showing 1-30 of 1,276 reviews
27” dual microwave oven combo
We purchased this 27 inch GE microwave oven combo to replace our previous GE oven that lasted 31 years. The newer technology is fabulous. No more bottom element in the way. The inside is much more spacious then our previous model. The digital display so easy to use and user friendly that I did not even read the manual yet and it’s all working great. Only issue we have is that our wiring is outdated in our house. This oven needs a neutral, hot and ground wire. We have two hots and a ground. We will have to redo the wiring because our house is old - 1981. The oven is working fine in old wiring system but we don’t want any fires from outdated wiring. We love the new oven it cooks great!!!
by
    • Recommended
    Control Panel is EASY
    Necessary size and modern style……………………………………………..
    by
      • Recommended
      Owner’s Manual Incomplete
      See the photo for my primary disappointment. Who wants to stand in front of a 3” screen and read the fine points of operating the ovens. I tried to set a 30 minute timer and cancel a 3 min cook time I inadvertently entered. While trying to do that, the screen reported the cook time was complete! I want the full instructions in writing. I also dislike the microwave door that opens from top to bottom rather than right to left. But it seems all manufacturers are doing that. Very inconvenient for short people to reach up and over the door. Would I recommend the product? I checked no because you don’t have Maybe. Why did I choose it? It was available now.
      by
      Response from GEAAug 24, 2022
      Hello, Thanks for reviewing your oven. We're happy to hear that you like the features, but understand that you have some concerns about the design. Your satisfaction is important to us, and we will use your feedback to improve. You can view the complete instruction manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000954.pdf If we can help in the future, please let us know. We are more than happy to. All the best, Kianna@GEA
        Time for a new Wall Combo
        The new Combo wall oven/microwave takes the same space as the dated older model but is more efficient, more features and larger cooking area.
        by
          • Recommended
          Large oven and microwave
          Replacement for an old GE Combo. Fit in the cut out space with no modification.
          by
            • Recommended
            So worth the 10 week wait !!
            Omg I utilized both ovens today for Sunday dinner and I was thrilled at the quiet fans on both. I live in a manufactured home where hearing the tv was not easy before with the 20 year old GE micro combo oven. This oven is beautiful to look at and works so effortlessly!! Most importantly it is QUIET!!
            by
              • Recommended
              Simple yet elegant
              This is a simple and basic oven. - little different to figure out microwave vs oven features but it is classy looking and seems to work well. I hope it works well for years to come like all of our GE appliances.
              by
                • Recommended
                Great Features
                Worth the price! Love the fact that it is very quiet and the model looks amazing on our kitchen area. Wife loves it so I’m happy too
                by
                  • Recommended
                  Love my new oven/microwave!
                  Even have room for storage. Larger and roomier than my previous oven.
                  by
                    • Recommended
                    Great design!
                    I love the stainless steel interior on microwave part! I love the door opens down and love how little sound it makes!! The bake oven is super nice! I love no heat element on oven floor! And this oven too is so quiet!
                    by
                      • Recommended
                      Beautiful and Functional!
                      I have a small kitchen so I removed my double ovens and microwave with this. It looks great and works even better!
                      by
                        • Recommended
                        Microwave is not warming my food
                        I have this black microwave combo unit. The oven works perfect. The microwave unit is not getting heating up at all.
                        by
                          • Recommended
                          1 found this review helpful
                          FLAWED!
                          DISAPPOINTED! We had our old microwave/oven combo wall unit since 1993. This was the only “replacement” from GE that would fit our space. I bought it sight unseen trusting that it would be updated but better. NOT! So impractical. I know of no one who owns a microwave where the door opens like an oven. It opens down instead of from side to side. I’m 5’4, and to reach the middle of the turn table takes the full length of my arm on my tip toes. I will have to purchase a 2-step stool to clean splashes on the back wall where I can’t reach at all. It’s beautiful but not practical which would be nice if I bought it to stare at. To use takes several more steps of 1.Press microwave button, 2. Turn separate knob to tell it to set time, 3.Push again to set time, 4. Turn knob to desired seconds to minutes, 5. Push knob to verify time, 6. Press knob again to start. I would not recommend this unit if there was a better, simpler, and comparable unit that would fit my space.
                          by
                          Response from GE AnswersJun 1, 2021
                          Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback! We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA GE_Appliances
                            • Recommended
                            2 found this review helpful
                            Great Features and Easy to Use
                            We spent some time going through all the features and were very impressed with what this combo had to offer. Super simple to understand.
                            by
                              • Recommended
                              Great oven/microwave unit!
                              Beautiful and simple product. We like to keep things fairly basic. This was a great choice for our family.
                              by
                                • Recommended
                                Beautiful Appliance!
                                I was very excited when I purchased this wall oven and it did not disappoint! It has many wonderful features, yet it is very easy to use. I am also pleased with the way that it cooks food evenly. I look forward to using this oven for many years.
                                by
                                Response from GE AppliancesApr 9, 2021
                                Hello, We just have to tell you that your oven is beautiful! We're so glad to hear how excited you were to purchase and use it. We know you'll be using this for many years. Stay well. Mike@GEA
                                  • Recommended
                                  The button dial is the best feature I ever saw
                                  Best unit I have bought works like a dream very easy to learn to use the dial button. looks & quality I will give you a 10
                                  by
                                    • Recommended
                                    Very Elegant!
                                    We love our GE microwave oven combo! It has a very sleek and modern look. It compliments well with our other appliances l highly recommend this purchase.
                                    by
                                    Response from GE AppliancesFeb 25, 2021
                                    Hello TeresaS1. We are pleased with your selection of this combination microwave and wall oven. What a wonderful baking or cooking experience you will enjoy. This appliance does look great in your kitchen based on the photos you included. Thank you for supporting GE Appliances with this purchase. Happy cooking. Geoff@GEA
                                      • Recommended
                                      Great oven!
                                      So far, the oven has performed up to its hype! No, it’s not a convection oven, but we do believe the 10-pass baking element seems to really make up for that. The dial on the control panel is different than most control panels, but it’s easy to use once you get familiar with it and gives the oven a sleek, clean and modern design. The microwave is very impressive with how well it senses and cooks food. All the different settings on reheating foods makes it very convenient. Overall, the oven looks great and has performed excellent. We’ve had it for a couple months and have cooked several meals out of it and reheated them the next day for leftovers. It was a perfect oven for our kitchen remodel. We put a lot of work into sanding and repainting our kitchen and replacing our old oven with this newer model went smooth! We did a ton of research on similar models and decided this one was the best fit!
                                      by
                                        • Recommended
                                        User friendly , love it !
                                        Hi, love my choice looks great makes you want to bake more ! Lol
                                        by
                                        Response from GE_AppliancesFeb 5, 2021
                                        Hi Mfly - We are so happy to hear of your satisfaction with your purchase of your built-in GE combination microwave wall oven. It is a beautiful unit and we're thrilled you think so too. We appreciate you taking the time to post a review, as your opinion is not only important to us at GE, it is also important to our other consumers who may be interested in this model as well. We wish you all the best! Vikki@GEA
                                          • Recommended
                                          Works great while it works
                                          I love the product but it’s not 3 years old yet and the control panel has stopped working which renders it dead until I get it fixed.
                                          by
                                          Response from GE_AppliancesJan 21, 2021
                                          Hello Simple homeowner - Thank you for your review. We are sorry to hear that the oven control panel stopped working. We apologize for your inconvenience in this matter. We can understand your frustration. This will require service by a qualified technician. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm We hope this is resolved for you soon. Olga@GEA
                                            Great features
                                            Perfect fit works well and easy to handle . Features are great
                                            by
                                              • Recommended
                                              Easy to use
                                              The oven microwave duo is a great appliance. No bad things to say. I love the new look
                                              by
                                                • Recommended
                                                Love the features!!
                                                I had an black microwave/ oven combo for 3 years!! No more mismatch appliances.Just what I needed to complete my kitchen!
                                                by
                                                  • Recommended
                                                  Great Look and Durability
                                                  We replaced our 30+ year old GE Wall Oven to this model and the look and ease of use is just perfect for us. Decided to go with GE again because the first one lasted over 30 years.
                                                  by
                                                    • Recommended
                                                    Great looking microwave and oven!!
                                                    Really love it so far. My only complaint is that I feel the oven is a little to small for my liking. Cooks everything great tho.
                                                    by
                                                      • Recommended
                                                      New GE Appliances
                                                      We replaced 40 year old GE appliances with new GE appliances because we’ve had no issues over the last 40 years. GE products have held up very well!
                                                      by
                                                        • Recommended
                                                        Great unit, cooks well, easy to use, looks great
                                                        We love our new combo microwave and oven unit. Looks great in out kitchen, control panel intuitive and easy to use, full featured, cooks/ bakes very well.
                                                        by
                                                          • Recommended
                                                          Oven works great! Microwave has good power
                                                          Oven seems to heat evenly. I like the flat floor with no lower element exposed, especially for easy cleaning. Oven light slowly dims when turned off, kinda cool! Rotary knob to adjust temp on control panel is nice, along with the glass touch panel, not plastic, so it shouldn’t scratch over time. Microwave is very spacious, which is nice if you are heating multiple items. Beeper is a little hard to hear when you get too far away, but it is pleasant sounding. Fan is quiet. Replaced ah older double oven so had to trim about 1/2” wider and build up the bottom platform, since this oven is about 8.5 inches shorter then the old double oven.
                                                          by
                                                            • Recommended
                                                            Exactly what we wanted and more!
                                                            Great quality oven and microwave. My husband had it installed in no time
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 1,276 reviews