Customer Reviews for GE Profile 24.3 cu. ft. Smart Built-In Side by Side Refrigerator in Stainless Steel

The doors had a major scratch across them at the top of the handles where the installer marked it with a knife or sharp implement. The delivery driver more than likely saw this as he was very tall and he pulled the covering off from the shipping and he could have pointed it out to me and didn’t do so.

Great fridge/ freezer, very nice design with great features!

We’ve had the fridge for about 3 years. The ice machine hasn’t worked properly from the start. It will make crushed ice when the cube option is selected. The ice maker has been replaced 2 times with no change in performance (warranty). Seems like a small issue, but its a big deal when you expect cubes and all this crushed ice goes everywhere.

Just installed today looks great. Really surprised at space inside.

Love the WiFi capability you can download to your smartphone as well as the space in the fridge. Fridge is quiet unlike some reviews I read. Only wish the ice machine didn’t make a mess when dispensing the ice. I have to put the cup at the top of the dispenser.

Something on the freezer side is making a horrific loud buzzing noise! We’ve replaced the ice maker twice and the fan has been adjusted a few times. Just got a new ice maker last Monday and it’s so loud today I can’t even sit on the kitchen!

I REPLACED A GE MONOGRAM BUILT IN SIDE BY SIDE FRIDGE AFTER 20 YEARS OF SERVICE WITH A BRAND NEW GE PROFILE BUILT IN SIDE BY SIDE FRIDGE AMAZINGLY ENOUGH IT IS BASICALLY THE SAME FRIDGE WE HAD AND WE COULD NOT BE MORE HAPPY WITH THE PRODUCT ESPECIALLY WITH 20 YEAR MORE TECHNOLOGY IMPROVEMENT

Happy Nice looking Impressive May increase home value

I bought this refrigerator to replace the French Door LG I had. It was nothing but problems. I've only had this GE for a month, but it seems good to go. It's spacious, quiet, nice looking, and it makes a ton of ice quickly.

Delivery arrived early. Delivery person did not stay to check quality of product with receiving party, who were instructed to keep protective film in for several hours. Discovered dent in door after removing film. Fridge was not leveled.

GE 25.3 side by side Profile. after 3 weeks The freezer works good. The refrigerator does not work very well. I have had service out here to look and says its great. I have old and new Taylor Thermometers and a Accurite bluetooth set just because my drinks are warm. I have the fridge set at 34 and it barley holds 38. The compressor comes on about 42. It will go down to 37 maybe 38 and just shut off. back at 42. its set at 34 the door show its 35 inside but shuts off and goes to 41 42. runs smooth sounds good. set up is not bad dues to adjustable shelves. looks good handles get cold. Baskets are tight when rolled out. ice working good. but this is not a cold refrigerator. seems it does what it wants. the lower outside of case was damaged from shipping. The vent on the back was dented. I would not recommend this machine due to high idle temps.

6 days after delivery the icemaker in the door stopped working. Had to schedule GE repair and he found that the ice was jammed.

Broke 72 hours after delivery; unfortunately after the 48-hour window where Home Depot will help in any way. Delivered on 3/5. Installed on 3/6. Broke on 3/8. The device could no longer maintain the needed temperatures and the freezer/ice maker thawed out onto the floor. We have a service request with GE. HD has been no help and the store manager (Newnan #148) declined to help or return/replace. It is 3/26 and we are still waiting on parts for the second GE repair tech to come out to fix it.

We have been very happy with our new refrigerator. It is very well lit inside and makes it easy to see all throughout the refrigerator.

Great refrigerator - only reason not rated a five is that when using the external water dispenser there seems to be always one drop that drips onto the plate below. Only one drop and it takes a few hours to make the one drop (beads up on the spigot). Retailer has offered to send a tech out if after a few months it still occurs.

After seven (7) deliveries, I finally decided on this refrigerator instead the Frigidaire Gallery which is $1000 for some likely reasons which I will explain. I tried to get a Frigidaire Gallery Side By Side that wasn't damaged in some way and not because of the delivery guys which were hit and miss disappointment but because of quality manufacturing practices (scratches on the doors, trim pieces that fell off, front electronic panel pried off the refrigerator before I got it and a few others). So, I went with the GE brand because it had better reviews. Let me start by saying it did show up almost perfectly unblemished but the quality and use of space is a disappointment for the cost of this appliance. Here are my issues 1. The drawers are smaller in width and depth. Not so with the Frigidaire. 2. There are no filters in the appliance whereas the Frigidaire has one for the cold side and one for the produce drawer. 2. The width of the appliance a bit less 3. This fridge is so light that I can move around quite easily (that's something be 66 years old). Lightweight and cheap. 4. The bottom drawer is near impossible to get in or out of the refrigerator. Not so with the Frigidaire. 5. The white plastic on the drawers and shelves is an over abundance. Not so with the Frigidaire. The refrigerator smells awful with the strong plastic smell. I hope it goes away. 6. Overall poor use of space in the GE over the Frigidaire. Lastly what I like about the GE is wire grate drawers in the freezer as the plastic in the Frigidaire as others mentioned shatters if you are not care. However, I am keeping the GE because it is defect free and that's a bummer.

refrigerator door is not line up In the top not closing completely looks like not in a strait line

After days the ice maker and water dispenser stopped working. Now waiting 10 days for repair visit. The use of web site didn’t work so on phone multiple ties to shedule

How do you rate a refrigerator that you've only had for two days? We purchased this 42" GE to replace the same model that we've had for 10 years. The previous GE had numerous problems. We are hoping they have all their previous problems fixed.

Great fridge. Fits well, looks good. Easy to use and love the side by side design

Looks good, works 👍. Ice and water feature in door sloppy to use unless glass is held tight to top.👎. Settings for temperature show what setting has been selected but does not show temperature that is being maintained. The same for the app👎.

It works great no issues so far

Poor substitute for previous model. Lots of corners cut.

Awful since day one. Purchased in beginning of 2020 to replace a GE Monogram fridge that stopped cooling. This was the only brand that would fit in the space so we purchased it having no other options. 6 months in and started having trouble. They ended up delivering a new fridge since they were not able to get parts. One month later the fans on the replacement fridge started acting up. We called for service, they came out did a few adjustments, same thing happened multiple times. The noise the fridge made at times was so bad no one could stay in the kitchen area. Its groaning, leaking and loud and on the 4th of July this year the whole thing stopped cooling all together. For the high price tag of this fridge the expectations is to last longer then 3 years.

I honestly don’t think it matters which brand you but anymore. They don’t make them like they used too