Customer Reviews for GE Profile 27.8 cu. ft. Smart French Door Refrigerator with Keurig K-Cup in Stainless Steel, ENERGY STAR

This is by far the best refrigerator we have ever owned. The price was great, it has Lots of room, easy to access all draws, and the adjustable shelves are so easy to reposition. One of the main reasons we bought this refrigerator was because for the price, it included an ice maker and a Keurig coffee maker. I'll tell you, this was a great buy. Very happy with it, and I know you will be too.

By far exceeds my expectations as far as features and user friendliness goes. There’s even a designated TempSelectZone drawer for custom, cooler temperatures from three different desired settings. Downloading the SmartHQ app makes everything remotely possible to change your temperatures on your fridge, or freezer, or even for troubleshooting error codes. Top off with the fact I can make my coffee, tea, or cocoa by virtual request preparation in my phone, I’m ecstatic! You can even request to have your hot beverage ready to brew a certain time of the day throughout the week! It’s even more handy to have a drop down shelf and expanding/ hideaway shelf for taller/oversized items. This is definitely a win-win for my home!

Love my new refrigerator with my Keurig & Wi-Fi. I start the heat up process from my bed so it’s ready for me to proceed with making a cup of coffee. I would prefer a 4oz cup for stronger coffee or an extra feature to make it stronger. I do miss the over flow ice tray in the freezer. All in all it is a good fridge. Still peeling off all the pink shrink wrap. I’m happy with it.

My refrigerator was just delivered today. So far the refrigerator is quite and all the features seem to be working as expected. Professional installation was easy and the water is connected and working. The Wi-Fi will take about 15 minutes to complete. So far, so good. The refrigerator even came with a box of coffee.

We have purchased and used General Electric appliance’s before. I love the convenience of having the Keurig right in the door for French door style.

I like my frig. but boy oh boy for you less handy users out there, keep that extra warranty going. My refrigerator has four electric fans in it and at any time one of those can just stop working, not to mention temperature probes malfunction too, unbelievable. So far, I needed to replace two fans. I do all of the work myself, can you imagine calling a repairman every year or two years? Do you see my point, my mom & dad's lasted for 25 Plus and they only bought a new one because they changed the color of the kitchen. That's a big difference between the old tech. and the new tech. More gadget options translate to more repairs. Still, we all like ice and filtered water right in front of us without even opening a door, so what's an owner to do?

We purchased this fridge and were super excited about the Keurig part, save counter space & no more reservoir to fill! Boy were we wrong. We purchased the warranty and have had them out at least 8x to fix it. I’ve had all the parts replaced and it’s still broken. I’ve been told after 4 calls it is supposed to be considered a “lemon”, I’m on 8!! Now the customer service rep won’t call me back. I’m sorry, you can’t keep replacing everything and then continue to tell me “it’s the K-cup”. They have all been brand new and keurig approved, it’s not the k-cup. We’ve now had to get a coffee pot, the whole reason we got this fridge was to avoid that. So disappointed.

Such an awesome gadget. Love the kerug. So much space.

First, we really love the Keurig in the door, no more filling a reservoir. Well lite on the inside, plenty of room. We also like that it will display the volume of water dispensed.

I love how much room is In the refrigerator and the freezer! The drawers slide out easily as well. The water does not take long to heat up for that fresh cup of coffee!

I just bought a new house! and we not even move in ！ But the workers installed the back of the pipe broke! The crack caused water to spray onto the wall and The wall was damage！But this refrigerator is ok

Love our new refrigerator! Great performance and features (love the coffee maker). Saved space and money.

I’m am beyond ecstatic with my new GE Profile Refrigerator!! It is so spacious and has a lot of great features, for example I’m currently sipping on a hot cup of tea I brewed through the keurig attachment in the ice/water dispenser! I absolutely love the color of the Slate Fingerprint Free finish. I highly recommend this product

Love the smuge proof stainless steel! It looks fantabulous in my new kitchen!

We've owned our Cafe with the Keurig for almost 2 years. (Bought it in June 2018) we have had absolutely no complaints! And we usually get lots of compliments on how great our looks, how it makes both crushed and cubed ice, how easy it is to get to the filter and how great the coffee tastes!

Just received our GE Profile refrigerator with Keurig. Very nice! WiFi set was a little bit of a challenge due dual band WiFi set up at home. But overall the customer service was great!

GE has been here 9 times and not only is the leak from the door not stopped they managed to nick a hole in the water line in the back and denied it was happening which I finally fixed myself. door leak still occurring and was supposed to get a call 2 weeks go which did not happen!

Great refrigerator looks awesome and works like a charm

Unfortunately, I have not a good experience with fridge. It breaks annually, and we lost lots of food as a result. As of the writing of this review, it is our third major break. First was the circuit board fan; second was a couplet of some kind; third is a compressor. A total melt down each time with the ice melting all over until we figured it out. Luckily, someone was home to notice and mopped the water off our wood floors before damage. Each repair is at least a week of delay for parts to show up. Our little backup fridge in the garage that is 15 years old has saved the day. I wanted to like this fridge, and it is great when it works. I have no confidence it will last past the 5 year warranty, so I would expect to have to replace it in 5 years plus one day. Know what you are getting...Buyer Beware! Tip: don't put the fridge on floors that ruin with water. When it breaks, the ice melts and goes all over the floor. Put a water pan or plastic underneath it to be safe. The warranty does not cover any damage outside the fridge.

This is a top notch product and I'm impressed so far with everything I've seen

I love the refrigerator. It has great lighting and I really like the drop down shelf for eggs. I wish it had Wi-Fi. The auto fill does not fill the glass enough.

We renovated our kitchen and this was our choice for a new refrigerator

I read many reviews about this refer and many other brands..I was given a refund for a Frigidaire Gallery series side by side that was less than 1 year old..Leaking from the ice maker hose that was messed up by a tech HD sent out in LA. Not HD fault..but the techs in LA are literally horrible, don't speak English, and are worthless..Anyway I decided to upgrade and pay double (from $1500 to $3000) for this GE Profile French door refer...Had it one week and it is AMAZING!!! No comparison to the Frigidaire. Reviews said it was loud when the compressor's were on and that is not the case at all! It's quiet! The LED lighting inside is fantastic and the way the storage compartments are in the Frig and freezer...they are perfect to view foods when stuffed to the brim! Also it has a Keurig cup maker which also is amazing and I was able to give away my stand alone machine to clear for counter space which is crucial in a small kitchen. BTW..I researched major all brands...and this one received many awards on different websites. And another side note..we are in a condo now, but recently sold our home of 26 years and in it we had a 42" GE built-in fridge which was 18 years old also performed for all those years..only had to replace the compressor at like 14 years old...Great frig..So I had already had a great experience with GE..Love this frig!

I love my new refrigerator and all of its features especially the Keurig. The water is heated to a higher temperature than a Keurig machine.

I love this fridge. Having the keurig in the door saves counterspace and is one less appliance to worry about.

I like the feature to provide hot water and brew coffee or tea. However, I'm forced to take the K-cup out after EACH brew after have a cup of coffee or hot water. This is stupid because I may like the light taste of the tea so that I brew the same cup for the 2nd time or I only want hot water. I should be allowed to get hot water without mounting and removing the K-cup removable fixture for every cup. The refrigerator looks nice in general but lacks quality control on manufacturing details. There is a layer of blue plastic protector over the stainless steel. It's nice to have it until being delivered to customer to avoid cosmetic damage. However, the blue protector of my refrigerator is clamped into the fixed parts so that it cannot be removed completely. There is blue residual on the surface near edges of some feature, really making the refrigerator look bad. It is easy to improve it during manufacturing but unfortunately GE didn't do it! There is also residual of tape on the surface. This can be improved by using the right tape adhesive over the stainless steel surface but GE doesn't reach the high quality.

We waited to review for a few months to get a good idea of how it was going to work out. This is a very good refrigerator. The double door refrigerator section is very roomy with moveable drip proof shelves that meet most needs for space. We really like the LED lighting, it's very bright.The freezer drawer is large and deep enough to have plenty of storage but not so deep things "get lost" and the smaller storage drawer was a smart use of space. We really like the slate finish, much more than stainless, it's easy to clean and doesn't show finger prints. If we have any complaints they are that the compressor is a little noisy not so much you notice all the time, just when the house is dead quiet. The ice maker storage capacity could be larger, if you have a party you better lay in some bagged ice and lastly we have had the refrigerator for just a little over 5 months and the water filter needs changed already, seems a bit soon compared to our old fridge but not a big deal other than the $45 cost of a new filter. All in all we like the refrigerator and would recommend it.

We purchased our 2nd GE Profile Refrigerator with the first one still running efficiently in the basement.

I bought this beautiful refrigerator less than a month now and is very happy. I have to be honest it a 100x more better than my last brand side by side refrigerator that stop working within 2yrs. I can upload photos on my new GE refrigerator, it is so spacious and can hold alot of groceries. I also love the "TemSelectZone draw" with the different colors lights on your selection.

Nothing but problems the first two years. In addition, the filter becomes a nightmare to change out everytime. GE products have gone straight downhill...