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  • The product looked good, was in good condition and was easily installed. The supplied instruction...
  • July 22, 2017
  • Verified Purchase & Recommended Product

The product looked good, was in good condition and was easily installed. The supplied instructional materials are very good but lack in some very important aspects: a) No telephone number for technical questions. b) No mention that the liquid return line is much colder than regular air conditioners. This is important to know because absent this knowledge, even the experienced a/c technician will be prone to assume there is a problem, i.e. low refrigerant pressure, and erroneously add refrigerant. I wonder how many perfectly good installations get messed up because of this missing information? c) No instruction to insulate the liquid return line to reduce energy losses. I wonder how many installations are running without liquid return line insulation, wasting precious money for their owners? d) I took me several tries before I was able to change the temperature indication on the inside unit (evaporator) from F degrees to C degrees. Other than that your instructions/manuals are good and clear.

guenthpw

40 out of 40 people found this helpful
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By: guenthpw
  • This unit replaced a ten year old 18,000 BTU Quietside which no longer is affordable to maintain....
  • February 13, 2018
  • Verified Purchase & Recommended Product

This unit replaced a ten year old 18,000 BTU Quietside which no longer is affordable to maintain. This GREE not only does the same or better job of heating and cooling but was easy to install. I had a professional HVAC company install it and they only charge me $300 as it was a perfect replacement for my old unit. The only suggestion is that I wish it came with an instruction manual on how to operate it. I had to go online to find what the symbols were. Great unit!

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Gene

23 out of 23 people found this helpful
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By: Gene
  • Seems legit. Its quite, its efficient but the user's manual is pretty much garbage. This unit is ...
  • May 04, 2018
  • Verified Purchase & Recommended Product

Seems legit. Its quite, its efficient but the user's manual is pretty much garbage. This unit is not DIY friendly at all. You either know how to instal one of these or you will have to find a contractor who does. There is no learning or trial and error per se. You will end up spending more money trying to install this yourself rather than having a professional do it.

Soroosh

13 out of 13 people found this helpful
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By: Soroosh
  • perfect
  • June 20, 2018
  • Recommended Product

Just finsihed installing two of these units one to cool my living room and kitchen and the other for my bedroom. They were pretty easy to install and cooled my whole home down in a matter of hours! If your looking for quality a/c at a good price this is it! If your not gonna do the work yourself i suggest shopping around for an installer they all charge different prices

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travis

12 out of 12 people found this helpful
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By: travis
  • as advertised
  • December 18, 2018
  • Recommended Product

Nothing Like a nice cool Florida garage in the middle of August. This unit will do it. Works well. Would recommend.

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Steve

5 out of 5 people found this helpful
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By: Steve
  • Was easy to have my mechanic install worked perfectly right out of the box, powerful and quiet me...
  • July 04, 2018
  • Verified Purchase & Recommended Product

Was easy to have my mechanic install worked perfectly right out of the box, powerful and quiet met my expectations

HomeDepotCustomer

4 out of 4 people found this helpful
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By: HomeDepotCustomer
  • I replaced my propane heat with the mini split and...
  • October 03, 2017

I replaced my propane heat with the mini split and it is amazing. I can program the temperature and time which I could not do with the propane heater. It did not even have a remote. The unit is also quiet.

Kristen

3 out of 3 people found this helpful
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By: Kristen
  • Bought this unit installed it new. Has communication issues. E6...
  • April 16, 2019

Bought this unit installed it new. Has communication issues. E6 error. Never worked.Home dpot says call manufacturer. Manufacturer says deal with Home Depot. Stuck in a loop. No one will warranty it.

Austin

3 out of 3 people found this helpful
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By: Austin
  • Works very well, will be getting another one to heat...
  • October 02, 2017

Works very well, will be getting another one to heat and cool the other half of the house.

Rick

2 out of 2 people found this helpful
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By: Rick
  • Perfect to cool a 200-300 sq fr room!No noise and...
  • June 23, 2020

Perfect to cool a 200-300 sq fr room!No noise and nice sleek design

HomeDepotCustomer

1 out of 1 people found this helpful
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By: HomeDepotCustomer