We placed this retro refrigerator in an AirBNB. The house is historic and the kitchen is small so we decided to find a refrigerator that would reflect the house. IT IS PERFECT! It is well made and we are converting another rental property to an AirBNB and we will order this frig again!
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Verified Purchase
Jan 25, 2024
Unreliable fridge and company!
Crapped out in 8 months. I haven't had a fridge now in a month and the company is stalling my repair. Customer service people say the exact same line every time I call and promise resolution within 2 days. They say they are arranging for a technician but can't say who or where this technician is located.
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Response from Galanz Care TeamMar 2, 2024
We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
1 found this review helpful
Jan 23, 2024
DO NOT BUY
The absolute worst appliance purchase I have ever made. Didn't work right from the start. After 3 years its completely worthless. The freezer ices. The fridge top shelf used to freeze everything, now it doesn't even get cold. Biggest waste of $600 I have ever spent. It might look cute as a fun retro fridge but it's really not worth it as after only 3 years it's spoiling food and just taking up space! Complete regret.
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Response from Galanz Care TeamJan 25, 2024
We apologize that this product did not meet your expectations. We understand that everyone's needs are unique, and we offer a wide variety of appliances that may better suit your needs in the future. Please do not hesitate to explore our selection and find something else that you love.
1 found this review helpful
Jan 18, 2024
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Verified Purchase
Jan 17, 2024
We love the fridge. Ideal for our office location.
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Verified Purchase
Jan 17, 2024
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Verified Purchase
Jan 13, 2024
Product stopped working after 1 year
This company doesn’t sell the replacement parts for their product either. Only a 1 year warranty bc they likely break down after 1 year. Complete waste and not repairable
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Response from Galanz Care TeamJan 22, 2024
We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
3 found this review helpful
Jan 8, 2024
Stop working after a year
What is going on with the Quality this days, Not even 2 years and stop working . Very disappointed .
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Response from Galanz Care TeamJan 9, 2024
We apologize that this product did not meet your expectations. We understand that everyone's needs are unique, and we offer a wide variety of appliances that may better suit your needs in the future. Please do not hesitate to explore our selection and find something else that you love.
3 found this review helpful
Jan 5, 2024
Galanz is terrible
I had this installed in my new kitchen 3 months And it started flickering on and off, the temp setting and lights blink. Then it quit cooling. I lost alot of food while 8 months pregnant. Anyway Galanz is supposed to honor the warranty, and they are not. They couldn’t get someone out here to fix it or test it, so they were just going to refund me, but so far no refund has came. it’s been 2 months since filing for it.
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Response from Galanz Care TeamJan 10, 2024
• For support with obtaining a resolution, please contact our warranty service team at 1-800-562-0738 or via email at service.warranty@galanz.com to generate a reference number for your claim.
1 found this review helpful
Jan 3, 2024
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Verified Purchase
Jan 3, 2024
by
Verified Purchase
Dec 28, 2023
by
Verified Purchase
Dec 27, 2023
Very cute and sturdy and the appropriate size for my small space
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Verified Purchase
Dec 20, 2023
NO. It's only 10 Cu Ft.
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Response from Galanz Care TeamJan 10, 2024
We apologize that this product did not meet your expectations. We understand that everyone's needs are unique, and we offer a wide variety of appliances that may better suit your needs in the future. Please do not hesitate to explore our selection and find something else that you love.
Verified Purchase
Dec 20, 2023
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Verified Purchase
Dec 18, 2023
Stopped working
There are so many warning reviews on this frig. Ours just stopped working and no appliance repair company in our area fixes this brand. It is a shame our landfill is filling up with these.
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Response from Galanz Care TeamJan 10, 2024
We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
3 found this review helpful
Dec 13, 2023
Great looking affordable and I love it
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Verified Purchase
Dec 6, 2023
Works great,modern technology with a retro look.
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Response from Galanz Care TeamSep 4, 2024
We are thrilled to hear that you are enjoying your product! Our goal is to provide our customers with the best possible experience, and we are constantly striving to exceed expectations. We appreciate your support and thank you for choosing our brand.
Verified Purchase
Dec 6, 2023
by
Verified Purchase
Dec 6, 2023
by
Verified Purchase
Dec 6, 2023
Just what I was looking for
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Verified Purchase
Dec 4, 2023
Galant refrigerator
Frig is working great and fits in the man cave perfectly. Gave 4 stars because there was small dent on the side which isn’t a big deal as it’s hidden by a wall. Great for an extra frig.
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Response from Galanz Care TeamJan 11, 2024
Thank you for sharing your experience. We appreciate your feedback and will take it into consideration as we continue to improve our products.
Verified Purchase
Recommended
Customer review from homedepot.ca
Dec 1, 2023
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Verified Purchase
Nov 29, 2023
Nice looking fridge but not worth the money. It stopped running at 6 months. Call the manufacturer, they said they don’t have any parts to repair this fridge. It has to be scraped. I don’t recommend any Galanz products.
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Response from Galanz Care TeamNov 30, 2023
We apologize that this product did not meet your expectations. We understand that everyone's needs are unique, and we offer a wide variety of appliances that may better suit your needs in the future. Please do not hesitate to explore our selection and find something else that you love.
Verified Purchase
1 found this review helpful
Nov 13, 2023
Nice finishing
Typical fridge w top freezer. Finishing is nice.
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Response from Galanz Care TeamNov 28, 2023
Thank you! We appreciate you sharing your experience with us.
Verified Purchase
Recommended
Customer review from homedepot.ca
Nov 8, 2023
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Verified Purchase
Customer review from homedepot.ca
Nov 7, 2023
by
Verified Purchase
Nov 7, 2023
Did not receive my fridge customer service couldn’t locate it and didnt help, transit probably stole it or sent it somewhere else and now i have No fridge. Never buying appliances here again
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Response from Galanz Care TeamNov 13, 2023
We are sorry to hear you had this issue. Please contact Home Depot to resolve this issue.