Customer Reviews for Geeni Spot Wi-Fi Smart Plug (2-Pack)

Internet #306601168

Model #GN-WW124-999

  • Made of polypropylene and polyester to resist fading and stains
  • Allows scheduling to automatic turn your device off
  • Compatible with Amazon Alexa or Google Assistant

Customer Reviews

  • 4.4
    out of 36 reviews
  • 80% recommend this product
5star-icon23
4star-icon9
3star-icon1
2star-icon0
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Showing 1-10 of 36 reviews
I love it work's great with Google mini
I love it work's great with Google mini
by Sirivan
Response from Geeni official responseJan 10, 2020
Thank you so much for taking the time to leave this excellent review. We really appreciate your feedback. We try our best to develop products that can be useful and affordable for customers like you. Please let us know what we can do for you in the future. If you have any suggestions or concerns, please contact us at +1 (888) 2323143 or support.mygeeni.com for live chat, available from Mon-Sun 9:00 AM to 9:00 PM EST. MerkuryInnovations
Smarter Home
Bought these for our Christmas Trees. Plugged in first one and heard a buzz from it. Got second one connected without a buzz. We have the outdoor plugs not having any issues.
by HomeDepotCustomer
Response from Geeni official responseNov 27, 2019
Thank you for this feedback and we are sorry that your experience with our Geeni product didn’t quite match your expectations. We would love to know why so that we can deliver a better experience next time. You may reach us anytime via email at support@mygeeni.com, phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun,9:00 AM to 9:00 PM EST. MerkuryInnovations
Great product. Incredibly easy setup. App simple and works really well. Have four plugs which Goo...
Great product. Incredibly easy setup. App simple and works really well. Have four plugs which Google Assistant all found easily will purchase more plugs in time hopefully the price will be coming down.
by 201
Response from Geeni official responseJan 25, 2019
Hi! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, we are dedicated on making the most advanced, affordable and reliable smart home products. For assistance, you may contact our revamped support channels at support.mygeeni.com Mon-Sun, 7:00 AM to 12:00 AM EST. MerkuryInnovations
I own several Geeni smart items and they each have been working reliably for about a year now. Th...
I own several Geeni smart items and they each have been working reliably for about a year now. There is only the rare downtime when the app or firmware is updating, otherwise the devices stay connected and working 99% of the time. I would recommend these smaller spot plugs for any area where it is not practical to use a Geeni power strip. These small plugs would be ideal to use above a kitchen or bathroom counter or in the middle of a hallway where a powerstrip would be out of place. These plugs are inconspicuous for the most part. Set up was simple and only took a couple minutes. You can also control the outlets with voice commands with Alexa or Google. There is no need to purchase any additional hubs though. You just install the app on your phone. You cannot fit two of these plugs in the same outlet. The second outlet will fit a plug to a surge protector, but nothing bigger. So keep that in mind when you are planning out where you will plug these in.
by KatieKat
Response from Geeni official responseJan 31, 2019
Hello Katie! Thank you for your lovely note. I so appreciate you taking the time to share your experience. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. If you have additional suggestion please contact us via email at support@mygeeni.com, phone +(888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 7:00 AM to 12:00 AM EST. MerkuryInnovations
Getting started was pretty easy, although the app wouldn't recognize the plug initially. I had t...
Getting started was pretty easy, although the app wouldn't recognize the plug initially. I had to use the "back up" AP method as described in the included instructions. Once added to the Geeni app, I enabled the Geeni skill in the Alexa app and used "discover devices" to find the plug and add it to my Alexa smarthome list. It responds to on/off commands just like any other Alexa controlled device. My only gripe is that its kind of bulky so that it can make it impossible to plug in "wall warts" or even certain 3-pronged cords into the regular outlet below it. I have another brand of round smart plug that doesn't give me this problem.
by MB
Response from Geeni official responseFeb 6, 2019
Thank you for giving your time writing a detailed feedback about our Geeni product and we really appreciate it. This is something that we can forward to our developers for feature request and hopefully it can be included in our future updates. For more details, please contact us via email at support@mygeeni.com, phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 7:00 AM to 12:00 Midnight EST. MerkuryInnovations
Although I am not a millennial,I can still work an app and have fun with smart home devices and t...
Although I am not a millennial,I can still work an app and have fun with smart home devices and this geeni plug set is another winner in my smart home collection. The last 2 years I have been slowly adding smart home items,like wifi cameras,smart plugs etc and am using Alexa devices. The genie plugs work flawlessly with it and you can control via a separate app or integrate with Alexa and use voice control or the app! You just connect it to your wifi,download an app and you are good to go.It is really cool that things I saw in movies as a kid are now a reality. I have the plugs in a bedroom and in the kitchen and can turn on/off as needed from home or even away which is good for security if you are away or need to turn on a light for the pets etc. Use the plugs for anything you need to control even holiday items or music players. It’s great for convenience and security and allows you to control things your way.
by Beachbeardad
Response from Geeni official responseFeb 6, 2019
Hello! Thank you so much for sharing your experience with your Geeni smart plug. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”. Glad to hear you love your device. We are thrilled hearing your feedback. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at support@mygeeni.com or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST. MerkuryInnovations
Easy to pair and a great addition to our SMART HOME. We have been gradually adding to our SMART ...
Easy to pair and a great addition to our SMART HOME. We have been gradually adding to our SMART HOME with various accessories. These GEENI spot smart WiFi plugs work perfectly with our Alexa app from my IPhone 6S Plus. I am able to use my smart phone to turn the lights on and off from anywhere in my house or even from outside the house. The Geeni APP downloaded quickly and worked perfectly with the Alexa app. Many links are provided in the printed guide provided with the 2 plugs to assist with pairing. These plugs will work with Microsoft Cortana, Amazon Alexa or Google Assistant. The directions are super easy to follow and work the first time. I was easily able to change the device name to my Sunroom and it will even allow for using these plugs in groups. I am using for light control, but these plugs will work with any device in your home to turn on and off as needed remotely. I LOVE these plugs.
by Homedepotcustomer
Response from Geeni official responseFeb 7, 2019
Well, that's fantastic to hear! We appreciate you sharing your experience. We are glad that you love our smart plug. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have additional suggestion please contact us via email at support@mygeeni.com, phone +(888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 7:00 AM to 12:00 AM EST. MerkuryInnovations
These Wi-fi smart plugs are really easy to use. You just download the Geeni app for your phone, p...
These Wi-fi smart plugs are really easy to use. You just download the Geeni app for your phone, plug them in, and carry-out a one-time setup operation where you enter your Wi-fi password on your phone and it gets saved to the plug. After that, the plug can connect to that Wi-fi network on its own, even after being unplugged for any length of time. Each device you register in the app can be given a unique name - I used a label maker to name each of them with something simple (e.g. "Geeni Spot #1") so I can easily know which plug I am turning on. The app lets you control the plugs manually (turn them on or off), or you can set up timers or schedules to have them come on or off. They are compatible with Alexa and Google Home, though I haven't tried that out yet. My plan is to use them to control holiday lights or lamps, and I think they'll work great for that. They are indoor use only. One minor complaint - there is a "network check" feature in the app that lets you test whether the plug is getting a good Wi-fi connection. It seems to always complain that my network is having problems and needs to be optimized, even when it's only 15' from my router, and my phone is getting a solid 10 Mbps network connection from the same location. Fortunately, it doesn't seem to affect the operation of the plug at all - they still turn on and off very quick and seem to "boot up" fast after plugging them in, about 15 seconds. In terms of form factor, the round plugs look nice, and don't block the other outlet entirely - you can definitely still plug in a normal two-pronged device and maybe a three-pronged one if it's not a "wall wart" style plug. However, you can't plug in two Geeni Spot plugs to the same outlet - they won't fit. My biggest problem with these particular devices, though, which is why I don't recommend them, is the high-pitched hissing / squealing sound they make when you plug them in. It's not super loud, but definitely noticeable and not something I'd want to hear in a bedroom or living room, or anywhere else for that matter. The sound changres slightly when the plug is toggled from "on" to "off" but there is definitely a sound in both modes. Not sure if this is just a quality control problem or what - both of the units I have make this sound. I have a different Geeni Smart plug that's in a rectangular shape, and it doesn't make any noise other than the "click" the occurs when you turn it on or offf. I really hate electronics that make noises when they're not supposed to, so I recommend buying these somewhere you can easily return them if noise is a problem.
by RedmondGardener
Response from Geeni official responseFeb 8, 2019
Good day! We are extremely sorry to hear about this, and even more sorry to disappoint a customer. We'd like to make sure that such mistakes don't happen again. Please reach us in our support channels via email at support@mygeeni.com, phone +1 (888) 232-3143, support.mygeeni.com for an online chat from Mon-Sun, 7:00 AM to 12:00 AM EST. MerkuryInnovations
by HomeDepotCustomer
Easy setup, the app is easy to use and works...
Easy setup, the app is easy to use and works great.
by RICHARD
Showing 1-10 of 36 reviews