Customer Reviews for Genesis Icon Coffer 2 ft. x 2 ft. Lay-In Ceiling Panel
- Made from cellular PVC that will not peel, warp, splinter or chip
- Resists corrosion, rust, mold, bacteria, and mildew
- Impact-resistant for added durability
Customer Reviews
Mar 10, 2024
Panels were easy to install and look great. Solid product not flimsy. Bought the trim and coffered panels and they matched as advertised.
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Response from Your Genesis TeamMar 11, 2024
Thank you for your review of our tiles! We are happy to see our panels fit your installation needs. If you have any additional questions please feel free to reach out to us at 800.434.3750. Thank you!
Jun 12, 2013
Great Looking Ceiling
This is an excellent looking ceiling. I used it in a home office I was building in my basement. The coffer look helps give the room height and depth which is hard to do in a basement. The tiles are a little more fragile than I expected. These tiles looked better than most of there competitors and was cheaper and the quality was better. In fact I contacted 2 manufacturers and Gensis was Extremely helpful. They even sent free samples. Note: This particular tile requires a perfect square, as you can't cut the tiles and still have the look you want.
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Mar 20, 2024
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Dec 13, 2023
Hard to hide to cut pieces edges, should have pre made fillers so painting the stays is not needed where full pieces are not installed
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Response from Your Genesis TeamDec 19, 2023
Thank you for your review of our Genesis Icon Coffer Lay In Ceiling Tiles! We are happy to see our tiles fit your installation needs. We do not recommend trimming our tiles for border panels, instead we recommend using our designer series border tiles to border out the perimeter of your room for best results. We are happy to see you were able to complete your installation. If you have any additional questions in the future, please reach out to us at 800.434.3750. Thank you!
Feb 15, 2022
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Jan 26, 2022
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Dec 22, 2021
They Are actually fantastic ceiling tiles my
Only complaint is that...
They Are actually fantastic ceiling tiles my
Only complaint is that when you cut them to fit in smaller spots there is a gap I still would have gotten the tiles but I wish they had a some sort of solution or filler for the cut ones
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Response from Your Genesis TeamDec 28, 2021
Thank you for your review of our Genesis Icon Coffer Lay In Vinyl White Ceiling Panels! It's great to see that our tiles were able to fit your installation needs. If you have any additional questions in the future please feel free to reach out to us at 800.434.3750. Thank you!
Dec 3, 2021
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Customer review from homedepot.caNov 3, 2021
Amazing product ! Completely made my project 5 star ....
Amazing product ! Completely made my project 5 star . Would highly recommend
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Response from Your Genesis TeamNov 4, 2021
Thank you for your review of our Genesis Icon Coffer Vinyl Lay In White Ceiling Tiles! It's great to hear positive feedback on our products from our customers. If you have any additional questions please feel free to reach out to our customer care team at 800.434.3750. thank you!
Oct 5, 2021
Easy to crack and split when handing. Easy to cut...
Easy to crack and split when handing. Easy to cut with an oscillator. Strong enough to hold a no can recessed light.
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Response from Your Genesis TeamOct 7, 2021
Thank you for your review of our Genesis Icon Coffer Lay In Vinyl White Ceiling Panels. We apologize if our tiles did not fit your installation needs. Our tiles are made of a durable PVC material and can be installed in just about any room in your home. If you have any additional questions please feel free to reach out to our customer care team at 800.434.3750. Thank you.
Jul 4, 2021
A serious design flaw
The full tiles look great. The edge pieces, however, have to be cut and there isn’t a good solution to create a clean join to the wall. It’s a lot of tedious work to create something that doesn’t look like crap. Even then, it’s subpar and looks less than professional
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Response from Your Genesis TeamJul 7, 2021
Thank you for your review of our tiles. We apologize if our Genesis Icon Coffer tiles did not fit your installation needs. We do not recommend cutting into our Genesis Icon Coffer tiles as the tiles themselves have a profile with their pattern. We recommend using our Designer Series Border tile for any perimeter where a full panel cannot be used. These are a flat panel that can easily be trimmed to accommodate any border size leaving you with a professional looking installation as a final product. Please let us know if you have any additional questions at 800.434.3750 and we would be happy to help. Thank you.
Customer review from homedepot.caJun 25, 2021
A nice change from the old standard drop ceiling look....
A nice change from the old standard drop ceiling look. Added nice style to the room. Easy to install. Make sure you purchase the flat border tiles. These design tiles can not be cut and would not look right or fit if you tried. Overall I’m happy with look. Since I had these put in my lower level family room, all house piping runs above the tiles. No worries if any pipe leaks, tiles are made of pvc.
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Response from Your Genesis TeamJul 1, 2021
Thank you for your great review! It's always nice to hear that our Genesis Icon Coffer Lay In Vinyl White Ceiling Panels fit all your installation needs. If you have additional questions in the future please feel free to reach out to us here at 800.434.3750. Thank you!
Jun 9, 2021
We are having issues with the not standard areas. ...
We are having issues with the not standard areas. The shape is not providing us with the look or satisfaction needed.
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Response from Your Genesis TeamJun 14, 2021
Thank you for your review of our Genesis Icon Coffer Lay In Vinyl White Ceiling Panels. For non-square rooms, we recommend using our Designer Series Border Panel to use around the perimeter of your installation. This helps when you have smaller than a 2' x 2' tile area. We do not recommend cutting through our Icon Coffer panels as their profile can cause a shadow line around your wall bracket perimeter. If you have any additional questions please feel free to reach out to us at 800.434.3750. Thank you!
Jun 9, 2021
I truly love the look of this tile on my basement ceiling. With that said, here comes the rub. Th...
I truly love the look of this tile on my basement ceiling. With that said, here comes the rub. These tiles can NOT be cut and placed in a smaller spacing (less than 2x2) without leaving a noticeable gap. If I had known this, there is a good chance that I would have chosen a different style of ceiling tile. NOW, I have to order the Genesis 2x2 Filler Tile to finish the tiling around the border of the ceiling. More $$$ and this will set my project back at least 3-4 weeks due to the fact that Genesis is out of stock of this tile.
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Response from Your Genesis TeamJun 18, 2021
Thank you for your review of our Genesis Icon Coffer Lay In Ceiling Panels. We apologize if our tiles did not fit your installation needs. Unfortunately, since our Coffer Panels do have a profile to them we do not recommend cutting the tiles as they may create a shadow at your wall bracket around the perimeter of your installation as the profile of the tile will not lay flat on your grid component. We recommend instead if you have any cuts to use our designer series border panel to border your perimeter. If you have any additional questions please feel free to reach out to our customer care team at 800.434.3750. Thank you.
Aug 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Your Genesis TeamAug 27, 2020
Thank you for your review of our tiles. We appreciate any feedback regarding our Genesis Icon Coffer Lay In Vinyl White Ceiling Panels. Please feel free to reach out to us at 800.434.3750 if you have any questions or concerns. Thank you.
Jul 31, 2020
Item was cheap, return it...
Item was cheap, return it
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Response from Your Genesis TeamJul 31, 2020
Thank you for taking time to review our Genesis Icon Coffer Lay In Vinyl Ceiling Panels. We apologize if the tiles did not fit your project needs. Please feel free to reach out to us at 800.434.3750 to find a product better fitted to your project. Thank you.
Jul 2, 2020
Good quality tiles. They are light. Not flexible...
Good quality tiles. They are light. Not flexible at all and not as thin as some reviewers made it sound. Give them enough clearance. They are fragile, so a drop will almost ertainly crack it. None of mine were damaged in the carton so I lucked out. I did have abut 6 damage through the installation (drops, stepped on, etc.) Very nice finished look. Be careful with your grid to keep it quare. These tiles do not forgive as much as flat or flexible tiles.
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Response from Your Genesis TeamJul 8, 2020
Thank you for your review of our Icon Coffer Lay-In Ceiling Panels! We are happy to see that our tiles were able to provide you with a great project outcome. If you have any additional questions please feel free to reach out to our customer care team at 800.434.3750. Thank you!
Jul 1, 2020
The tiles were as advertised and the packaging was well...
The tiles were as advertised and the packaging was well done.
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Response from Your Genesis TeamJul 8, 2020
Thank you for your review of our tiles. We are happy to see that our Genesis Icon Coffer Lay In Vinyl White Ceiling Panels were able to help complete your installation. If you have any additional questions please feel free to reach out to our customer care team at 800.434.3750. Thanks again!
Jun 9, 2020
Love these tiles as an alternative to basic ceiling tiles...
Love these tiles as an alternative to basic ceiling tiles for my basement. My only complaint is that when installed if the tile has to be cut in half to fit the space that it does not finish well. It needs a trim or filler piece to not show the ceiling grid.
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Response from Your Genesis TeamJun 11, 2020
Thank you for your review of our tiles! We are happy to see that our Genesis Icon Coffer Lay In Tiles were able to complete your installation. We do not recommend cutting our Icon Coffer style panels, rather, we recommend using our Designer Series Border tile to border the perimeter of your room for a more polished, finished look. If you have any additional questions, feel free to reach out to our customer care team at 800.434.3750. Thanks again!
May 20, 2020
It took me 3 times to get one that wasn't cracked. 3 rd one meet expectatio...
It took me 3 times to get one that wasn't cracked. 3 rd one meet expectations
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Response from Your Genesis TeamMay 22, 2020
Thank you for your review of our products. We apologize if you received your items damaged upon receipt. If you are still having issues with your orders arriving in usable condition, please feel free to reach out to our customer care team at 800.434.3750. Thank you!
May 5, 2020
Easy to cut and install...looks fantastic...
Easy to cut and install...looks fantastic
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Response from Your Genesis TeamMay 6, 2020
Thank you for your great review! We are always excited to see that our Genesis Icon Coffer Lay In Vinyl White Ceiling Panels were able to complete our customer's projects. If you have additional questions in the future, please feel free to reach out to our customer care team at 800.434.3750. Thanks again!
Apr 21, 2020
Love products. Looks great and a breeze to install...
Love products. Looks great and a breeze to install
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Response from Your Genesis TeamApr 22, 2020
Thank you for your review! We are happy to see that our Genesis Icon Coffer Lay In Ceiling Panel was able to fit all your project needs. If you have any questions or installation needs in the future, please feel free to reach out to our customer care team at 800.434.3750. Thank you!
Mar 14, 2020
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Customer review from homedepot.caFeb 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Your Genesis TeamFeb 5, 2020
Thank you for your review of our Genesis Icon Coffer Lay In Vinyl White Ceiling Panels! We are happy to her that our tiles were able to help complete your project. If you have any questions or projects in the future and are in need of materials, please feel free to reach out to our customer care team at 800.434.3750. Thank you!
Jan 28, 2020
the quality of this product was excellent it had some...
the quality of this product was excellent it had some weight to it and it was much better than other I have seen the only problem was that it did not match what I had.
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Response from Your Genesis TeamJan 31, 2020
Thank you for taking time to review our Genesis Icon Coffer Lay-In Ceiling Panel, White. While we are sorry to hear that our tile wasn't able to match another that you had installed we are happy we could help complete your installation. Our tiles unique, PVC lightweight and decorative design are able to spruce up any room installation. If you have questions or project needs in the future please feel free to keep us in mind or contact our customer care team at 800.434.3750. Thanks again!
Oct 22, 2019
The tiles are beautiful, but there is no way to...
The tiles are beautiful, but there is no way to install partial tiles. When the tiles are cut, they do not lay properly in the channels and leave a large, visible gap. This was very disappointing and we are returning as a result.
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Response from Your Genesis TeamOct 24, 2019
Thank you for taking time to review our Genesis Icon Coffer Lay-In Ceiling Panel, White. I apologize if the tiles did not fit all your installation needs. We do not recommend cutting through this specific design of our Genesis panels. Instead, we recommend using our Designer Series Border Panel to border the perimeter of your room if you need to make any cuts of tiles during your installation. Because the Icon Coffer tiles recess up into overhead of your grid system, once cut through create a shadow line around the perimeter of your installation which most customers do not find appealing. That is why we recommend using our Border tile, it is a flat white tile that can be cut down to size to help frame in your full Icon Coffer Panels. If you have any additional installation needs or questions please don't hesitate to contact our customer care team at 800.434.3750. Thank you!
May 24, 2018
They done a good job I appreciate it the fast...
They done a good job I appreciate it the fast service
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Response from Your Genesis TeamMay 31, 2018
Thank you for taking time to review our Icon Coffer Lay-in Ceiling Panels! We are excited to hear that they fit all your installation needs. If you have any additional questions or projects in the future please feel free to reach out to our customer care team at 800.434.3750. Thanks again!
Jan 9, 2018
Ordered 3 tiles that arrived broken and had to be...
Ordered 3 tiles that arrived broken and had to be returned to Home Depot. They were very helpful, giving credit for the broken tile and reordering for us. The next 3 arrived in perfect condition and we were able to complete the project that day. Great product, easy to install, looks great!
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Response from Your Genesis TeamJan 11, 2018
Thank you for taking time to review our Icon Coffer White Ceiling Tiles. We apologize that your first shipment arrived damaged and are happy that your replacement order arrived in perfect condition as soon as possible so you could continue with your project plans. If you have any additional questions please feel free to reach out to our customer care team at 800.434.3750. Thanks again!
Dec 20, 2016
I used these tiles to cover a hole in my ceiling, rather than drywall. They look great and took ...
I used these tiles to cover a hole in my ceiling, rather than drywall. They look great and took seconds to install.
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Response from Your Genesis TeamDec 20, 2016
Thank you for taking the time to review our product! Great creative use of our products! Please feel free to contact our customer care team at 800.434.3750 for any further questions or needed assistance. Thanks again!
Sep 29, 2015
Beautiful
These tiles are beautiful. The only issue I have is when they need to be cut and don't sit flush on the grid.
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Response from Your Genesis TeamDec 16, 2015
Thank you for taking the time to review our product. We do offer a Revealed Edge Trim kit for your product to help allow the tiles to sit flush on the grid. Please feel free to contact our customer service department at 800.434.3750 for any further questions or needed assistance. Thanks again!
