The head, which attaches to the pipe coming out of...
The head, which attaches to the pipe coming out of our shower wall spinns and must be defective. I literally only tried to install this yesterday and it's of no use.
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Response from Pegasus FaucetApr 7, 2023
Hello No use. We apologize for the issues you are having with your Glacier Bay 6-Spray 5.5 in Dual Shower Head and Handheld Shower Head. We suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the shower's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Mar 23, 2023
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Verified Purchase
Mar 22, 2023
A lot better than expected. Material was flawless....
A lot better than expected. Material was flawless.
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Verified Purchase
Mar 16, 2023
Shower head does not work. Leaks water & is assembled...
Shower head does not work. Leaks water & is assembled incorrectly
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Verified Purchase
Mar 15, 2023
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Verified Purchase
Mar 1, 2023
Really easy to install, alot of settings and easy to...
Really easy to install, alot of settings and easy to use. Love it.
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Verified Purchase
Mar 1, 2023
The knob on the main that turns on the hand...
The knob on the main that turns on the hand sprayer is too hard to turn on I cannot get to move.
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Verified Purchase
Feb 9, 2023
Water flow is very low out of the rain shower...
Water flow is very low out of the rain shower nozzle. So low, you can’t use both at the same time.
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Verified Purchase
Feb 8, 2023
Easy to install. Inexpensive. Has nice spray pattern....
Easy to install. Inexpensive. Has nice spray pattern.
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Response from Pegasus FaucetFeb 15, 2023
Hello Albert. We appreciate the feedback you provided us with. We strive for high customer review ratings and since you gave the product a three-star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Feb 1, 2023
Absolutely love this. Easy install, works flawlessly....
Absolutely love this. Easy install, works flawlessly.
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Verified Purchase
Jan 30, 2023
It’s fine…that’s about it….fine
Easy to install. The material was structurally sound. Limited spray strength, more like a rushing trickle than a full on shower. Would be good if you like a rain shower feel. I’ll be returning it.
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Dec 29, 2022
The spray coming out of the main shower head is...
The spray coming out of the main shower head is weak, even with the flow restrictor removed.
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Verified Purchase
Nov 19, 2022
I like it over all but my only thing is...
I like it over all but my only thing is the hand held sprayer when shut off leaks.
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Verified Purchase
Nov 17, 2022
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Verified Purchase
Nov 9, 2022
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Verified Purchase
Oct 21, 2022
Good pressure
Allows you to have an enjoyable shower. The pressure is good and it's easy to swith which showere hear you want to use and the type of flow for each showerhead
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Verified Purchase
Recommended
Oct 13, 2022
I am very glad to have made this purchase. ...
I am very glad to have made this purchase. Super easy to install; great price; light weight, and love the multiple spray options! Well made, as well.
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Verified Purchase
Oct 13, 2022
Simple assembly. Does exactly as a shower is expected to...
Simple assembly. Does exactly as a shower is expected to do.
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Verified Purchase
Oct 13, 2022
Great
Easy to install. Works great.
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Verified Purchase
Recommended
Oct 5, 2022
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Verified Purchase
Sep 29, 2022
Poor supply of water to the main shower head.
Poor water pressure from the diverter to the main shower head.
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Response from Pegasus FaucetOct 3, 2022
Hello Dave. We apologize for the pressure issues you are having with your Shower Kit. If there is ever a problem with this unit, we suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the unit's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Sep 29, 2022
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Verified Purchase
Aug 27, 2022
Perfect. Easy install, nice design and a great fit in...
Perfect. Easy install, nice design and a great fit in my bath remodel
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Verified Purchase
1 found this review helpful
Aug 26, 2022
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Verified Purchase
1 found this review helpful
Aug 26, 2022
work good , good price ,...
work good , good price ,
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Verified Purchase
Aug 26, 2022
Cheaper and less sturdy than the previous model.
Its was O.K. for some reason the waterflow was noticeably less. No idea why as the one i replaced was was the older model of this new one and almost everything except the hose length was the same. Same rubber fittings and screens. Returned for metal unit asnthis one was all plastic now and seemed cheaper