We have lived in houses with very old, durable fixtures. There have not even been five years of use from this junk. After the drip for freeze warnings, we got this set and new copper pipes. When the drip continued, we were told by HD to check for debris by store manager, then a clog by a plumbing staffer that sold us a plastic snake and very expensive drain cleaner-useless, since we never leave hair, etc. in our covered drains. The stores do not stock the replacement cartridges, so we have to go into overnous basement at least twice a day until delivered to shut water on and off for toilet and baths, with gallons on water saved from drip. There are tiny Phillips screws to maybe remove handle. Almost $100 has been wasted, so we probably will lose work time, etc. and spend more money on a plumber. Also, the Pro-Desk is a farce from plumbing referrals to doors and Lord knows what else. Usually, we give only high compliments. This has taken 120 years off my life! My highest ASVAB scores were in the mechanical section.
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Response from Glacier Bay FaucetMar 20, 2024
Hello Home Depot Customer. We apologize for the leaking issues you are having with your Aragon Tub and Shower faucet. We suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's limited lifetime warranty. They can be reached Monday through Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Feb 29, 2024
Installing the Glacier Bay three handle shower kit
this app was very nice... explains details perfectly... thanks
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Customer review from BILT
Feb 22, 2024
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Verified Purchase
Feb 7, 2024
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Verified Purchase
Jan 25, 2024
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Verified Purchase
Jan 24, 2024
The handles are great. The shower head with the set is a cheap plastic. Did not use it.
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Response from Glacier Bay FaucetFeb 12, 2024
Hello SHARIN. Glacier Bay faucets are tested under strict Home Depot standards and guidelines so there should not be any issues, even with everyday use. However, if you ever have an issue with this Aragon Tub and Shower faucet, simply give the Home Depot Customer Service Department a call at 1-855-434-5224 and they would be happy to assist you under the faucet's Limited Lifetime Warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Dec 20, 2023
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Verified Purchase
Dec 20, 2023
I love the showerhead. The water comes out perfectly.
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Verified Purchase
Dec 13, 2023
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Verified Purchase
Dec 6, 2023
looks great for the old style it is. plumber did say the valve was cheap made, but I have no idea what that means!
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Verified Purchase
Nov 30, 2023
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Verified Purchase
Nov 1, 2023
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Verified Purchase
Oct 18, 2023
It took a while to find the simple style we were looking for. Trying to find a knowledgeable employee was impossible, even though there were no other customers. They appeared annoyed that we were seeking assistance. Certainly no comparison to K & K where they know their stuff. Home Depot just happens to be located closer to our home. Not a good experience at all.
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Verified Purchase
Oct 18, 2023
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Verified Purchase
Oct 11, 2023
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Verified Purchase
Sep 13, 2023
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Verified Purchase
Sep 6, 2023
Was only combo thst fit where old one was. Looks great.
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Verified Purchase
Aug 23, 2023
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Verified Purchase
Aug 10, 2023
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Verified Purchase
Aug 9, 2023
Had a professional install this. It looks great and functions well also.
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Verified Purchase
Aug 3, 2023
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Verified Purchase
Aug 2, 2023
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Verified Purchase
Jul 12, 2023
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Verified Purchase
Jun 29, 2023
Very easy to install. The quality of the pieces aren’t the best. The shower head and spout are plastic. The only reason I purchased this product was I need the three handles in chrome. Apparently, 3 handles is old school. I’m just glad HD had one.
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Response from Glacier Bay FaucetJul 10, 2023
Hello Sharma. We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a three-star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-855-434-5224 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Jun 19, 2023
Had to return it was not sturdy cheap...
Had to return it was not sturdy cheap
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Response from Glacier Bay FaucetJun 30, 2023
Hello Home Depot Customer. Glacier Bay faucets are tested under strict Home Depot standards and guidelines so there should not be any issues, even with everyday use. However, if you ever have an issue with this Aragon Tub and Shower faucet, simply give the Home Depot Customer Service Department a call at 1-855-434-5224 and they would be happy to assist you under the faucet's Limited Lifetime Warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Jun 15, 2023
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Verified Purchase
Jun 2, 2023
ease of installation and price of product
based on this particular product the virtual instruction needs no improvement