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Customer Reviews for Glacier Bay Dual Mount Stainless Steel 33 in. 4-Hole Single Bowl Kitchen Sink in Satin

Internet #204340124

Model #QK053

Store SKU #1000839366

  • Minimum cabinet size required is 36 in. W
  • Durable satin stainless steel finish
  • Includes sink, drain, and strainer basket

Customer Reviews

  • 4.5
    out of 136 reviews
  • 88% recommend this product
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Showing 1-30 of 136 reviews
by
  • Verified Purchase
Very User Friendly!
I absolutely love my sink! This sink was an easy install. I didn't need any help to install. The sink is so very usable! it's big, but with the dish pan already in it most of the time it really doesn't seem gargantuan. Perfect for large pots and pans with dish pan removed. Dang I love my sink. I have had it for about 6 months and I am still in love. It sure makes for quick prep work cooking! So, if your on the fence? Take the plunge! You won't regret it.
by
    • Recommended
    I LOVE this sink, BUT! The drain is proprietary and hard to replace.
    I bought this sink a few years ago, and honestly, its one of the best 300ish dollars spent in my home. BUT you should be aware that the drain assembly is non standard, and proprietary. Meaning that it's difficult to get replacement parts. My assembly failed, and my sink (and heart of the kitchen) is going to be out of service for almost 2 weeks while I wait for the replacement assembly to arrive. AND they said it wasn't covered by warranty, so I'm having to pay to replace their failed part. Still love the sink, but the drain is a real serious PITA. 5 stars for the sink, 0 stars for having to replace the drain at my cost after only about 3 years.
    by
    Response from ManufacturerMay 31, 2021
    Thank you for posting your feedback online. We would like to take this opportunity to address the issues you mentioned in your comment. We’re sorry that you didn’t receive the product as expected. the warranty for the unit is 1 year from the date of purchase, we do carry service parts to correct your issue. We would love to help you to troubleshoot this issue and invite you to give us a call. We hope you find this information beneficial and are confident you will love your new Vissani Range Hood for years to come. If you have any questions or would like to share feedback directly with our team we would love to hear from you and invite you to give us a call at 1-888-449-9197. ConglomKB
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      It's a wonderful sink. I love the colander, cutting...
      It's a wonderful sink. I love the colander, cutting board and accessory sink. They make for easy work washing a small amount of dishes. There's plenty of room in this sink to wash large items like cookie sheets, smaller coolers, buckets , cake pans, cutting boards, etc. On the downside of things is that the surface gets water spots easily and can scratch. I really don't feel like wiping and drying after each time I turn on the faucet. I guess the sink will gain some patina over time that I'll live with.
      by
      • Verified Purchase
      Wet nice sink, the cutting board has started to crack...
      Wet nice sink, the cutting board has started to crack oboe a few weeks in though.
      by
      Response from ManufacturerJan 7, 2021
      Thank you for posting your feedback online. We would like to take this opportunity to address the issues you mentioned in your comment. For your assurance, we have a quality control process in place in order to deliver a quality product. We do have service parts in question. to obtain a replacement board or If you require additional information, please call our customer service line at 1 877 333 0098. ConglomKB
      • Verified Purchase
      Happy camper
      I love this sink! I have wood counter tops and depend on this sink to take the brunt of the kitchen work. I was a little concerned because it is 20 guage vs some other brands 16, but honestly, unless you are planning to drive a truck over it's just not going to be an issue. I don't have the noisy problem either. Of course the smaller sink insert is not insulated and has some noise but it is well worth it and I use it every day, more so than the colander and the cutting board. I did buy the Krauss sink grid bottom and I'm glad I did. I use cast iron pots and don't have to worry about accidental drops. The grid keeps any hand washed dishes up high enough to drip dry, but low enough to be out of sight and out of the way. Another option is to use the colander. I already had a roll up dish drainer that other work station sinks come with and I put up in the laundry room utility sink. The grid does stop the accessory sink drain from opening completely but it isn't that much of an issue. The drain and the strainer are of higher quality than most, a bit heavier and deeper. However I don't have a garbage disposal and opted for a 3 1/2 inch sink strainer assembly with deep waste basket and lid. It goes real well with the sink. We put the original drain and basket up in the laundry sink as well. I have found like others that the sink doesn't drain aggressively, leaving food scraps behind. This is easily taken care of with a squeegee which fits into the tight corners as well. I squeegee the sink and wipe it dry at night so in the morning I wake up to a sparkling, hard working sink.
      by
        • Recommended
        Very nice. Beautiful in our kitchen
        Very nice. Beautiful in our kitchen
        by
        • Verified Purchase
        • Recommended
        the big main tub perfect for large washing needs....
        the big main tub perfect for large washing needs.
        by
        • Verified Purchase
        Not worth the price
        I purchased and installed this sink 2 years ago. It scratched almost instantly and now has small rust spots on the bottom. It doesnt drain very well either. Water and food stays to the outside away from the drain. I would never have purchased this if I would have known. Find something else!
        by
        Response from ManufacturerJul 14, 2020
        Thank you for taking the time to review our product. We value your feedback. We would like to take the opportunity to address your concern regarding the rust that appears on your sink. A stainless steel sink can also rust and rust spots are usually the effect of incrustations of iron in the surface of the stainless steel or a chlorine attack. We recommend to never use steel wool, as steel wool leaves particles of iron free when used and will cause spot rusting. Use cast iron pots very carefully in the sink and never leave them resting in contact with the stainless steel surface. Always rinse the sink thoroughly after using household cleaners. Chlorine and chlorinated cleaners are also very harsh on the surface of new stainless steel sinks. Avoid using chlorinated cleaners in your new sink. Bar Keepers Friend® Cleanser & Polish is famous for removing rust, metal tarnish, mineral deposits, and stains from most hard surfaces. We recommend that you follow the owner’s manual for complete maintenance instructions. We invite you to give us a call if you are still experiencing any rust issue we will gladly send you a cleaning pad that will help remove this surface rust. As for the drain issue we, (the manufacturer) have service parts available to send out and can also provide technical assistance to resolve your issue, to obtain technical assistance or service parts please call us at 1-877-333-0098 from 8:00 am to 5:00 pm Monday to Friday. ConglomKB
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          5 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          I like the way it comes with all these...
          I like the way it comes with all these extras. But because of the flat bottom, the water does not drain down fast, the bottom just too flat and big. The silver satin finish scratch very easily. Other than that, it is not a bad sink.
          by
          Response from ManufacturerSep 17, 2019
          Thank you for posting your feedback online. We would like to take this opportunity to address the issues you mentioned in your comment. First, most companies outsource manufacturing in order to reduce costs so that consumer do not have to pay higher cost for a quality product. This however does not impede with the quality assurance since all protocols and manufacturing guidelines are followed. The usual wear and tear could make the switch button vulnerable to defect as with many other products. However, a replacement is usually sent to the consumer at no cost even though the warranty has expired. We would like to get more information from you so please contact us at 1 877 333 0098 for discuss the matter in more details. Thank you. ConglomKB
          • Verified Purchase
          It looks good but it doesn’t drain well, it scratches...
          It looks good but it doesn’t drain well, it scratches very easily and since it doesn’t drain well I am constantly wiping it dry with paper towels. Wold not recommend for the money
          by
          Response from ManufacturerOct 11, 2019
          Thank you for posting your on-line feedback. We would like to take this opportunity to address the points you mention in your post.
          Hand fabricated sinks do have flatter bottoms which may have some impact on drainage. Drainage however, can be improved by keeping the flange free of obstructions/food particles. Please go over the Care and Cleaning and the Scratch, Spot, and Blemish Removal and Surface Restoration section of the manual, which gives you instructions on how to remove these spots and prevent this from happening in the future. You can also contact our Customer Service dept. at 1-877-333-0098 Mon – Fri, 8:00 to 5pm EST for additional assistance. ConglomKB
          • Verified Purchase
          I love the way my new sink looks! I installed...
          I love the way my new sink looks! I installed a garbage disposal, so I used the adapter ring. I love the tub and colander inserts. I have not used the cutting board yet.
          by
          • Verified Purchase
          Main sink was fine however small sink and vegetable strainer...
          Main sink was fine however small sink and vegetable strainer basket had sharp edges and both were to small for sink causing one end to slip by lip on main sink.
          by
          Response from ManufacturerOct 16, 2019
          Thank you for posting your online feedback. We would like to take this opportunity to comment on your posting.
          It sounds like you are missing the grey plastic corners, which the sliding sink & colander use to slide on. They also add a bit to the length so as not to slip off the lip of the sink and eliminates the sharp edge from the corners.
          Please contact our Customer Service Dept. at 1-877-333-0098 and we would be happy to help you with this. ConglomKB
          • Verified Purchase
          I returned this sink and only gave an average as...
          I returned this sink and only gave an average as I LOVED the sink and didn't find another one like it but as far as a dual mount, not really. The counter top company said it really wasn't to be used as an under moun and if they did they would have to cut it and then the sink wouldn't be in warranty
          by
          Response from ManufacturerOct 17, 2019
          Thank you for posting your feedback online. We would like to take this opportunity to address the issues you mentioned in your comment.
          The Sink includes a template (1A) it shows cut-lines for both undermount
          and topmount installations, please call us (Conglom) at 1-877-333-0098 for any installation information tips/information. ConglomKB
          • Verified Purchase
          First, let me start by saying we love the concept of the second smaller removable sink and use it...
          First, let me start by saying we love the concept of the second smaller removable sink and use it constantly. It gives us the option of a huge sink when we need it and then the flexibility of having dual bowls. 5+ stars for this idea. However, even though we bought this sink in March 2017, after less than 2 years, we are looking for another sink. Here are the reasons why: 1. The bottom of the main sink is completely flat which means that food particles do not naturally flow to the drain when you use the faucet sprayer. You have to manually push the food into the drain with a sponge. 2. The edges and lips of the sink are at sharp 90 degree angles and are very difficult to clean. 3. The stainless steel itself is very flimsy and will visibly and audibly expand and contract depending on the temperature of the water. 4. The edges of the smaller sink are extremely sharp and have cut us several times when we have removed the sink. Glacier Bay - you have a great concept with the removable bowl but these other oversights in design and quality have us searching for another sink.
          by
          Response from ManufacturerOct 7, 2019
          Thank you for posting your on-line feedback. We would like to take this opportunity to address the points you mention in your post.
          Hand fabricated sinks do have flatter bottoms which may have some impact on drainage. Drainage however, can be improved by keeping the drain free of obstructions/food particles. The same also applies to the plumbing. Improving the flow of water helps to channel and transport food particles towards the drain.
          This sink is constructed using 20-gauge cold-rolled 304 series stainless steel and equipped with a thick undercoating and sound absorbing pads. As such, it offers excellent level of performance at a very affordable price.
          To clean 90-degree corners, we strongly recommend using a long bristle brush.
          If the edges of the sliding sink have sharp burrs, we would be happy to offer you a replacement.
          Please contact our Customer Service dept. at 1-877-333-0098 for further info. or for parts. ConglomKB
            4 found this review helpful
            33” GB SS sink is an excellent utility sink for...
            33” GB SS sink is an excellent utility sink for our family of five. We use the drop in sink and colander all the time- both for doing & rinsing dishes. The colander is excellent for drying dishes too. We bought a rack to line the large sink to protect it against pots and pans. Very pleased!
            by
            • Verified Purchase
            Other manufacture visions of this cost over $800. This...
            Other manufacture visions of this cost over $800. This was very cost effective sink and very good quality sink
            by
            • Verified Purchase
            Overall I like it. Two cons: I put a commercial-style...
            Overall I like it. Two cons: I put a commercial-style faucet on it, and this thinner steel doesn't provide enough support to keep it from being a little wobbly. Second, I wish it came with hole covers and a protective grid to put in the bottom. I bought the KRAUS KBG-200-33, and it fits perfectly.
            by
            • Verified Purchase
            Two sinks in one with enough room for the biggest pan you can come up with
            Two sinks in one with enough room for the biggest pan you can come up with
            by
            • Verified Purchase
            • Recommended
            Sink has a great quality. However it was challenging to...
            Sink has a great quality. However it was challenging to add the drain since the one that came with the sink was too large. In the end I had no choice but to purchase a new garbage disposal.
            by
            • Verified Purchase
            I looked for this product under the drop in counter...
            I looked for this product under the drop in counter install method. The cut out dimensions listed are for undermount so the sink did not fit. Those sinks that can be used either way need to have both cut out dimensions listed. I had to return the sink. The quality of the sink looked excellent.
            by
            Response from ManufacturerOct 30, 2019
            Thank you for posting your on-line feedback. We would like to take this opportunity to address the issue you encountered. The cutout templates are correct; we have had countless number of installations without incident. The only time an installation would not fit properly was due to the wrong template being used. Both Top mount and under mount cutouts are on the same template. If you have any questions, please contact our Customer Service Dept. at 1-877-333-0098 for assistance. ConglomKB
            • Verified Purchase
            For the price I expected a better finish and a...
            For the price I expected a better finish and a bit thicker stainless steel. In the 2 weeks I have it installed now I already have numerous scratches on the bottom. The install was simple with the supplied hardware. It has everything included to set it up with a disposal or without.
            by
            Response from ManufacturerNov 1, 2019
            Thank you for posting your feedback online. We would like to take this opportunity to address the issues you mentioned in your comment. Stainless steel require extra care to preserve its appearance. In order to minimize any scratches or dents, we recommend two persons to install the product. Put a thick, protective covering over the counter, cooktop, or range to protect it from damage and dirt during installation. After cleaning the range hood, you may polish it with a non-abrasive stainless steel polish, which should remove most of the scratches. If you have any other question, please call out toll free number at 1 877 333 0098. ConglomKB
            • Verified Purchase
            So far I love this sink. The sink its self is HUGE, which is awesome..and the little sink insert...
            So far I love this sink. The sink its self is HUGE, which is awesome..and the little sink insert makes it nice for doing smaller loads of dishes. It is scratching some, but I expected that.
            by
            • Verified Purchase
            • Recommended
            OBSESSED with this sink. We got all new countertops a few weeks ago and added this sink and i was...
            OBSESSED with this sink. We got all new countertops a few weeks ago and added this sink and i was more excited about this sink than the countertops. i love the different basins and the options it allows
            by
              • Recommended
              Love it ...
              Love it
              by
              • Verified Purchase
              The flexibility and space making design is fantastic. We...
              The flexibility and space making design is fantastic. We wanted a large single basin sink, but liked the ability to have a smaller basin when needed. The cutting board along with the strainer to catch trimmings effectively gives us more counter top space to work on in our small kitchen.
              by
              • Verified Purchase
              Showing 1-30 of 136 reviews

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