Worked great. Old sprayer had a busted switch and the...
Worked great. Old sprayer had a busted switch and the new one was easy to replace and fixed the problem.
by
Verified Purchase
Aug 4, 2020
by
Verified Purchase
Recommended
Aug 4, 2020
Perfect replacement, same as the original one....
Perfect replacement, same as the original one.
by
Verified Purchase
Jul 31, 2020
PERFECT replacement for my faucet....
PERFECT replacement for my faucet.
by
Verified Purchase
Jul 22, 2020
I need the brushed metal ...But I only had...
I need the brushed metal ...But I only had this faucet for on year and it broke .
by
Verified Purchase
1 found this review helpful
Jul 22, 2020
I have had to get 4 different pull out spray...
I have had to get 4 different pull out spray heads since I put in the new sink and fixture. Very disappointed with Glacier bay!
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Response from Pegasus FaucetJul 27, 2020
We appreciate the feedback you provided. Rest assured, Glacier Bay products are tested to the highest quality standards for both durability and function, so there should not be any issues, even with regular everyday use. However, if there ever is an issue with this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot any issues you might be having as well as provide any parts that might be needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
1 found this review helpful
Jul 21, 2020
All I needed was the spray head to replace the...
All I needed was the spray head to replace the one that went bad after 9 months when I replaced the kitchen faucet. I spent more money thinking it would last awhile. I was wrong, but, I do like the finish versus chrome. Much easier to take care of.
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Response from Pegasus FaucetJul 27, 2020
We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a three star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Home Depot Customer Service Center would have been happy to do any troubleshooting as well as provide any replacement parts that you might have needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Jul 21, 2020
Welk thus is the third time replacing this part.
The faucet...
Welk thus is the third time replacing this part.
The faucet breaks down.
The push button to go from stream to spray sucks. Its very cheaply madem
by
Response from Pegasus FaucetJul 27, 2020
We appreciate the feedback you provided. Rest assured, Glacier Bay products are tested to the highest quality standards for both durability and function, so there should not be any issues, even with regular everyday use. However, if there ever is an issue with this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot any issues you might be having as well as provide any parts that might be needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 14, 2020
Shoddy Chinese implement. Has to be replaced about once a...
Shoddy Chinese implement. Has to be replaced about once a year
by
Response from Pegasus FaucetJul 20, 2020
Thank you for your feedback. Rest assured, our products are tested to the highest quality standards for both durability and function, so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Jul 14, 2020
Does not work properly. Doing the same thing as the old one did. This product has flaws and shoul...
Does not work properly. Doing the same thing as the old one did. This product has flaws and should be taken off off the market.
by
Response from Pegasus FaucetJul 20, 2020
Thank you for your feedback. Rest assured, our products are tested to the highest quality standards for both durability and function, so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
1 found this review helpful
Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 2, 2020
this is the second GB faucet I've had. Compared to the older version, this one is not a better p...
this is the second GB faucet I've had. Compared to the older version, this one is not a better product. The only advantage is the ease of installation. This may not be a good thing since one of the faults is the decreased stability of the housing.
The other issues for me are
the decreased pressure from the nozzle, both stream and spray.
the pull out hose is too short.
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Response from Pegasus FaucetJul 3, 2020
We appreciate the feedback you provided. Rest assured, our products are tested to the highest quality standards for both durability and function, so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, it comes with a Limited Lifetime Warranty, so we urge customers to contact our Customer Service Call Center so that they can troubleshoot as well as provide any parts that might be needed, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
Verified Purchase
Jul 1, 2020
Perfection!!!!!...
Perfection!!!!!
by
Verified Purchase
Jul 1, 2020
As many others have said, I wish they would just...
As many others have said, I wish they would just sell the handle.. But it fixed the problem so there’s that..
by
Verified Purchase
Jun 30, 2020
The part I bought was very easy to installed and...
The part I bought was very easy to installed and looks very nice.
by
Verified Purchase
Jun 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 23, 2020
Perfect fit!...
Perfect fit!
by
Verified Purchase
Jun 10, 2020
Our pull out spray broke so we ordered a replacement....
Our pull out spray broke so we ordered a replacement. Easy to install and works great.
by
Verified Purchase
Jun 10, 2020
The product was shipped within a day or two and...
The product was shipped within a day or two and has worked flawlessly.
by
Verified Purchase
Jun 10, 2020
Easy to install. But I know the switch will break...
Easy to install. But I know the switch will break sooner than later like my last one did. I couldn’t find a way to fix it that’s why I ordered one of these.
by
Verified Purchase
Jun 10, 2020
Glacier pull-out spray head worked perfectly. Ordering and pickup at...
Glacier pull-out spray head worked perfectly. Ordering and pickup at Home Depot was easy and efficient.
by
Verified Purchase
Jun 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 4, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
May 30, 2020
Good...
Good
by
Verified Purchase
May 30, 2020
Works great...
Works great
by
Verified Purchase
May 20, 2020
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
May 15, 2020
I would recommend this only as a short-term sprayer. I had to purchase this to replace the one t...
I would recommend this only as a short-term sprayer. I had to purchase this to replace the one that came with the original faucet, because the button to switch from stream to spray wore out, in about 18 months. Then it leaked badly onto the faucet plate, and then water ran under the sink. The button is made of cheap plastic and does not seem very sturdy on the inside. The replacement came with a new hose, which I did not need, so the hose is made better than the spray head itself.
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Response from Pegasus FaucetMay 19, 2020
We appreciate the feedback you provided to us and apologize for any issues you had with your parts and faucet. We wanted to let you know that if you have any issues with both Glacier Bay parts or a full faucet, they come with a Limited Lifetime Warranty and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.