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Customer Reviews for Glacier Bay Modern Single-Handle 1-Spray Tub and Shower Faucet 1.8 GPM in Chrome (Valve Included)

Internet #305943802

Model #HD873X-6201

Store SKU #1001240663

  • Integral stop valve allows service without turning off water main
  • Includes drip-free ceramic disc cartridge
  • Backed by Glacier Bay Limited Lifetime Warranty

Customer Reviews

  • 3.9
    out of 256 reviews
  • 53% recommend this product
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Showing 1-30 of 256 reviews
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  • Verified Purchase
Plumber just installed....
Plumber just installed.
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  • Verified Purchase
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  • Verified Purchase
Very impressive went Las Vegas and seen the same item...
Very impressive went Las Vegas and seen the same item in one of the luxurious resorts. Had to get one to step to the Big Boys.
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  • Verified Purchase
Excellent quality for the price....
Excellent quality for the price.
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  • Verified Purchase
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  • Verified Purchase
Love I, love it, love it....
Love I, love it, love it.
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  • Verified Purchase
Bad bad bad!
The whole bathroom is completely done. The shower head and spout run at the same time. This is bad. Called customer service and they don’t know much. They asked to wait for someone to email back. Now we have to break tile and redo.
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Response from Pegasus FaucetMar 3, 2023
Hello Robb. We apologize for the issues you are having with your Modern Tub and Shower unit. There could be a few things that could be causing that issue. If PEX pip was used between the Rough In valve body and the tub spout, if there is less the 8 inches between the Valve Body and spout, or if the Valve Body was installed upside down, it cause the problem you are having. If you have any questions or need further assistance, please feel free to contact the Home Depot Customer Care Department at 1-855-434-5224. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
    It was easy to assemble....
    It was easy to assemble.
    by
    • Verified Purchase
    Trash
    This product is trash and not worth 20$, I brought 3 and after a couple weeks I’m fight to get the water to only come out the top, you literally have to play around with the thing to work and that takes a couple of minutes, worst decision ever
    by
    Response from Pegasus FaucetFeb 27, 2023
    Hello Step. We apologize for the issues you had with your Modern Tub and Shower faucet. We suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
      sleek and functional good price point purchased 2....
      sleek and functional good price point purchased 2.
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Shower head came apart at the seams and had to...
      Shower head came apart at the seams and had to buy a $40 replacement. Not good quality whatsoever. Spend more money on a better quality brand.
      by
      Response from Pegasus FaucetJan 23, 2023
      Hello Milton. We apologize for the Shower Head issues you had with your Modern Tub and Shower faucet. If there is ever an problem with this unit, we suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Handle doesnt hold on properly to the cartridge....
      Handle doesnt hold on properly to the cartridge.
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      Response from Pegasus FaucetNov 28, 2022
      Hello Home Depot Customer. We apologize for the handle issues you are having with your Halwin Kitchen faucet. If there is ever an issue with this unit, we suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Many issues with this product
      After being installed the faucet began to produce rust colored water every time it was turned on. The water seemed to not completely flow from the faucet once it was turned off, which caused the inside to rust due to water sitting in the end. The shower head is also not easily adjustable to different positions. And within two weeks of installation all parts were discolored with water stains, which needed to be cleaned after every use. This is tiled in so it is not an easy nor cheap fix.
      by
      Response from Pegasus FaucetSep 29, 2022
      Hello Michelle. We apologize for the issues you are having with your Modern Tub and Shower Unit. We suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
        Shower head output not strong Mechanics inside to adjust heat...
        Shower head output not strong Mechanics inside to adjust heat is limited thus the water is not hot enough when I take a shower.
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        • Verified Purchase
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        • Verified Purchase
        Enhanced my Bathroom.....
        Enhanced my Bathroom..
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        • Verified Purchase
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        • Verified Purchase
        Poor quality
        Don't buy this unless you want future problems. Bought my house and the previous owners wanted to save money and got this. The finish and general operation is terrible. 2 yrs later it is rusting. Decided to finally change it out, only to discover that Glacier Bay valve is not interchangeable with anything but Glacier Bay. Now I have to figure out how to remove tile to replace the valve so I can get something of better quality. Don't go cheap with anything that stays in the wall.
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        Response from Pegasus FaucetJun 16, 2022
        Hello FallingWater. We apologize for the issues you are having with your Modern Tub and Shower Faucet. We suggest you contact the Home Depot Customer Care Department at 1-855-434-5224 and they would be glad to do some troubleshooting with you as well as provide any parts you may need, free of charge, under the faucet's limited lifetime warranty. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
          Unfortunately we had to return it due the the installation...
          Unfortunately we had to return it due the the installation process was more then we were anticipated. It wasn't just hardware change we had to replace the connector behind the wall which we aren't skilled at at all. It was really nice looking just wish it was going to be an easy hardware change.
          by
          • Verified Purchase
          Taking this back for a refund. Horrible quality and was...
          Taking this back for a refund. Horrible quality and was missing parts
          by
          Response from Pegasus FaucetMay 6, 2022
          Hello HomeDepotCustomer. Glacier Bay faucets are tested under strict Home Depot standards and guidelines so there should not be any issues, even with everyday use. However, if you ever have an issue with this Aragon Bathroom faucet, simply give the Home Depot Customer Service Department a call at 1-855-434-5224 and they would be happy to assist you under the faucet's Limited Lifetime Warranty. They can also assist with any missing parts. They can be reached Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Good quality and gives a more modern look....
          Good quality and gives a more modern look.
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          • Verified Purchase
          Showing 1-30 of 256 reviews

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