Don’t purchase this crap, I installed according to manufacturers specifications and this garbage is lifting in numerous locations, I am in total shock, a waste of $4000.00 dollars, this is the worst crap I have ever purchased. DO NOT BUY!
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Response from HomeLegendAug 26, 2022
Thank you for your review. We are sorry that you are having issues with the structural integrity of this product. We take your feedback seriously and invite you to reach out to us through our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can work to address your concerns directly.
Aug 17, 2022
by
Verified Purchase
1 found this review helpful
Aug 8, 2022
The floor looks great! It was easy to install and...
The floor looks great! It was easy to install and it is true to the sample and images.
by
Verified Purchase
Aug 6, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from HomeLegendAug 8, 2022
Thank you for your review. We are sorry that you are not satisfied with this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
Verified Purchase
Aug 4, 2022
We had a carpenter wrap a ceiling beam with this...
We had a carpenter wrap a ceiling beam with this wood. The finished product is fantastic. The right product, the right pice - would recommend!!!
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Verified Purchase
Jul 27, 2022
I'm 1/3 through the project, only working on it 4+...
I'm 1/3 through the project, only working on it 4+ hrs a week, and it's coming together nicely
nice product
will buy again
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Verified Purchase
Jul 20, 2022
Overall, product served its purpose to patch a spot. Unfortunately,...
Overall, product served its purpose to patch a spot. Unfortunately, thickness was a little off from what I already had but, was able to finagle it to make it work.
by
Verified Purchase
Jul 20, 2022
It was darker than expected....
It was darker than expected.
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Response from HomeLegendJul 20, 2022
Thank you for your review. We are sorry that you are not satisfied with the color of this product. We take your feedback seriously and invite you to reach out to us through our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can work to address your concerns directly.
Verified Purchase
Jul 2, 2022
Not best quality
Poor quality, planks don’t fit in grooves and makes lots of noises when walked on.
Don’t recommend this material waste of money and time.
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Response from HomeLegendJul 5, 2022
Thank you for your review. We are sorry that you are having trouble with the locking mechanism with this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
Jun 22, 2022
by
Verified Purchase
Jun 8, 2022
by
Verified Purchase
Jun 1, 2022
The wood looked ok online but not as good in...
The wood looked ok online but not as good in person. I will be returning it to Home Depot.
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Response from HomeLegendJun 2, 2022
Thank you for your review. We are sorry that you are disappointed with this product. Your review is important to us and we encourage you to contact us through info@homelegend.com or our technical services line at 877-630-1800 where we can hear more from you and better understand your situation.
Verified Purchase
May 5, 2022
by
Verified Purchase
May 1, 2022
I WANT BUY OTHERS 13 BOX AGAIN...
I WANT BUY OTHERS 13 BOX AGAIN
by
Verified Purchase
1 found this review helpful
Apr 13, 2022
by
Verified Purchase
Apr 5, 2022
Matched old flooring perfectly...
Matched old flooring perfectly
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Verified Purchase
Mar 8, 2022
I wouldn't bother with this product
It's flimsy and not contracted well
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Response from HomeLegendMar 8, 2022
Thank you for your review. We are sorry that you are having construction issues with this product. Please get in touch with us using our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can help you with the difficulties you have experienced.
Verified Purchase
Mar 1, 2022
by
Verified Purchase
Feb 22, 2022
by
Verified Purchase
Feb 10, 2022
Nice Look, Garbage Product
After many years of searching for exactly what we wanted, my husband and I finally thought we had found that. The only problem was, Home Depot did not provide a sample in the store to see how much engineered hardwood there actually was. But we loved the look of the sample (it was framed on the wall so we could only see the top). Anyway, long story short, we loved the look and hoped the quality would match the look and we would finally be able to get nice looking engineered hardwood flooring without breaking the bank. We have had plywood flooring for 9 years so I was ready! So I ordered it online and waited with excitement. For starters, when it was delivered, the trucking company said they were only curbside delivery. Nowhere does Home Depot tell you that the trucking company is going to drop your pallets of flooring off alongside the road. I had to work the day that it came so my Mom stayed at our home to wait for them and was completely baffled when they arrived and said they were going to drop it off at the end of the driveway!!! Thankfully because she was there on behalf of us and she knew we had no idea this was how it was going to be, she was able to talk the person into bringing the pallets of flooring closer to the house. That should have been our first clue to run away I suppose…Sadly we did not. Once we got home and inspected it, my husband, who is a contractor, was disgusted at how thin the “engineered hardwood” was. I mean, we are talking 1/8” is probably too thick! Ridiculous! It’s mostly particle board. Then we were stuck wondering what to do! Return two pallets of flooring that we had hauled into the house, or take our chances on this awful flooring. He insisted that it would swell up if it got wet, so I took a piece and soaked it in water for over 24 hours. Thankfully it did not swell. He questioned the click-lock mechanism of the sides, and said it isn’t strong. He was able to easily pull it out of lock. Our second mistake was not realizing how pathetic the “hold” is on the ends. After deciding that we were in a lose-lose situation, we decided to lay the flooring. This involved removing a heavy cast iron wood stove and piece of flagstone in our living room. There was so much man power involved, which was nerve-wracking while being suspicious that the flooring would last even 5 years after that much work. We put the flooring in in December and the ends are separating. Someone else noted that in their review as well and I missed it when I read the reviews originally. It looks awful. Now my husband constantly tells me he told me it was garbage flooring and I should have listened and I literally have nightmares about it. I have to agree with the several reviews about the popping and cracking sound as well! It sounds like you’re breaking it when you walk on it! So frustrating! Do yourself a favor and run away from this product! Even though it looks nice, it is not worth wasting your time putting down. I’m so sad that I have to live with this product…It makes me never want to get anything from Home Depot again.
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Response from HomeLegendFeb 10, 2022
Thank you for your review. We are sorry that you are not finding the quality of this product to meet your expectations. We take your feedback seriously and invite you to reach out to us through our technical services line at 877-630-1800 or by sending an email to info@homelegend.com so we can work to address your concerns directly.
Feb 1, 2022
This was to finish a project doing all four bedrooms.Easy...
This was to finish a project doing all four bedrooms.Easy to work with. Great quick shipping, outstanding delivery
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Feb 1, 2022
Decent product and met shipping commitment...
Decent product and met shipping commitment
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Jan 6, 2022
My experience in the store was good. In a few...
My experience in the store was good. In a few years I will let you know how durable my floor is.
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Jan 3, 2022
I love the look. They have transformed my downstairs....
I love the look. They have transformed my downstairs.
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Dec 17, 2021
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Nov 9, 2021
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Nov 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Nov 4, 2021
Flooring looks great- the boxes contained a few really light...
Flooring looks great- the boxes contained a few really light pieces that couldn’t be used. Other then that great price and holding up so far.
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Nov 2, 2021
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Oct 30, 2021
Great Product
easy install, looks great, and feels nice under your feet