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Customer Reviews for Haier 24 in. 1.4 cu. ft. Over the Range Microwave in Stainless Steel

Internet #300906062

Model #HMV1472BHS

Store SKU #1002439397

  • 1.4 cu. ft. capacity - 1000 Watts of cooking power
  • 8 sensor cooking controls ensures food is thoroughly cooked
  • Quick add 30 seconds button

Customer Reviews

  • 4.4
    out of 126 reviews
  • 85% recommend this product
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Showing 1-30 of 126 reviews
1.5 years and suddenly stops working
I love the look and the size of this appliance. However, after owning it for only 1.5 years this microwave has simply stopped working. Quite annoying because it wasn't cheap as far as microwaves go when I purchased it for FULL PRICE.
by
Response from HaierTeamJun 24, 2024
We understand the disappointment caused by our microwave not functioning properly. We recommend you follow the troubleshooting tips in the section titled: "Oven will not start" on pg. 17 of the Owner's Manual: https://images.thdstatic.com/catalog/pdfImages/2f/2f122620-87b6-4ece-973e-c8ce699d8675.pdf. If this doesn't prove helpful, please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the model/serial numbers of your unit so we can investigate further. Haier
    Good microwave, bad materials
    Purchased in 2021. It was one of the only 24" options we could find. Near-daily use for the last 3 years. Over time, the cheap plastic has broken where the screws hold the face of the door on, and yesterday it came apart completely. Giving 2 stars because as a microwave, it functions well and has a large capacity. It works great as an appliance, and I love the light underneath. But for the door to only hold up for 3 years, I find unacceptable.
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    Response from GE_AppliancesJun 14, 2024
    We are thrilled to hear that you have enjoyed your microwave over the past few years despite the door quality. It is not possible to determine the product or part failure rate, lifespan, life expectancy, or life cycle of an appliance/part. There are many variables involved such as frequency of use, type of use, location of appliance, care, and maintenance. We will be sure to pass these comments along to our product team for review, as we're always looking for new ways to improve our products.
      Quick touch cooking and fast select times.
      We needed to go with a little smaller microwave in order to accommodate the space in our kitchen. To our delight, the inside of the microwave is roomy and the sleek control panel offers one touch options and easy custom times as well.
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        • Recommended
        Great for 24" space
        Great for true 24" over the counter space. Most are to small for space and require filler side piece.
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          • Recommended
          Great microwave for small spaces
          Installed this microwave last month and it looks great in our modern kitchen. Surprising how much power for a smaller unit. Only feature I wish it had was the ability to turn off the speaker.
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            • Recommended
            Works great and it's external ducting function is lifesaver for studio apartment
            I bought this 24 inch over the range microwave to match my 24 inch gas stove (also got from home depot). They fit perfectly in my small kitchen. It is easy to clean. The best thing is you can add external ducting pipe and this machine sucks the air and grease OUT. I have a studio apartment (3 Sides closed kitchen) and when I fry steak, eggs, veggie or anything, I don't smell anything in the living space. If I don't turn it on and cook something soupy and I can smell it in the bathroom. In the beginning I have concerns that it doesn't have enough suction power, but now I think it works just fine. The light is fine, microwave works well. It looks modern, and the price is reasonable. Buy this.
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            Response from HaierTeamApr 7, 2021
            Hi there,

            Thanks so much for sharing your review on this awesome microwave. We're so happy to hear how well it has been performing for you and how the venting has been a great help! Thanks so much for being part of the Haier family. Stay well. Mike@Haier Haier
              • Recommended
              Had this microwave for about 4 months, maybe used it twice. Randomly one day, it caught on fire a...
              Had this microwave for about 4 months, maybe used it twice. Randomly one day, it caught on fire and started to fill my house up with smoke. I wasn't even using the appliance! I quickly removed the microwave and got it outside. Called GE to replace the unit and they said all they can do is replace the parts that are on fire and then want to reinstall the defective unit back into my home! Mind you the appliance still smells like smoke, let alone is clearly defective and could have burned my whole house down if I wasn't home. I told them I won't be allowing them to put this unit back into my home and so they mailed me some random replacement parts for me to be able to fix it myself. What in the world makes GE think I know how to fix a microwave?! Needless to say I will never be buying anything Haier or GE again. Completely unsafe business practices happening.
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                3 found this review helpful
                Overall we are very pleased with the unit it was relatively easy to install and instructions were...
                Overall we are very pleased with the unit it was relatively easy to install and instructions were clear. The microwave performs extremely well. While the exhaust fan does it's job the only only criticism is that it quite noisy, perhaps because we have it set as a recirculating vent. Possibly if it were venting externally it might be quieter.
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                • Verified Purchase
                • Recommended
                7 found this review helpful
                Thank you Haier for finally bringing a smaller OTR microwave back to the market! Small kitchens a...
                Thank you Haier for finally bringing a smaller OTR microwave back to the market! Small kitchens all around New York are thankful! Not since the long discontinued 20" LG OTR microwave intended mainly for motorhomes has there been a an OTR microwave less than 30". This Haier model delivers on that need and does it with style! Everyone who sees it always thinks it looks so fancy and high tech. I'm very happy with this model and my kitchen reno could not be what it is today without it!
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                  • Recommended
                  13 found this review helpful
                  Set itself on Fire
                  It started itself and caught fire. Many of these do so. Don't buy.
                  by
                  Response from Haier_AppliancesAug 28, 2024
                  We'd like to support you with your microwave. Keep an eye on your inbox for an email from our team member seeking additional details. Please respond promptly when you receive it.
                    Unit Caught Fire
                    Unit started itself without anyone home and caught fire. Just get something else that won't risk your family and home.
                    by
                    Response from HaierTeamJun 14, 2024
                    We are sorry to hear this happened. We would like to review this for you. Please send us a private message with a copy of this review, your model and serial number, address, email and phone number to GE Appliances social media, like Facebook or X. Haier
                      Very attractive!
                      Very attractive 24" microwave! Doesn't smudge too easily and cleans up with soap and water.
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                        • Verified Purchase
                        Love the brightness of the under light.
                        We have a smaller kitchen and the 24 inch Haier microwave looks perfect above our 24 inch stove.
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                          by
                          • Verified Purchase
                          by
                          • Verified Purchase
                          Sleek
                          This microwave is the perfect size for my tiny home. It has many cooking features
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                          Response from HotpointJul 27, 2023
                          Hi, Thanks for choosing Haier! We're glad this microwave has the perfect capacity and features. It's a pleasure having you with us and we hope you have an amazing day! -Sylvia@Hotpoint
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                            • Verified Purchase
                            Looks great and works fine....
                            Looks great and works fine.
                            by
                            • Verified Purchase
                            Works great and looks nice.
                            It cooks and heats food up fast. The exhaust fan works really well. And it looks nice over my 24" range.
                            by
                            Response from HaierTeamMay 10, 2023
                            Hello- Thanks so much for your purchase! We are so happy to hear your new microwave is working well for you. This is a really nice looking microwave, it's not one you see everyday with the sleek upfront controls on the door. If you have any questions in the future, please let us know. We are here for you. Thank you! Joyce@Haier Haier
                            • Verified Purchase
                            • Recommended
                            by
                            • Verified Purchase
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                            • Verified Purchase
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                            • Verified Purchase
                            Price $200 up for no reason...
                            Was looking to buy it and the price went up $200 in Jan 2023. Since it didn't happen to other microwaves, guess it's Haier? Will buy a countertop one for $150 until price is back and still save.
                            by
                              • Recommended
                              Sleek looking. Works well. Easy to clean...
                              Sleek looking. Works well. Easy to clean
                              by
                              Response from HaierTeamJan 24, 2023
                              Hey there,

                              We appreciate you sharing your feedback on this microwave. It's great to know you love the way it looks, works, and how easy it is to clean! Thanks for allowing Haier to be part of your home. Have a swell day! Mike@Haier Haier
                              • Verified Purchase
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                              • Verified Purchase
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                              • Verified Purchase
                              Highly Recommend
                              Worth the price. We searched for weeks trying to find something that would work for a smaller space finally deciding on Haier. We couldn't be happier with our purchase. It has enough space for our large square plates and splatter guard, as well as our oversized mugs. The convertible venting saved us a lot of hassle as well. It was super easy to install with a convenient template. The sensors actually work! What ever I've tried has come out perfect every time, maybe a touch hotter then needed. The fan is a tiny bit loud on high, but more then worth it for the power. If I had one minor complaint, it'd be that the stainless steel isn't fingerprint resistant. All in all, it's a great microwave that gets the job done and looks nice. I would absolutely buy again.
                              by
                                • Recommended
                                It is great for an rv needing a small micro....
                                It is great for an rv needing a small micro. But this is our second one in a little over a year. The control panel went out on the first one. But the customer service folks gave us a $398 credit towards a new one. That covered about two thirds of the cost. We hope that this lasts longer than the first one.
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                                • Verified Purchase
                                1 found this review helpful
                                Haier Microwave
                                This is an easy to use microwave. I use it over an induction cooktop. I needed the exhaust feature. It is powerful and has a "clean" front, no handle sticking out. I use the kitchen timer constantly, easier to use than the ovens. Both vent and light have high or low settings. The defrost is unusual, you have to identify between four items then put in a weight. How should I put in the weight of 1 slice of bread? I like it, it is a good product.
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                                  Showing 1-30 of 126 reviews

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                                  Microwave Features

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                                  Capacity of Microwave (cu. ft.)

                                  1.4

                                  1.1

                                  1.4

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                                  Vent Type

                                  Recirculating

                                  Convertible

                                  External

                                  Convertible

                                  Microwave Size

                                  Medium

                                  Large

                                  Medium

                                  Large

                                  Exhaust Maximum CFM

                                  300

                                  400

                                  300

                                  400