Customer Reviews for Hampton Bay 9 ft. Steel Crank and Tilt Patio Umbrella in Cafe
- Crank and tilt umbrella with a polyester canopy
- Measures 9 ft. Dia
- Canopy is fade and weather-resistant for lasting performance
Customer Reviews
Jul 25, 2020
Unhappy - It Broke!
Beautiful Denim color and I even bought matching outdoor patio carpet and furniture to match for a special occasion coming up. I have had it 2 months and today it BROKE! We were sitting on the patio and it just broke at the tilt area. No bad weather, I am in central Texas, 92 degrees today. I can't even find the same one to replace it. I am so very disappointed. Only 2 months, that is just sad. I really wanted my patio to match in a few weeks, Oh well, not happy.
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Response from Product ManufacturerJul 27, 2020
Dear valued customer, thank you for taking the time to review our product. It is apparent in your review that you were not completely satisfied with our product and we apologize for the inconvenience you are experiencing. Please know that we are very much appreciative of your comments, so that we may improve our shortcomings. We can only hope that we will have the opportunity to serve you. If you have any questions, comments, or concerns, please give us a call at (866) 602-1800, so that we can assist you.
Jul 24, 2020
Good materials and well engineered design. Crank and tilt options are a big plus for use with an...
Good materials and well engineered design. Crank and tilt options are a big plus for use with an outdoor round table.
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Jul 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 23, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Product ManufacturerJul 22, 2020
Dear valued customer, thank you for taking the time to review our product. It is apparent in your review that you were not completely satisfied with our product and we apologize for the inconvenience you are experiencing. Please know that we are very much appreciative of your comments, so that we may improve our shortcomings. We can only hope that we will have the opportunity to serve you. If you have any questions, comments, or concerns, please give us a call at (866) 602-1800, so that we can assist you.
Jul 21, 2020
great price and good quality...
great price and good quality
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Jul 17, 2020
Love it! Have been sitting under it every...
Love it! Have been sitting under it every day since I purchased it.
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Jul 16, 2020
Like this umbrella. Good quality, good price. Great looking on...
Like this umbrella. Good quality, good price. Great looking on my patio. Install in 5 minutes.
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Jul 15, 2020
turned to be exactly what we needed
turned to be exactly what we needed
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Jul 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 14, 2020
Very sturdy umbrella, easy to operate crank handle. Excellent material,...
Very sturdy umbrella, easy to operate crank handle. Excellent material, looks great.
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Jul 14, 2020
Love the color!...
Love the color!
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Jul 12, 2020
broke on third use
At the pivot joint. Womp womp. ...................
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Response from Product ManufacturerJul 13, 2020
Dear valued customer, thank you for taking the time to review our product. It is apparent in your review that you were not completely satisfied with our product and we apologize for the inconvenience you have been experiencing. We are appreciative of your comments because it allows us to see and improve our shortcomings. We can only hope that we will have the opportunity to serve you. If you have any questions, comments, or concerns, please give us a call at (866) 602-1800, so that we can assist you.
Jul 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 10, 2020
Our order and delivry was excellent, and we are thoroughly...
Our order and delivry was excellent, and we are thoroughly enjoying our Hampton Bay patio furniture. Thank you for excellent customer service.
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Jul 8, 2020
Great purchase
Great purchase
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Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 7, 2020
The umbrella looks good, was a good value and operates properly. Only issue is that you need to r...
The umbrella looks good, was a good value and operates properly. Only issue is that you need to reach inside and push the center guide that holds the umbrella spokes upward as you start to crank, or else it doesn't open.
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Jul 7, 2020
Just what we were looking for...
Just what we were looking for
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Jul 7, 2020
Looks great, easy to use and seems more sturdy than...
Looks great, easy to use and seems more sturdy than others I have.
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Jul 7, 2020
Love it!...
Love it!
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Jul 7, 2020
Great umbrella. Sturdy. Good value....
Great umbrella. Sturdy. Good value.
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Jul 7, 2020
Excellent umbrella...
Excellent umbrella
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Jul 7, 2020
Great Umbrella just did not meet our requirements
Great Umbrella just did not meet our requirements
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Jul 7, 2020
Perfect goes well with our patio set!...
Perfect goes well with our patio set!
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Jul 5, 2020
Hampton bay Riverbrook 9 ft tilt crank patio umbrella
It is a very nice umbrella ... Easy to store , lightweight, does not fade easily... Only cpmplaint is if it is tilted , the wind will take it down & snap it, so it will not work...You have to make sure that the umbrella is not left up all night... You never know when Mother Nature will decide to change... If you are mindful, it will last a long time... Would purchase again... Love the color Denim Blue... Good price too...
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