Customer Reviews for Hampton Bay Benton Assembled 18x84x24 in. Pantry/Utility Cabinet with Adjustable Shelves in White

Hello Customer, Thank you kindly for your review of the Benton 18 in. W Pantry in Amber. We are happy to report that our Benton Collection does not come with handles or knobs so that you may have the freedom to select the hardware of your liking. Although we are pleased to learn you have received assistance with a replacement order, we are genuinely sorry to learn about your unfavorable experience. However, if you feel like what you are experiencing was due to a manufacturer defect, and if you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may explore your Limited Lifetime Warranty options as well as learn from, and review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Pantry, Thank you kindly for your review of the Benton 18 in. W Pantry Cabinet in Amber. Although we are pleased to learn that you have received assistance from our team, we are very sorry to learn that it was due to a manufacturer defect. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Tom,
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 24 in. Benton Pantry Cabinet in White. Our products are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.

Hello JOAQUIN, Thank you for your review of the Benton 18 in. W Pantry Cabinet. We are very sorry to learn that you were not completely satisfied with the unit. We would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello DEBBIE, Thank you for your review. We are so sorry to read that you received a damaged unit. Although we understand you have chosen to keep the cabinet, we do want to reassure you that we are very dedicated to customer satisfaction and quality. Therefore, we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello ERNESTINA, Thank you for your review of the 18 in. W Benton Pantry Cabinet in Amber. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may review your situation, and pass along your experience to our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.