Customer Reviews for Home Decorators Collection Brinkhill 48 in. W x 34 in. H x 22 in. D Bath Vanity Cabinet Only in Cognac

Hello Lori, Thank you for your review of the Brinkhill 48 in. W Bath Vanity in Cognac. We are so sorry to read about your unfavorable experience with the finish on the unit. If you have not already received assistance, we would like to request that you reach out to our Customer Care team so that we may review your situation and explore your Limited Lifetime Warranty options, along with passing along information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello EDWARD, Thank you kindly for your review. Although we are pleased to learn that you have received assistance with a replacement order, we are very sorry to learn that it did not meet your expectations. If you are interested in an ETA for your order, we best suggest reaching out to our Customer Service team via 1-800-235-7747 or customerservice@masterbrand.com. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Donna, Thank you for your review of the Brinkhill 60 in. W Bath Vanity Cabinet in Cream. We can assure you that the quality concerns you have listed in your review are not acceptable, and although you have made the modifications yourself, we would still like to learn more about your experience. If you are able to, we would like to ask that you reach out to our Customer Care team so that they may review your situation and explore your Limited Lifetime Warranty options. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we truly appreciate your feedback and we look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Bruce Buss, Thank you kindly for your review of the Brinkhill 48 in. W Bath Vanity Cabinet in Sterling Gray. We are so very sorry to learn that you are experiencing alignment concerns with the unit, and issues with the drawers. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Kellykel, Thank you kindly for your review of the Brinkhill 48 in. W Vanity Cabinet in Cream. We are extremely sorry to read about the quality concerns you have experienced with the cabinet. We can assure you that the quality of the finish, misaligned drawers, and door issues are not acceptable, and although you have made the modifications yourself, we would still like to learn more about your experience. If you are willing, we would like to ask that you reach out to our Customer Care team so that they may review your situation with our quality leaders. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we truly appreciate your feedback and we look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Jes, Thank you for your review for the Brinkhill vanity. We want to extend our sincerely apology for your experience with the chipping finish and we understand your frustration. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. If you are willing, we would like to ask that you reach out to our Customer Care team so that they may review your situation and explore your Limited Lifetime Warranty options. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@masterbrand.com. Nevertheless, we truly appreciate your feedback and we will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards