Customer Reviews for Home Decorators Collection Grace 46 in. W x 30 in. H Rectangular Framed Wall Mount Bathroom Vanity Mirror in White

As the manufacturer of the Home Decorators Collection - Grace 72" double sink vanity, we appreciate your positive feedback and are delighted to hear that you are satisfied with your purchase. We designed the vanity with a solid white top to meet your preferences and ensured it is in excellent condition with sturdy construction.

We understand that the double sinks add weight to the top, making it heavy. The removable top from the wood base was specifically designed to assist with easier transportation. We recommend having the vanity delivered to your home, as you did, to avoid any difficulties in handling its weight. We apologize for any inconvenience caused during the pickup process.

Thank you for your recommendation, and we're thrilled that you find the vanity to be a great value. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.

We apologize for any frustration you may have experienced as a result of the staining on your vanity top. Customer satisfaction is of the utmost importance to us, and we want to ensure that you are completely satisfied with your purchase. We take all customer concerns seriously and will work diligently to resolve this issue as quickly and efficiently as possible.

It's important to note that engineered marble is a composite material, consisting of natural marble chips and resin. To maintain the appearance and longevity of your engineered marble vanity top, it is important to practice proper care and maintenance. This includes cleaning the surface regularly with a mild detergent and warm water. It is important to avoid using acidic or abrasive cleaners, as they can damage the surface and potentially cause further staining.

Additionally, it is recommended to seal your engineered marble vanity top every 6-12 months to protect it from stains and scratches. This can be done by purchasing a sealer kit specifically designed for engineered marble. It is also important to avoid placing hot items directly on the surface, and instead use coasters or trivets to protect it from heat. In the event of a spill, it is important to wipe it up immediately to prevent staining.

We understand that sometimes staining can occur despite proper care and maintenance. For this reason, we offer repair and sealer kits that can assist in removing minor staining. If you need further assistance, please do not hesitate to contact us at 1.866.839.2888 and we will be happy to assist you.

Thank you for taking the time to leave us an honest review. I’m so sorry. We’re normally known for our exceptional attention to details and we missed the mark on this one. We're so happy that were able to make this work. If you require anything in the future, please reach out to us at 1.866.839.2888 or by email at customersevice@ovedecors.com.