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Customer Reviews for Home Decorators Collection Hexton 52 in. Indoor Integrated LED Brushed Gold Ceiling Fan with Light Kit, Remote Control and 6 Reversible Blades

Internet #301160196

Model #56024

Store SKU #1002316429

Customer Reviews

  • 4.4
    out of 152 reviews
  • 80% recommend this product
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Showing 1-30 of 152 reviews
I absolutely love my ceiling fan. Easy to assemble....
I absolutely love my ceiling fan. Easy to assemble.
by
  • Verified Purchase
This Hexton ceiling fan is beautiful and works very well....
This Hexton ceiling fan is beautiful and works very well. The different levels of air are perfect and the fans provides a lot of cool air when on. The remote control is another plus. We are very happy with our purchase.
by
  • Verified Purchase
Very nice fan. Very modern looking. Really the...
Very nice fan. Very modern looking. Really the air puff feature. Updates the room.
by
  • Verified Purchase
I absolutely love this fan! Installation was easy, less than...
I absolutely love this fan! Installation was easy, less than an hour! You can't even hear the fan run, it moves air great, and I am hoping cuts my cost from constantly running the A/C
by
  • Verified Purchase
Looks amazing
The link to instruction video made this fan so simple to install. It took under 30 minutes for the amateur that I am. It looks amazing hanging and totally changed the look of my room. Like others, I was worried the different size blades wouldn't put off enough of a breeze, but, it exceeded my expectations. I love the dimming option for the light. The only complaint I have is that the light covering is plastic. I know that plastic typically discolors with age. I'm hoping this one doesn't.
by
    • Recommended
    Awesome
    The ceiling fan is beautiful in everyway
    by
    • Verified Purchase
    • Recommended
    The fan is really pretty (though the brass portion looks...
    The fan is really pretty (though the brass portion looks a little cheap and plastic like). It worked great for about 3 months. Then it started making annoying clicking noises when on the highest and second highest setting. We tried everything to get it to stop; oiling it, wrapping the individual wires in electrical tape, etc. without any improvement. We like to sleep with the fan on at night, but it became impossible due to the clicking sounds. It wasn’t just a single defective fan, either. We purchased two of these; one for our bedroom and one for our daughter’s. Hers has started making the clicking noises as well. This just isn’t well constructed. Now I’ve got to get rid of these and buy new fans, which will end up altogether being a waste of $450, plus the cost of new fans. Buyer beware.
    by
    Response from Home Decorators ExpertJan 24, 2022
    We are sorry to hear that you had this issue. Most clicking noises can be attributed to loose parts. If you have checked and tightened all of the parts, please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to get more information to help troubleshoot and resolve the issue. HomeDecoratorsCollection
      Beautiful Fan/Light
      Beautiful Fan/Light. I wanted a touch of brass and this did the trick. Love it.
      by
      • Verified Purchase
      • Recommended
      not at all the color in the picture
      The picture shows yellow gold but the color is actually more of a rose gold. I ordered this item two years ago and it was actual yellow gold and i loved it. I ordered two more now and the color is completely different :(
      by
      Response from Home Decorators ExpertSep 22, 2021
      We're sorry to hear that you had this issue. Colors shown online are meant to give an accurate representation of the fan's finish. The finish may vary from the pictures due to room lighting or computer monitor calibration. HomeDecoratorsCollection
        • Recommended
        by
          Beautiful fan but the light....
          This fan was the look I was wanting for my living room. The biggest problem for me is the light. It is not bright at all and gives off a yellow glow and not a soft white as specified on the box. Had I known this I would have chosen a different fan.
          by
          Response from Home Decorators ExpertSep 15, 2021
          Thank you for your review. The light is rated at 3,000K which is labelled soft white. Soft white bulbs have a slightly warm tone (yellow tone). For true white light, you will want 5000K daylight lighting. HomeDecoratorsCollection
            • Recommended
            Sending it Back
            I paid an electrician to install this for me. The first thing I was disappointed with was the cheap plastic light cover. So much for modern "glam." Glass would be anyone's expectation. Then it sways dramatically on high speed and clicks even at medium speed. It's going back.
            by
            Response from Home Decorators ExpertAug 23, 2021
            We're sorry to hear that you had this issue. As stated in the product description, the fan includes a shatter restart plastic shade. This shade is designed to mimic frosted glass with the added benefit of not breaking if dropped during installation or cleaning. If the fan is swaying during operation, we would suggest making sure that the ball is seated properly in the mounting bracket so that the slot of the ball is seated properly on the tab on the inner ring of the mounting bracket. We would also suggest making sure that the downrod is completely screwed into the motor collar and that the set screw is completely tightened. These can all be factors in contributing to fan movement. HomeDecoratorsCollection
              Totally wrong color
              Even the picture shows a nice brushed gold but actual fan is a bronze/copper color. Unfortunately they were both installed before I saw them out of the box. Shouldn’t have trusted the picture or description. So disappointed. To make matters worse HD suggested Hunter down rods that were supposed to match and they are bright brass! Have to have them painted!
              by
              Response from Home Decorators ExpertAug 9, 2021
              We're sorry to hear that you do not like the color of the fan. While we try to show the fans in the best possible way, room lighting can affect the appearance of the fan's finish. Finish may very slightly depending on different factors such as room lighting or computer monitor settings. HomeDecoratorsCollection
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                The light doesn’t work so our electrician said to call...
                The light doesn’t work so our electrician said to call you. We did and got absolutely no help. Light still doesn’t work
                by
                Response from Home Decorators ExpertJun 28, 2021
                We're sorry to hear that you had this issue. Please call Home Decorators Collection customer service at 1-800-986-3460 and ask to speak to a manufacturer's representative. The manufacturer's representative will be able to assist. HomeDecoratorsCollection
                • Verified Purchase
                Hubby had to look up how to install on YouTube...
                Hubby had to look up how to install on YouTube because two of the prices come together that should be installed separately so he was confused but other than that easy installation and absolutely beautiful in my sunroom!
                by
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from Home Decorators ExpertJun 10, 2021
                We're sorry to see the 1-star review. If you are having any issues with the fan, please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to troubleshoot and resolve the issue. HomeDecoratorsCollection
                • Verified Purchase
                Awesomely beautiful fan, looks really trendy and classy. The remote took a sec to figure out, bu...
                Awesomely beautiful fan, looks really trendy and classy. The remote took a sec to figure out, but works great. It's a wonderful feature so you don't even have to get up to change the fan settings. The light has a tiny delay when you turn it on, but we got used to it fast. Highly recommend!
                by
                  • Recommended
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  I’ve become sort of a fan expert after switching out...
                  I’ve become sort of a fan expert after switching out all of the fans in our new house. This one is truly beautiful but really rocked and rolled after installation. Also, the light is extremely dim. The base is pretty chunky - it’s definitely best for a larger room. And it has excellent wind speed. I ultimately returned this fan and purchased a Hunter fan which is completely stable with a much brighter light.
                  by
                  • Verified Purchase
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  Easy to install. Looks a s works great....
                  Easy to install. Looks a s works great.
                  by
                  • Verified Purchase
                  I love my fan! It reminds me of a vintage...
                  I love my fan! It reminds me of a vintage starburst. It's so unique and attractive and works great! 10/10 would recommend.
                  by
                  • Verified Purchase
                  This was a really pretty fan, but the lighting was...
                  This was a really pretty fan, but the lighting was awful.
                  by
                  Response from Home Decorators ExpertApr 26, 2021
                  We're sorry to hear that you feel this way about the light. Please make sure that the light is set to its brightest setting by pressing and holding the light button on the remote to cycle through the lights brightness settings. If you feel the light is not operating properly, please call Home Decorators Collection customer service at 1-800-986-3460 and one of the team members will be able to troubleshoot and resolve the issue. HomeDecoratorsCollection
                  • Verified Purchase
                  this was an ok fan, gold is quite brassy and...
                  this was an ok fan, gold is quite brassy and wood looks a little cheap, but decent for the price i suppose
                  by
                  • Verified Purchase
                  This fan may look a bit odd but it packs...
                  This fan may look a bit odd but it packs a windy punch. Love it.
                  by
                  • Verified Purchase
                  It is so wonderful having a breeze function to fluctuate...
                  It is so wonderful having a breeze function to fluctuate speed. The light is not too bright which works well in the bedroom.
                  by
                  • Verified Purchase
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  We LOVE this fan. We were redecorating out living room and were looking for something different ...
                  We LOVE this fan. We were redecorating out living room and were looking for something different and this fit the bill! My husband (who is really not a Mr. Fix It..AT ALL) said that it was the easiest fan he ever installed. We live in a historical home that can have fussy electrical and my husband said it was a breeze. The fan work with both our wall switch and/or with the remote. The wall switch must be all but the remote allows you to change speeds and dim the light. It is very unique looking but looks great with our contemporary motive in a historic home. Because the three large blade and three small blades the fan looks really cool when on high. It give the illusion if a small fan spinning within a larger fan. I was apprehensive in buying this when I read some of the reviews regarding installation, but again, it my husband had it put together and up in about an hour and a half. I was amazed and pleased. We really love it!
                  by
                  • Verified Purchase
                  • Recommended
                  Very modern and chic! Love how it looks in person!
                  Very modern and chic! Love how it looks in person!
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-30 of 152 reviews

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