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Customer Reviews for Home Decorators Collection Naples Grey All-Weather Wicker Outdoor Lounge Chair with Navy Cushions (2-Pack)

Internet #204955597

Model #FRS00481BL-2PK

  • Designed with a durable steel frame and weather-resistant wicker
  • Soft, plush cushions provide a luxurious lounging experience
  • Easy to configure for your ideal seating solution

Customer Reviews

  • 4.5
    out of 199 reviews
  • 87% recommend this product
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Showing 1-30 of 199 reviews
Good quality and very comfortable. ...
Good quality and very comfortable.
by
  • Verified Purchase
Beautiful and so comfortable!!!...
Beautiful and so comfortable!!!
by
  • Verified Purchase
Excellent !...
Excellent !
by
  • Verified Purchase
Love love love the set and was easy to assemble....
Love love love the set and was easy to assemble.
by
  • Verified Purchase
Product met expectations. Delivery was quick. Overall happy with the decision to purchase this...
Product met expectations. Delivery was quick. Overall happy with the decision to purchase this set site unseen. We purchased the (7) overall pieces of the Naples Grey All Weather set.
by
  • Verified Purchase
  • Recommended
Wonderful quality, and incredibly comfortable. Color was very accurately depicted...
Wonderful quality, and incredibly comfortable. Color was very accurately depicted and they came fully assembled.
by
  • Verified Purchase
It was exactly what I was looking for. Well...
It was exactly what I was looking for. Well made, durable and very comfortable. Worth the money!!!! Very Satisfied
by
  • Verified Purchase
Awesome quality, cushions are really thick and very comfortable. ...
Awesome quality, cushions are really thick and very comfortable.
by
  • Verified Purchase
as described
as described
by
  • Verified Purchase
  • Recommended
Love this set! It sat out all summer and then this winter on my deck and looks just like the day ...
Love this set! It sat out all summer and then this winter on my deck and looks just like the day I bought it last year. I did bring in the cushions for the winter and do cover them when we are supposed to get rain. The cushions hold a lot of water and take a while to dry once they get wet. The only problem I ran into was finding a cover for the chairs and couch, they are really large. I ended up buying a super large waterproof cover for the couch that has a bungie string at the bottom, I am able to put all the cushions under the cover on the couch to protect from the weather.
by
    • Recommended
    2 found this review helpful
    Great solid furniture. Looks even better in person. The coffee...
    Great solid furniture. Looks even better in person. The coffee table was difficult to put together as the wicker gets in the way of the drill holes, but it ended up working out.
    by
    • Verified Purchase
    1 found this review helpful
    Very impressed. Delivered quickly. Looks great. ...
    Very impressed. Delivered quickly. Looks great.
    by
    • Verified Purchase
    Very pretty and durable....
    Very pretty and durable.
    by
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    The seats sat too low ...
    The seats sat too low
    by
    • Verified Purchase
    We bought a 7 items in our patio set which was purchased from Home Depot. we had this set up for ...
    We bought a 7 items in our patio set which was purchased from Home Depot. we had this set up for less Han 5 months. we had cushions literally melt in parts from the sun on a north facing patio. we called Home Depot and tried to get new cushions sent out for an exchange and they said we had to return the complete pieces! but parts were on back order. we selected to return the whole set because we didn't want this problem in the future and it was a hassle just getting a replacement cushion which we needed 3! Home Depot had a company come out and drastically reduced the refund amount. I have used Home Depot for 15 years and am disappointed that they don't have a better back up for this set! and that we didn't get the full return price!
    by
    Response from Product ManufacturerDec 18, 2017
    Hello, We apologize for any inconvenience experienced. Should you wish to discuss this matter, please give us a call at (866) 602-1800.
      1 found this review helpful
      The Wicker material is cheap came apart after only three months of use. Would not purchase from ...
      The Wicker material is cheap came apart after only three months of use. Would not purchase from this company again.
      by
      Response from Product ManufacturerNov 3, 2017
      Hello, We apologize to hear this product did not meet your expectations.To assist you with this matter, please call our direct line at (866) 602-1800. We look forward to speaking with you.
      • Verified Purchase
      1 found this review helpful
      Love these chairs! Beautiful setting on a back porch! ...
      Love these chairs! Beautiful setting on a back porch! We had a bend leg on one, that was replaced in no time! Excellent service!
      by
      • Verified Purchase
      Beautiful set!...
      Beautiful set!
      by
      • Verified Purchase
      The seats were lower than most seats at a table....
      The seats were lower than most seats at a table.
      by
      • Verified Purchase
      We purchased this set in May and have left it outside all summer, and only brought in the cushion...
      We purchased this set in May and have left it outside all summer, and only brought in the cushions when it rained for an extended time. The fabric held up beautifully and did not fade at all. We find the cushions comfortable and durable. We live in southern CT , and plan to leave it out this winter with covers we purchased from another site. We have received lots of compliments on this set. It really looks and feels more expensive. I wouldn't hesitate to purchase the Naples Patio Set.
      by
        • Recommended
        These are well constructed chairs. They are a bit hard to move around on carpet. The color is a g...
        These are well constructed chairs. They are a bit hard to move around on carpet. The color is a grey/beige and blends with everything. Cushions and pillows are well constructed and comfortable. I like these chairs, however one of them arrived with a big and noticeable scar on a front leg. Ordering online is convenient but very disappointing when articles arrive damaged.
        by
        • Verified Purchase
        • Recommended
        Worth the price!
        At first I was hesitant because of the price. We needed a total of 5 chairs, so I had to buy 6. When they arrived I was really impressed. Very nice looking and VERY sturdy. They are heavy and have a wood look metal/aluminum frame which will help them hold up over time. Overall very happy with the purchase. But keep an eye out for sales, I saw it about $50-$60 cheaper the week before we purchased.
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          • Recommended
          These chairs are great! Very solid. Nice heavy weight to...
          These chairs are great! Very solid. Nice heavy weight to them. Should last a long time. The grey wicker is a very nice color with some brown blended in. The blue cushions are very comfortable and look great! The extra lumbar/throw pillows are very nice as well and perfect for the chairs since the seating area can be a little deep for people with shorter legs. We also purchased one set of the wingback arm chairs. Those are even more comfortable. Other than some minor delivery damage to 2 of the chairs we are very pleased. A bit of an inconvenience but The Home Depot Home Decorators Collection Customer Service Team has been great to work with to get replacements.
          by
          • Verified Purchase
          Met all the expectations and as soon as it arrived it was in use.
          Met all the expectations and as soon as it arrived it was in use.
          by
          • Verified Purchase
          • Recommended
          Furniture is just as pictured. It came assembled and the...
          Furniture is just as pictured. It came assembled and the delivery team unpacked and took away garbage. The hardware was missing to assemble the coffee table, I called customer service and its 14 business days to ship replacement hardware. Disappointing to still be waiting.....
          by
          • Verified Purchase
          4 Star Review
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Hard cushions
          The set looks great, wicker quality is good, and the cushions look very thick. However, the cushions are hard as rock and very uncomfortable. Also, the sofa is angled/slanted forward, giving you the feeling that you're being pushed off. I definitely wouldn't recommend this set.
          by
            Love the product, design and style are just what I was looking for. However, the delivery service...
            Love the product, design and style are just what I was looking for. However, the delivery service was a nightmare! We ended up ordering the set three times before receiving all the correct items, undamaged. Having to return the entire set rather than simply having the damaged piece (or in one case, the entire box with two chairs missing) replaced seemed like an inefficient solution. I very much appreciate the help from the customer service staff throughout the process. However, I am not certain I will order online from Home Decorators again unless they can improve their delivery service and replacement policies.
            by
            • Verified Purchase
            • Recommended
            3 found this review helpful
            Nice and comfy
            Received these beautiful chairs for my new front porch. I love them! Comfortable and attractive! Thanks!
            by
              • Recommended
              Showing 1-30 of 199 reviews