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Customer Reviews for Home Decorators Collection Westcourt 30 in. W x 21 in. D Bathroom Vanity Cabinet Only in Chocolate

Internet #305415738

Model #WT30-CH

Store SKU #1003213165

  • Fully assembled bathroom vanity, ready to install
  • 4 full-extension drawers provide ample storage space
  • Fits a 31 in. W x 22 in. vanity top; not included

Customer Reviews

  • 3.7
    out of 481 reviews
  • 58% recommend this product
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Showing 1-30 of 481 reviews
Unusable
It’s not square at all. The doors don’t open all the way. It’s so off from square the drawers look like a staircase. Unusable.
by
Response from Hampton Bay Products TeamSep 13, 2024
Hello CABuyer552, Thank you for taking the time to provide your feedback regarding the Westcourt 48 in. W x 22 in. D x 34 in. H Bath Vanity Cabinet without Top in Sterling Gray. We apologize for any inconvenience you experienced while working with the vanity. Please be assured that this information has been shared with our Product and Quality Departments so that we may improve upon our products. Thank you for your valuable feedback. WoodCrafters
    • Recommended
    Great vanity! Was shipped in a well packaged box to avoid any damage to the unit. The drawer hardware are 5” from the center of each pre-drilled hole, so if you want to change them out, it’s no problem!
    by
    • Verified Purchase
    You’d be better off with cardboard
    Our contractor put 2 of these into our new master bathroom remodel. It’s been 1 week and they are all ready falling apart. The drawers never lined up properly so they looked cheap from the start but within 1 day a hinge broke off the cabinet. They are not real wood; if you happen to put a wet toothbrush in the drawer the fake wood finish peels off. The outside of one of the drawers is already chipping and Home Depot said it’s a veneer and there’s no replacement paint. DO NOT BUY!
    by
    Response from Hampton Bay Products TeamJul 17, 2024
    Thank you for taking the time to provide your candid feedback regarding your Home Decorators cabinets. We take product quality very seriously and strive for continuous improvement. We apologize for any inconvenience you may have experienced. If you need any additional assistance, please contact Customer Service directly at customercarewc@masterbrand.com. Thank you. WoodCrafters
      The bath vanity was damaged (chipped) in two spots. Poor quality overall.
      by
      Response from Hampton Bay Products TeamApr 9, 2024
      Thank you for taking the time to review your Home Decorators cabinetry and for notifying us about the damage. We are sorry to hear about your disappointing experience. Your concerns have been forwarded to our Quality and Shipping Department so better improvements can be made to our shipping procedures to help prevent this from happening in the future. If you need any additional assistance, please do not hesitate to contact Customer Service directly at CustomercareWC@masterbrand.com. Thank you for the valuable feedback. WoodCrafters
      • Verified Purchase
      Modern design
      This vanity worths the bathroom upgrade. The grey color is elegant, chic, and modern. The overall design is beautiful.
      by
        • Recommended
        pieces missing, crooked, held together by staples
        Literally held together by staples. Over a half inch off square. Cabinet door handle missing. Random staples where they don't belong cut my hand removing it from box. Absolutely terrible. The Glacier bay brand was only 250 including the sink, this was 400 without a sink. Total ripoff.
        by
        Response from Hampton Bay Products TeamJan 23, 2024
        Hello IanS, Thank you for taking the time to provide your feedback regarding the Westcourt 36 in vanity. We apologize for any inconvenience you experienced while working with the vanity. Please be assured that this information has been shared with our Product and Quality Departments so that we may improve upon our products. You may reach out to our Customer Care team by e-mailing customerservice@masterbrand.com for missing hardware. Thank you for your valuable feedback. WoodCrafters
          held together with staples and crooked
          held together with staples and had a bunch of random ones in places they don't belong. Cut my hand removing from box because of them. Over a half inch off square. Total garbage. The $250 glacier bay vanity I bought for other bath was better and it came with a sink. $400 for this junk with no sink. Ripoff.
          by
          Response from Hampton Bay Products TeamJan 22, 2024
          Hello IanS, Thank you for taking the time to provide your feedback regarding the Westcourt 30 in. vanity. We apologize for any inconvenience you experienced while working with vanity. Please be assured that this information has been shared with our Product and Quality Departments so that we may improve upon our products. Thank you for your valuable feedback. WoodCrafters
            • Recommended
            1 found this review helpful
            Cheaper but still painted wood
            We've purchased this vanity for our previous home and it seems in the past year the quality has gone down. We looked over the vanity the best we could in the store to make sure no damage to corners etc. Once we got it home and out of the box we noticed it was scratched up on the outside and inside. No paint corrector pencil was sent either. Disappointed the quality has gone down.
            by
              • Recommended
              2 found this review helpful
              VERY poorly built
              The 48” vanity is the perfect color, exactly what we were looking for. Unfortunately, after cutting the holes for the water lines and putting it in place, you can see that everything is misaligned. The doors, drawers, front rails, and back support are all misaligned. Although the instructions tell you how to realign the drawers and doors, there isn’t enough play in them to get even close. This thing is built VERY badly. We are extremely disappointed.
              by
              Response from Hampton Bay Products TeamAug 15, 2023
              Hello Dave, Thank you for your review. We are so sorry to see, and read about your negative experience with the alignment of the vanity. Please rest assured we stand behind our products and our warranty. We would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                3 found this review helpful
                Good Product for the Money
                This vanity has decent storage for the size, color is true to picture and is well built. I bought the first one and was satisfied so I purchased a second one. It is a good value for the money.
                by
                • Verified Purchase
                • Recommended
                2 found this review helpful
                We recently remodeled and installed this cabinet. Overall it looks...
                We recently remodeled and installed this cabinet. Overall it looks nice and the quality is good. The cabinet came pre-installed and no scratches or damage. It's a very nice espresso/chocolate brown color and the hardware was modern and matched the other brushed nickel hardware in the bathroom. My only concern was the bottom drawer sticks a little when opening and closing and if not closed all the way, sticks out a bit and the doors are not aligned well - even after some adjustment. I am still quite pleased with the cabinet.
                by
                • Verified Purchase
                3 found this review helpful
                cheap for a reason
                Nice design vanity except the paint is chipping as the reviewers below had mentioned. The drawers and doors are also not aligned correctly...
                by
                Response from Hampton Bay Products TeamApr 11, 2023
                Hello dlee, Thank you for your review. We are very sorry to read, and see that you received a vanity with imperfections. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                  3 found this review helpful
                  Bad Paint Quality
                  I've had this vanity for 2.5 years now and the paint started peeling within several months, I am highly disappointed with this cabinet and would not recommend to my family or friends.
                  by
                  Response from Woodcrafters Home Products TeamJul 21, 2022
                  Hello PeterLegend, Thank you for your review. We are very sorry to learn, and see that you have had an unfavorable experience with the finish of your vanity. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are willing, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards WoodCrafters
                    6 found this review helpful
                    Missing Pull Handles
                    Opened the box and found one bag containing only 5 pull handles and hardware in bottom of box out of the plastic bag. As you can see there should be 10 pull handles.
                    by
                    Response from Woodcrafters Home Products TeamMay 17, 2022
                    Hello Andy Petti, Thank you for your review. We are so very sorry to learn that you received your vanity with missing hardware. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                    • Verified Purchase
                    1 found this review helpful
                    Great cabinet
                    Nice sturdy cabinet. Great quality.
                    by
                    • Verified Purchase
                    • Recommended
                    Poor quality control
                    Drawers are poorly installed. Each one is lower in the back than the front making the fronts uneven. Door and drawers are different inset. Sink top from same company does not fit, the sink hits the top drawer. Will need to remove top drawer or modify
                    by
                    Response from Woodcrafters Home Products TeamJan 18, 2022
                    Hello Gary, Thank you for your review of the Westcourt vanity. We are very sorry to learn that you received a vanity with drawer concerns. Please note that if ever you were to experience manufacturer defect concerns, and if you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                      6 found this review helpful
                      Looks nice but JUNK! Paint chips within month!
                      I don’t often leave reviews but I do read them. I read a few reviews about paint chipping but still purchased this cabinet. Looks nice but regret that decision a month after installation. A year later I’m going to have to pay someone to paint it correctly
                      by
                      Response from Woodcrafters Home Products TeamDec 14, 2021
                      Hello Disappointed, Thank you for your review. We are very sorry to learn that you have had an unfavorable experience with the finish of the Westcourt vanity. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they may review your concerns and experience. Nevertheless, we truly appreciate your feedback and we look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards WoodCrafters
                        6 found this review helpful
                        Initially Loved it
                        I bought this vanity about 3 months agora initially loved it, though the finish was great and amazing storage however just afew days ago the plastic hinge broke. The plastic part seems to be very cheap and dull. The worst part is I can't find a replacement anywhere!!!
                        by
                        Response from Woodcrafters Home Products TeamAug 4, 2021
                        Hello Litz, Thank you for your review. We are genuinely sorry to learn you are experiencing concerns with your hardware. We best suggest reaching out to our Customer Care team by e-mailing CustomerCareWC@masterbrand.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                          • Recommended
                          9 found this review helpful
                          Loved the, color and roomy drawers snd cabinet space. Also...
                          Loved the, color and roomy drawers snd cabinet space. Also i like the hardware.
                          by
                          • Verified Purchase
                          2 found this review helpful
                          Initially was in love with this vanity.. however not even a year later and the finish is chipping...
                          Initially was in love with this vanity.. however not even a year later and the finish is chipping off in various spots. Very disappointing. Our glacier bay vanity that cost less than $100 from ten years ago is still 100% intact and looks new. Yet this vanity finish is poorly done and appears old.
                          by
                          Response from Woodcrafters Home Products TeamMay 11, 2021
                          Hello Valued HomeDepotCustomer, Thank you for your review for the 48 in. W Westcourt Vanity in Sterling. We are so sorry to see and read about your unfavorable experience with the finish on the cabinet, and we understand your frustration. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. If you are willing, we would like to ask that you reach out to our Customer Care team so that they may review your situation and explore your Limited Lifetime Warranty options. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com. Nevertheless, we truly appreciate your feedback and we will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                            6 found this review helpful
                            Rating provided by a verified purchaser...
                            Rating provided by a verified purchaser
                            by
                            • Verified Purchase
                            Really looks great, lots of storage and easy to install.
                            Really looks great, lots of storage and easy to install.
                            by
                            • Verified Purchase
                            • Recommended
                            Westcourt 48” vanity
                            The vanity arrived in perfect condition. It was very easy to install. The doors needed a minor adjustment to close properly. There are no flaws in the paint. It is a beautiful unit. I would purchase this one again!
                            by
                              • Recommended
                              Broken Hinge
                              Had this vanity for less than 3 months and both cheap plastic hinges broke.
                              by
                              Response from Woodcrafters Home Products TeamApr 19, 2021
                              Hello CRogers, Thank you for your review for our 30 in. W Westcourt Vanity in White. We are very sorry to learn you are experiencing concerns with your hardware. We best suggest reaching out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                              • DIY
                              4 found this review helpful
                              I really love these cabinets.....
                              I really love these cabinets.....
                              by
                              • Verified Purchase
                              • Recommended
                              easy pleasy lemon squieez
                              Totally enjoying this vanity! Installed easily by only me from unboxing, pulling thru home on its bottol cardboard and butting to wall. Needed no fasteners due to square on build. Just shimmed up quarter inch to level ,caulked and went on. Easy
                              by
                                • Recommended
                                1 found this review helpful
                                This is a gorgeous vanity. I ordered the chocolate color and was not disappointed. It's hard to t...
                                This is a gorgeous vanity. I ordered the chocolate color and was not disappointed. It's hard to tell online what the color will look like, but it's definitely a dark brown color that has a hint of red mahogany in it. It's not an easy color to match. Which was really annoying because I wanted a matching wall cabinet. I mixed 4 stain colors and used an unfinished cabinet, and it's close. It's not an espresso color. I was worried about quality after seeing some negative reviews, but my vanity looks great. It's stained and not painted and it looks like a flawless finish. There are no spots missing stain. It's a satin finish. The drawer and cabinet fronts are not perfectly aligned, but they can be adjusted and it also doesn't really bother me. Please note that these drawers are small,and larger items like a blow dryer might not fit. I found an angle to get mine to fit, but there's not much height available. There is a "toe kick" under the vanity further back. It is open in the front, but it is enclosed a few inches back. Overall, I am really happy with my choice.
                                by
                                  • Recommended
                                  It’s beautiful and has a lot of storage, very pleased with it.
                                  It’s beautiful and has a lot of storage, very pleased with it.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  1 found this review helpful
                                  Good Looking but falling apart, installed in November
                                  Very good looking vanity but the bottom hinge on the door is already broken. There is another review here with the exact same issue. I will now need to go through customer support to see how I can fix this. Hopefully they will be helpful. I will follow up.
                                  by
                                  Response from Woodcrafters Home Products TeamJan 18, 2021
                                  Hello JBS, Thank you for your review of the 30 in. W Westcourt Vanity in Sterlng Gray. We are genuinely sorry to learn you are experiencing concerns with your hardware. We best suggest reaching out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                                    2 found this review helpful
                                    Bad paint job
                                    Vanity's door paint is unfinished. No varnish was applied on certain areas making the paint look patchy.
                                    by
                                    Response from Woodcrafters Home Products TeamDec 17, 2020
                                    Hello LGB15, Thank you for your review of the Westcourt 36 in. W Vanity in Chocolate. We are very sorry to learn and see that you have had an unfavorable experience with the finish of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                                      1 found this review helpful
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