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Showing 1-30 of 481 reviews
This is a very nice vanity. I love the blue color and the finish.
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  • Verified Purchase
Some of the drawers don’t close correctly, you have to push them in.
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  • Verified Purchase
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  • Verified Purchase
the toe kick was broken and the bottom rail was partially attacked due to broken attachment. some drawers were out of square. the drawers on the left did not set properly, the drawer slide on the right side was installed 1/8 inch different than the left. you can not move the drawer front up down right or left to fix problem. I had to realign the slides. I would have sent it back, but my contractor had a window on time to work on my bathroom. I would not had time to return and get new vanity, plus I was afraid the next would be just as bad. I was going to build my own but didn't think I had time. I will not buy another vanity from Home Depot
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Response from Hampton Bay Products TeamApr 15, 2024
Thank you for taking the time to review the Home Decorators Collection and for notifying us about your concerns. We are sorry to hear about your disappointing experience. Your concerns have been forwarded to our Quality and Shipping Department so better improvements can be made to our shipping procedures to help prevent this from happening in the future. If you need any additional assistance, please do not hesitate to contact Customer Service directly at customercareWC@masterbrand.com. Thank you for the valuable feedback. WoodCrafters
  • Verified Purchase
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  • Verified Purchase
We like the vanity, but, it, as well as other purchases we have made through Home Depot, arrived damaged. Three of the four drawers had damage to the veneer. We had to glue the veneer back on and we are hoping to be able to touch up the corners with paint the same color. We are hoping we can find the correct color. We are under time restraints now and have no choice but to use the vanity. My concern lies with the damages we have encountered having things shipped to our home. Four boxes of flooring out of 11 had to be returned. Fortunately, we had ordered enough to get our floor finished. Our stainless steel sink that got delivered to our home has a big dent in it. We will go to our local store today to explain that. We are really tight with timing so we will have to order another one to be delivered here also. It is quicker to have a home delivery than to the store. But it seems that if we have things delivered here, we deal with damages. I would suggest a better choice of delivery companies.
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  • Verified Purchase
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  • Verified Purchase
I didn’t expect that the middle section of the cabinet would have no back. I added a back. It should be built with one in the first place.
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  • Verified Purchase
Was damaged when opened package
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Response from Hampton Bay Products TeamMar 15, 2024
Thank you for taking the time to review the Westcourt Bath Vanity cabinet and for notifying us about the damage to your cabinetry. We are sorry to hear about your disappointing experience. Your concerns have been forwarded to our Quality and Shipping Department so better improvements can be made to our shipping procedures to help prevent this from happening in the future. If you need any additional assistance, please do not hesitate to contact Customer Service directly at CustomerCareWC@masterbrand.com. Thank you for the valuable feedback. WoodCrafters
  • Verified Purchase
Unit seems of low quality, doors and drawers don't align properly and difficult to close. Could not adjust door to close properly without rubbing. Very disappointed in qualit vs other brands like Fabuwood cabinets I recently purchased.
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Response from Hampton Bay Products TeamMar 11, 2024
Thank you for taking the time to provide your candid feedback regarding your Westcourt Bath Vanity cabinets. We take product quality very seriously and strive for continuous improvement. We apologize for any inconvenience you may have experienced. If you need any additional assistance, please contact Customer Service directly at CustomerCareWC@masterbrand.com. Thank you. WoodCrafters
  • Verified Purchase
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  • Verified Purchase
The quality was a disappointment, once we opened the damaged box the cabinet was also damaged. trying to return an item that is damaged was a difficult waste of time. Gale in customer service was trying to help me, but ran into a problem. Gale is the BEST at the Cedar Hill location.
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Response from Hampton Bay Products TeamMar 7, 2024
Thank you for taking the time to review your Home Decorators Vanity cabinet and for notifying us about the damage to your cabinetry. While we are pleased to hear that you are receiving assistance from your local Home Depot to resolve any issues, we are sorry to hear about your disappointing experience. Your concerns have been forwarded to our Quality and Shipping Department so better improvements can be made to our shipping procedures to help prevent this from happening in the future. We encourage you to continue working with your Home Depot but should you need any additional warranty assistance, please do not hesitate to contact Customer Service directly at CustomerCareWC@masterbrand.com. Thank you for the valuable feedback. WoodCrafters
  • Verified Purchase
nice cabinet. I'm just to picky
drawer alignment wasn't great not level from drawer too drawer. so I spent about 2 hrs or more adjusting them. also got to the end of fixing the drawers and putting the handles on and I'm short 1 handle.
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    • Recommended
    Cheap material.
    Save your money and buy a nicer custom piece. The door slides are the only nice thing about this. Cabinet came in with missing hardware. Doors and drawers do not line up. Definitely not worth the money.
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    Response from Hampton Bay Products TeamFeb 26, 2024
    Hi Kristen, Thank you for providing your feedback regarding the Westcourt Vanity cabinet. The door and drawers fronts are able to be adjusted to ensure they line up. There is a document on this product under "Specifications" and then "Installation Instructions" that can be used. We apologize for the missing hardware. Please reach out to us at CustomercareWC@masterbrand.com so we are able to get these out to you. Best regards. WoodCrafters
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      • Verified Purchase
      This vanity was picked for its ability in organization. It is well made.
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      • Verified Purchase
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      • Verified Purchase
      Sleek and useful. Exactly what was described online. Just pay attention to where your sink pipes are in relation to the drawers. We had to cut part of the inside cabinet in order to access the pipes which were situated at the center of the cabinet.
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      • Verified Purchase
      Terrible Drawers
      These drawers are awful. The door soft closes, but the drawers do not and they stick when opening and closing. Overall, pretty bad and expensive for what you get. If this was cheaper I’d overlook it and just replace the parts, but it’s $500+ so I’m reviewing. Unfortunately, it was installed (by a professional) and so a return isn’t an option and flooring is done. I was excited it had four drawers… but they really are tiny and it can’t fit a blow dryer (heads up).
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      Response from Hampton Bay Products TeamFeb 19, 2024
      Thank you for providing your feedback regarding your Home Decorators Cabinet order. We apologize for the frustration that you experienced with your situation. We take these matters very seriously and would appreciate if you could email our Customer Service Team at CustomerCareWC@masterbrand.com with more information so we can further assist you. We look forward to your reply. Thank you. WoodCrafters
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        This vanity made a nice change in our bathroom
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        • Verified Purchase
        hinge bracket broke
        Shortly, after installing the hinge bracket, spacer broke. Cannot find a replacement.
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        Response from Hampton Bay Products TeamJan 11, 2024
        Hello bobkey, Thank you for your feedback and review. So that we may have a better understanding of what you are looking for, please reach out to our Customer Service team directly so that we may personally assist you. You may reach out to our Customer Service by calling 1-800-235-7747 (Mon-Sat / 8 AM CST - 5 PM CST) or by e-mailing them at customerservice@masterbrand.com. WoodCrafters
          • Recommended
          Horrible.. opened box and vanity was chipped in several places. Drawers were broken and chopped as well. Doors hung uneven also. Would never ever buy this product again.
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          Response from Hampton Bay Products TeamDec 29, 2023
          Hello ALABA,

          Thank you for your review. We are very sorry to learn that you had such a negative experience with the overall quality of the cabinetry. Please know that we value your feedback and look forward to using your review as a guide towards improving our products and customer experience.

          Best Regards,
          Customer Care WoodCrafters
          • Verified Purchase
          I was very dubious about ordering this vanity as I worried about the paint finish. It was not an issue as It was extremely well packed and protected. It is very well finished and a beautiful shade of blue. We knew we would have to do some major surgery on the vanity due to our floor access for the supply lines and the drain pipe coming in from the LH side wall but It is a solid and heavy piece of furniture and held up well. Only issue is that none of the drawers close all the way without a firm push for the final half inch but not a big problem. Drawers are deep enough to hold mega toilet rolls and boxes of tissues. Lots of room in the cupboard also. Love it!
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          • Verified Purchase
          Plastic Door Hinge brackets broke
          Like the title says. Both upper and lower plastic hinge brackets broke after about 6 months of use. In what world does mounting a swinging cantilevered door into extended plastic brackets makes sense? Exceedingly Subpar design……..Way to pick a quality supplier Home Depot!
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          Response from Hampton Bay Products TeamDec 4, 2023
          Hello Mike, Thank you for your feedback and review. We are very sorry to learn that you were not satisfied with the construction and design of the Westcourt vanity. We appreciate your feedback and will be sure to share the information with our quality leaders as we are actively working towards bettering our products and processes. Best Regards WoodCrafters
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            • Verified Purchase
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            • Verified Purchase
            The fit and finish were not good. We had to pay our contractor for several hours of work to adjust the drawer slides so they close properly and evenly and shim out the top face board to align properly with the drawers.
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            Response from Hampton Bay Products TeamNov 13, 2023
            Hello Lee, Thank you for your feedback and review. We are very sorry to learn that you were not satisfied with the construction and design of the Westcourt vanity. We appreciate your feedback and will be sure to share the information with our quality leaders as we are actively working towards bettering our products and processes. Best Regards WoodCrafters
            • Verified Purchase
            Showing 1-30 of 481 reviews

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