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Customer Reviews for Home Decorators Collection Westcourt 48 in. W x 22 in. D x 34 in. H Bath Vanity Cabinet without Top in White

Internet #305415729

Model #WT48-WH

Store SKU #1003213166

  • Fully assembled bathroom vanity, ready to install
  • 8 full-extension drawers provide ample storage space
  • Fits a 49 in. W x 22 in. D vanity top; not included

Customer Reviews

  • 3.7
    out of 482 reviews
  • 57% recommend this product
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Showing 1-30 of 482 reviews
The fit and finish were not good. We had to pay our contractor for several hours of work to adjust the drawer slides so they close properly and evenly and shim out the top face board to align properly with the drawers.
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Response from Hampton Bay Products TeamNov 13, 2023
Hello Lee, Thank you for your feedback and review. We are very sorry to learn that you were not satisfied with the construction and design of the Westcourt vanity. We appreciate your feedback and will be sure to share the information with our quality leaders as we are actively working towards bettering our products and processes. Best Regards WoodCrafters
  • Verified Purchase
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  • Verified Purchase
Never could have guessed the drawers would be so hard to open and close.
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Response from Hampton Bay Products TeamNov 1, 2023
Hello McD, Thank you for your feedback and review. We are very sorry to learn that you were not satisfied with the construction of the Westcourt vanity. We appreciate your feedback and will be sure to share the information with our quality leaders as we are actively working towards bettering our products and processes. Best Regards WoodCrafters
  • Verified Purchase
Loved the color and the design however, the quality was not what I would have expected for the price. The drawers were crooked and could not be adjusted. We retuned the product.
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  • Verified Purchase
Nice looking substantial piece of furniture!
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  • Verified Purchase
Cabinets are perfect! Thanks.
by
  • Verified Purchase
Junk
Very poor quality! Don’t buy this. We did a bathroom remodel 2 years ago abs have to rip this out and replace. It’s made of some sort of particle board that has split and swelled with humidity. Fan is always in for showers so high humidity is not an issue. This is junk!
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Response from Hampton Bay Products TeamSep 13, 2023
Hello Jodi, Thank you for your review and feedback. We are very sorry to learn that you were not satisfied with the construction and design of the Westcourt vanity. We appreciate your feedback and will be sure to share the information with our quality leaders as we are actively working towards bettering our products. Best Regards WoodCrafters
    by
    • Verified Purchase
    by
    • Verified Purchase
    Returning - cheap product
    Installed the vanity with sink only to see that the front is bowed. The front panel above the doors bends inwards and is super noticeable once the drawers and doors are attached. The paint is also chipping along the seams on the sides. We have a smaller Hampton bay in a guest bathroom that gets a lot of use and have had no issues with chipping or bowing. It’s a shame because it does look nice with black hardware.
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    Response from Hampton Bay Products TeamAug 22, 2023
    Hello JGSt, Thank you for your review. We are so sorry to learn that you received a vanity with quality, construction concerns, and finish issues, and we extend our sincere apology for your negative experience. Please rest assured we stand behind our products for manufacturer defects. Although we do understand your decision to return the vanity cabinet, and if you took pictures of the item prior to your return, and are able to do so, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
      I love the way the drawers slide in & out so smoothly. They are also sizable, allowing for quite a bit of storage. There is ample space behind the door for a trash can & other items like a toilet bowl cleaning brush & a hairdryer.
      by
      • Verified Purchase
      It's particle board not real wood...you can't buy a real...
      It's particle board not real wood...you can't buy a real wood item anywhere unless you have it made...unreal...looks of it is very nice
      by
      • Verified Purchase
      over priced, cheap quality, Others have better offers with...
      over priced, cheap quality, Others have better offers with vanity and sink for about same price.
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      Response from Hampton Bay Products TeamJun 20, 2023
      Hello Valued HomeDepotCustomer, Thank you for your review. We are so sorry to read that you were not pleased with the quality of the Westcourt vanity. We can confirm that we do not assign the retail costs to our products. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
      • Verified Purchase
      I purchased a 48 inch vanity when I opened the...
      I purchased a 48 inch vanity when I opened the box a 36’ vanity was inside. I was not very happy, I called the Home Depot where I purchased it was told they would switch it out for the correct size. Nobody has ever experienced this before. Jenny at the return’s department was wonderful as was the manager Josh.
      by
      • Verified Purchase
      Heavy and solid but the drawers and doors are next...
      Heavy and solid but the drawers and doors are next to impossible to allign. The double doors have nearly a quarter inch gap between and even though there is a video showing how to adjust they just can’t be fixed. Would not recommend to others but we’re stuck with the sloppy appearance.
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      • Verified Purchase
      by
      • Verified Purchase
      Drawer faces were misaligned.
      Each drawer face was misaligned. I had to take each one off (some of them had extra unnecessary holes) and reattach them correctly. It was necessary to fix the drawer glides also. I paid too much money for this vanity to have had to fix it. I felt the company did not quality check its products properly. I usually have a good experience with Home Depot. Not this time.
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      Response from Hampton Bay Products TeamApr 18, 2023
      Hello Disappointed64, Thank you for your review. Although we understand that you were able to rectify the situation, we are so sorry to read that you received a vanity with drawer face alignment concerns. We do want to reassure you that we are very dedicated to customer satisfaction and quality. Although we understand you have chosen to keep the unit, we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
        Been waiting for this for 10 years!
        Very nice looking cabinet, only wish we had the option to change out the hardware. I feel like I'm getting ready in a hotel room every morning!
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        • Verified Purchase
        by
        • Verified Purchase
        When I opened the packaging I realized one of the...
        When I opened the packaging I realized one of the upright trim pieces had fallen. It was supposed to have been stapled in but there was a knot there so they didn’t staple it and just left it! I had to glue it place.
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        Response from Hampton Bay Products TeamApr 11, 2023
        Hello Jack, Thank you for your review. We are so sorry to read about your unfavorable experience with the vanity. Although we appreciate that you were able to rectify the situation on your own, and if you are willing, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
        • Verified Purchase
        Nearly the entire piece was made of MDF, with only...
        Nearly the entire piece was made of MDF, with only the drawer fronts and the face frame made of wood pieces. Pre-drilling the handles resulted in the upper drawers breaking through the MDF edging. Only received one drawer pull. But this was one of very few vanities I could fit into a 48” alcove.
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        Response from Hampton Bay Products TeamApr 3, 2023
        Hello DidItMyself, Thank you for your review. We are sorry to read that you are not pleased with the quality of the material. We are also sorry to read that you were missing hardware for the cabinet. We do want to reassure you that we are very dedicated to customer satisfaction and quality. Therefore, we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
        • Verified Purchase
        1 found this review helpful
        by
        • Verified Purchase
        paint is chipping and plastic hinge broke
        Terrible quality.The lower plastic hinge on the door cracked and the paint is chipping. do not buy this garbage
        by
        Response from Hampton Bay Products TeamMar 28, 2023
        Hello Frank, Thank you for your review of the Westcourt 36 in W Bath Vanity in White. We are so sorry to read that you have had an unfavorable experience with the finish on the unit, and we are also sorry to read that you are experiencing concerns with the hardware. Please rest assured we stand behind our Warranty, and our products. We would like to request that you reach out to our Customer Care team so that we may review your situation, along with passing along information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
          by
          • Verified Purchase
          The drawers do not slide in smoothly, you have to...
          The drawers do not slide in smoothly, you have to push with some resistance, makes the unit feel "cheap".
          by
          Response from Hampton Bay Products TeamFeb 6, 2023
          Hello SERGIO, Thank you for your review. We are so sorry to read that you are experiencing issues with your drawers. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
          • Verified Purchase
          1 found this review helpful
          Very good quality Plenty of space and drawers...
          Very good quality Plenty of space and drawers
          by
          • Verified Purchase
          The picture is not how the product is. The drawers...
          The picture is not how the product is. The drawers were on the opposite side that the picture shows. It couldn’t work with my sink.
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          Response from Hampton Bay Products TeamJan 30, 2023
          Hello CARRIE, Thank you for your review. We are so sorry to read about your unfavorable experience, and apologize for the confusion with the images. We can confirm that the Westcourt series is not available with drawers on the left hand side. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
          • Verified Purchase
          Good Quality
          Good quality, only issue was slow close drawers dto not close on their own.
          by
          • Verified Purchase
          • Recommended
          ordered 3 times all three times was sent with miss...
          ordered 3 times all three times was sent with miss aligned doors and drawers.
          by
          Response from Hampton Bay Products TeamJan 23, 2023
          Hello Valued HomeDepotCustomer, Thank you for your review. We are so sorry to read that you received a vanity with alignment issues on the doors and drawers. We are happy to confirm that the possible reason for the misalignment is because the screws that hold the hinges are left loose purposely in order to ensure the doors/drawers don’t get there damaged. The cabinets are set in slightly, and not tightly, in order to leave room for movement due to shifting while in transit. This is why we include alignment instructions on the installation guide on Step #7 for the doors, and Step #8 for the drawer face fronts. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
          • Verified Purchase
          Quality
          One of the drawers off alignment. Not closing smoothly. Over all product quality is ok.
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          • Verified Purchase
          Showing 1-30 of 482 reviews

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