Customer Reviews for Home Decorators Collection Westcourt 61 in. W x 22 in. D Bath Vanity in Chocolate with Stone Effect Vanity Top in Dune with White Sink

Hello CHRISTINA, Thank you for your review of the Westcourt 49 in. W Vanity in White with Stone Effects Vanity Top in Pulsar. Although our Stone Effects collection is made to model after natural stone, a variation in color, hue, and patten is normal, we are very sorry to read that you were not satisfied with the final finish of the vanity top. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello MATT, Thankyou for your review of the 37 in. W Westcourt Vanity in White with Stone Effects Vanity Top in Pulsar. Although we can confirm that our Stone Effects collection is made to model after natural stone, and a variation in color and hue is normal, we are very sorry to learn that you were not satisfied with the final look and appearance of the finish, and thus, understand your decision to return the unit. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello JIM, Thank you for your review of the Westcourt 61 in. W Vanity in White with Stone Effects Vanity Top in Winter Mist. Although we do not assign the costs for our products, we are very sorry to read that you had a negative experience with the alignment, and overall quality of the unit. If you have not already received assistance, we would like to request that you reach out to our Customer Care team so that we may review your situation and explore your Limited Lifetime Warranty options, along with forwarding the information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello MARTHA, Thank you kindly for your review. Although we are pleased to learn that you have received assistance with a replacement hardware order, we are very sorry to learn that your unit did not include the complete hardware kit. If you are interested in an ETA for your order, we best suggest reaching out to our Customer Service team via 1-800-235-7747 or customerservice@woodcrafters-tx.com. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.