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Customer Reviews for KOHLER Archer Drop-In Vitreous China Bathroom Sink in White with Overflow Drain

Internet #202493976

Model #K-R2356-8-0

Store SKU #928299

  • 8 in. Widespread Bathroom Faucet Holes
  • Compatible with standard 8 in. widespread faucets
  • Bathroom sink overflow holes

Customer Reviews

  • 4.6
    out of 661 reviews
  • 94% recommend this product
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Showing 1-30 of 661 reviews
Bowed sink and rust around drain
We purchased this sink in Dec 2020 and the installer had to rout away a portion of the countertop to make the sink sit flat, a manufacturing defects verified by placing a level on the countertop. Also, the sink drain has developed rust stains around the outside of it and you cannot remove the stopper to clean the drain itself without disassembling the flimsy connecting parts under the sink. This sink does not match the quality of our other Kohler products.
by
Response from Kohler Product ExpertAug 20, 2024
Kohlercustomer, my name is Jessica with Kohler Customer Service. I am sorry to hear your Archer sink was warped when purchased and of the rust you are experiencing around the drain. Rust around the rain typically is caused by deterioration of the sealant/caulk or improper installation. In this situation, the deteriorated sealant/caulk develops cracks and gaps. Water seeps underneath the caulk, oxidizes, and forms a rust line along the opening of the drain. The following are instructions on how to remove the rust: 1. Remove the drain flange 2. Thoroughly clean the affected area with Super Iron Out Rust Remover. 3. To reinstall the drain flange or ferrule, completely seal the drain flange or overflow ferrule with plumbers putty or 100% silicone sealant. 4. Wait 24 hours before using. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to helping you soon. - Jessica P. Kohler Customer Service.
    smashed upon arrival
    Like others have stated having one of shipped is dicey mine arrived smashed, the sink is casually just thrown into a cardboard box with no padding whatsoever.This is going back and the next one I'll be picking up instore.
    by
    Response from Kohler Product ExpertMay 29, 2024
    Hello NWMAGA, my name is Paige with Kohler Co. I am sorry to hear about the experience you have had with your Archer sink arriving damaged, and that this has affected your satisfaction with your Kohler product. We apologize for any inconvenience this has caused you. If we can be of any assistance regarding your product, please email our team at KohlerCustServ@kohler.com. Kindly, Paige S., Kohler Customer Service
      Arrived Broken
      Purchase arrived broken, which isn't really a Home Depot problem. However, I can't understand why box had no foam/packaging/bubble wrap to guard against breakage. Also, why wouldn't the box have a fragile symbol to keep someone from dropping it. Called the Home Depot 800 number and was told that there weren't any replacement sinks in stock. Website it says there are 28. A friend told me I should just order 2 and plan to return one since arriving broken seems to be a common review comment.
      by
      Response from Kohler Product ExpertMay 17, 2024
      Hi Patrick, this is Sarah with Kohler Co. I am very sorry to hear your Archer bathroom sink arrived broken. This is nothing you should expect when you select the quality of Kohler. We recommend contacting your place of purchase and setting up an exchange within their return guidelines. We apologize for any inconvenience this may cause. You can reach us by emailing KohlerCustServ@kohler.com for additional assistance. Kindly, Sarah S., Kohler Customer Service
        • Recommended
        arrived broken
        Sink arrived broken. No packing material in the box around the sink
        by
        Response from Kohler Product ExpertApr 8, 2024
        Hi Rick, this is Sarah with Kohler Co. I am very sorry to hear your Archer sink arrived damaged, and for the inconvenience this has caused. We recommend contacting your point of purchase directly to inform them and to set up an exchange. Should you need additional assistance, please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
          • Recommended
          Great replacement sink
          We were remodeling our cabin master bath and I'm so glad we picked this sink- great quality, design and cost. We had an old pink sink that this one replaced and the dimensions listed online were spot on to make sure this new one would work.
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            • Recommended
            1 found this review helpful
            great sink
            Used to replace rusted 1970s tile-in sink in our bathroom. This was the only sink with a large enough footprint to fit the opening left by the old sink. Will buy again for second bathroom.
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              • Recommended
              ...
              by
              • Verified Purchase
              Beautiful upgrade
              I could see what 1 reviewer was talking about how it was slightly uneven. However when our contractor applied caulking the minor imperfection was not detectable. If it is that bothersome, then I would not recommend the sink. In our case, we think it is a beautiful upgrade.
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                • Recommended
                2 found this review helpful
                Warped front edge is common with this sink.
                I didnt realize how common this problem was until mine was checked just before installation. I bought this sink for two reasons, the color matches our Kohler toilet and the size fit the opening left by the old (pink) sink. This was the only sink in this price range that was big enough. The installer pointed out that the front edge was warped in the manufacturing process and the counter top had to be routed out to allow the sink to fit flush with a minimum of silicone around the edges. Kohler used to be known for quality but a simple straight edge check would prevent a host of problems at the time of installation. Once the old sink is out and the plumbing is disconnected and you find you have a defective sink, your options are limited to the skills of your installer to make it right. I would like a $50 refund for the extra time my installer had to spend to cut out the countertop to make this fit. He also had to modify the mechanism for closing the sink stopper to make that work.
                by
                  • Recommended
                  6 found this review helpful
                  Special thanks to Alex at galaxsaw that installed it. We installed 3 sinks and they look amazing
                  Special thanks to Alex at galaxsaw that installed it. We installed 3 sinks and they look amazing
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                    • Recommended
                    1 found this review helpful
                    Beautiful sink nice farmhouse feel. Easy install. Love it!...
                    Beautiful sink nice farmhouse feel. Easy install. Love it!
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                    • Verified Purchase
                    2 found this review helpful
                    It is easy to install, it's sturdy and beautiful.
                    It is easy to install, it's sturdy and beautiful.
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                    • Verified Purchase
                    • Recommended
                    Very nice glossy finish well made
                    Very nice glossy finish well made
                    by
                    • Verified Purchase
                    • Recommended
                    These Kohler sinks are high quality and very modern. ...
                    These Kohler sinks are high quality and very modern. They make a bathroom look really sharp.
                    by
                    • Verified Purchase
                    Beautiful elegant sink! If you need a drop-in sink, this is the way to go!
                    Beautiful elegant sink! If you need a drop-in sink, this is the way to go!
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                      • Recommended
                      Love these sinks, great finish, excellent depth and width. Great looking. replaced 19" drop in, ...
                      Love these sinks, great finish, excellent depth and width. Great looking. replaced 19" drop in, oval enameled steel sinks, and it does require cutting out the counter w/included pattern to fit. The drain alignment will likely be different so don't forget an S-trap drain kit.
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                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Love this sink- the wide rim allows for soap, toothbrush...
                      Love this sink- the wide rim allows for soap, toothbrush or other items that a wet to sit nicely without getting on counter/vanity. Unfortunately, the sink cracked and we are trying to contact Kohler/Home Depot to get that remedied. I’ll update my rating once we hear something.
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                      • Verified Purchase
                      2 found this review helpful
                      This is a nice sink looks great but would not set flat it would rock when set it in and had brand...
                      This is a nice sink looks great but would not set flat it would rock when set it in and had brand new onyx top almost returned it I just live to far away
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                      • Verified Purchase
                      • Recommended
                      2 found this review helpful
                      Sits beautifully on counter! . Use caulking glue to install . Great finish!
                      Sits beautifully on counter! . Use caulking glue to install . Great finish!
                      by
                      • Verified Purchase
                      • Recommended
                      Great sink and was overall happy with the quality and...
                      Great sink and was overall happy with the quality and the final installed product. Installing this sink was a challenge because the old sink that I removed was smaller so had to cut the countertop. Also the distance from the drain plunger to the pivot ball rod is longer than normal.
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                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
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                      • Verified Purchase
                      2 found this review helpful
                      Beautiful sink and a good size. It has nice curves to give it a modern stylish look.
                      Beautiful sink and a good size. It has nice curves to give it a modern stylish look.
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                      • Verified Purchase
                      • Recommended
                      This same cause a good purchase it looks very nice and its application and would definitely buy i...
                      This same cause a good purchase it looks very nice and its application and would definitely buy it again
                      by
                      • Verified Purchase
                      • Recommended
                      Lovely. It looks very current. ...
                      Lovely. It looks very current.
                      by
                      • Verified Purchase
                      easy install great product
                      easy install great product
                      by
                      • Verified Purchase
                      • Recommended
                      Looks amazing and elegant. Deep and large enough to contain my kids messes
                      Looks amazing and elegant. Deep and large enough to contain my kids messes
                      by
                      • Verified Purchase
                      • Recommended
                      A big sink that fit the cut out for the old sink. Smooth finish. Good looks.
                      A big sink that fit the cut out for the old sink. Smooth finish. Good looks.
                      by
                      • DIY
                      • Verified Purchase
                      • Recommended
                      Beautiful color. Great depth as our previous oval sink constantly splashed outside the basin. Ea...
                      Beautiful color. Great depth as our previous oval sink constantly splashed outside the basin. Easy and straight forward to install. Matched with a single hole Kohler oil rubbed bronze modern faucet, it looks stunning on our granite tile counter.
                      by
                      • Verified Purchase
                      • Recommended
                      Hard cut out/ large cut out required ... but great quality and the best depth and width available...
                      Hard cut out/ large cut out required ... but great quality and the best depth and width available let for bath sink. CantC beatbthe price at $100 ... Used several or these sinks on different residential remodels and they always look andafunction great! My customers love them usually and have commented on the more elegant upscale feel and look of sink. Usually install over quartz countertops with no problems(both 2cm and 3cm thick quartz).
                      by
                      • Verified Purchase
                      • Recommended
                      We did not realize how big this sink is till it came in, they did not have one in the store, it i...
                      We did not realize how big this sink is till it came in, they did not have one in the store, it is HUGE. we were able to get it in the vanity of the bathrooms and it looks good. It was easy to install and is well made.
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 661 reviews

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                      Shape

                      Rectangular

                      Rectangular

                      Rectangular

                      Rectangular

                      Faucet Hole Spacing (in.)

                      8 in. Widespread

                      8 in. Widespread

                      No Spacing - Single Hole

                      No Spacing - Single Hole

                      Material

                      Vitreous China

                      Vitreous China

                      Vitreous China

                      Vitreous China