I find the cheap plastic parts used to attach the seat less than ideal for keeping the seat on properly. They are fine for easy removal. They come off even when you don't want them to sometimes. The actual seat is okay, not great. It feels cheap. I replaced it after two weeks and I would not buy again.
by
Response from Kohler Product ExpertSep 26, 2023
Janet, my name is Jessica with Kohler Customer Service. I am sorry to hear you were not satisfied with your Brevia toilet seat. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. If we may further assist in any way, please contact our Customer Service team at KohlerCustServ@kohler.com. We are here to help. - Jessica P. Kohler Customer Service.
Sep 6, 2023
Nice seat but the wrong one
by
Response from Kohler Product ExpertOct 30, 2023
Deborah, this is Sarah with Kohler Co. I am sorry to hear the wrong toilet seat was ordered or delivered. We would love to connect with you directly to learn more about your unique experience and help you to find the proper replacement seat. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
Verified Purchase
Sep 6, 2023
Fast shipping, fit perfectly. So much better than what I had on this toilet
by
Verified Purchase
Aug 23, 2023
by
Verified Purchase
Aug 2, 2023
Easy to install. Easy cleaning, however wish the top lid had rubber noise reduction stoppers similar to lower lid. Realize this is a plastic construction wish it had a bit more structural weight.
by
Verified Purchase
Jul 26, 2023
very cheap plastic...........should not be named KOHLER!.........BUT I GUESS YOU GET WHAT YOU PAY FOR!
by
Response from Kohler Product ExpertJul 26, 2023
ANTHONY, my name is Jessica with Kohler Customer Service. I am sorry to hear about your concerns with the material used on our Kohler Brevia toilet seat. This toilet seat has many positive features including: Grip Tight bumpers which add stability and prevents shifting, Quick Release hinges which allow the seat to be unlatched from the toilet for easy removal and convenience cleaning and Quick Attach hardware for a fast and secure installation. While the toilet seat is made of plastic, you should have no concerns in its performance. All Kohler products are manufactured to the same high quality of standards. If a wooden toilet seat is more suitable for you, here is a list of our current options:https://bit.ly/3YaQixj. If you have any questions or need further assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. We are happy to help. - Jessica P. Kohler Customer Service.
Verified Purchase
Jul 20, 2023
by
Verified Purchase
Jul 19, 2023
Perfect color and size
by
Verified Purchase
Jul 16, 2023
Not Good
Poor quality and unexpected from Kohler. Plastic crummy.
by
Response from 3CJul 17, 2023
Hello NFJ, this is Lisa with Kohler Co. I am sorry to hear of your disappointment with your toilet seat. This is certainly not something you should anticipate when purchasing a new product. We would like to direct connect with you to further discuss your model. Please feel free to contact us at KohlerCustServ@Kohler.com. We are glad to help! Sincerely, Lisa A., Kohler Customer Service.
Verified Purchase
Customer review from kohler.com
Jul 6, 2023
The toilet seat went in very easily and is very comfortable. Easy to clean.
by
Verified Purchase
Jul 1, 2023
by
Verified Purchase
Jun 8, 2023
A good seat when needed
A good product for the price
by
Verified Purchase
Recommended
May 18, 2023
Fantastic toilet seat.
This seat is fantastic. Very sturdy, and easily cleaned.
by
Verified Purchase
Recommended
Mar 29, 2023
Kohler should be embarrassed to put its name on such...
Kohler should be embarrassed to put its name on such a piece of cheap flimsy plastic. Item was also defective with red stain and sharp piece of plastic in the back. Total disappointment.
by
Response from Kohler Product ExpertMar 30, 2023
Hello Mimi, my name is Kassi with Kohler Co. I am sorry for the issues you encountered with your Brevia toilet seat. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find a resolution for you. We look forward to hearing from you soon! -Kassi D., Kohler Customer Service
Verified Purchase
Mar 15, 2023
Very easy to install! It's not like the...
Very easy to install! It's not like the original toilet lid that broke on my Kohler Toilet, but its built more durable. The hinges come with metal screws. The old hinges were all plastic and were tabs instead of a full cross beam hinge..
by
Verified Purchase
Mar 1, 2023
Kohler Toilet Seats
I have 3 different color toilets in my house that are 23 years old. I ordered and almond a white and a biscuit toilet seat and not one of them matched any one of the 3 colors I have today.
by
Response from CSMar 4, 2023
Hi Bill W., this is Sarah with Kohler Co. I am sorry to hear these toilet seat colors did not match your existing toilet. We did offer some other shades of off white at that time. For additional assistance with your selection, please call our Customer Service team at 1-800-4KOHLER (M-F; 8am-5pm CST). We are happy to help. -Sarah S. Kohler Customer Service
Verified Purchase
Customer review from kohler.com
Feb 22, 2023
Kohler Brevia lid
The lid is less rigid than expected and flexes when sat upon. Other Kohler seats e.g. Cachet model have a more solid feel. Concerned that over time the Brevia lid could fail or crack, time will tell.
by
Verified Purchase
Feb 8, 2023
Eas;y to install, no problems...
Eas;y to install, no problems
by
Verified Purchase
Feb 8, 2023
by
Verified Purchase
Feb 8, 2023
The bolts are metal and are so much smaller than...
The bolts are metal and are so much smaller than the holes in the toilet. The nuts are plastic and are hard to tighten/secure. The nut also strips very easily. Kohler was very nice to replace the nut. The seat is good just wish the bolt and nut would be updated.
by
Verified Purchase
Jan 26, 2023
Almond round toilet seat
I replaced a wood seat that would absorb urine into the material and cleaning supplies would eat away at it. This was an EXCELLENT replacement. Easy installation and seems to work well.
by
Verified Purchase
Jan 10, 2023
by
Verified Purchase
Jan 4, 2023
by
Verified Purchase
Dec 21, 2022
Both screws stripped ruining the holder on seat. Home Depot...
Both screws stripped ruining the holder on seat. Home Depot did not have what was needed.
by
Response from Kohler Product ExpertDec 21, 2022
Laro, my name is Jessica with Kohler Customer Service. I am sorry to hear the hardware from your Brevia seat has stripped. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to connect with yo to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
Verified Purchase
Dec 14, 2022
by
Verified Purchase
Dec 7, 2022
Color matches exactly. It’s a little flimsy but does...
Color matches exactly. It’s a little flimsy but does the job
by
Verified Purchase
Dec 7, 2022
Would not stay fastened....
Would not stay fastened.
by
Response from Kohler Product ExpertDec 7, 2022
Hello Linda, my name is Meli with Kohler Co. I am sorry to hear the hardware on your Brevia toilet seat is not staying tight. The installation of this toilet seat’s Quick Install hardware must be followed carefully to ensure it is properly tightened. The installation instructions can be found by following this link: https://bit.ly/3K1Z1dy The cone shaped nut should be pushed up into the mounting hole in the bowl (from the underside). If the nut is not pushed into the hole, the split in the nut will expand during use and you may need to continue to tighten it. If your nut or bolt is stripped, we are happy to provide you with a replacement set of hardware. Please email our Customer Service team at KohlerCustServ@kohler.com. We're here to help! -Meli A. Kohler Customer Service
Verified Purchase
Nov 30, 2022
Easy installation. Good design
Easy installation and doesn't get loose. Well designed for appearance, comfort and cleanliness. The perfect fit for a smaller, round toilet in almond which is not so easy to find.