Great toilet base. Well made, perfect finish. Love the "comfort" height. Easy install but had to use oversize/double wax ring due to the floor flange being recessed a bit. Works perfect.
by
Verified Purchase
Recommended
Apr 3, 2021
Kohler no longer makes Almond. HD sold me wrong tank. So I’m stuck with mismatched bowl/tank. ...
Kohler no longer makes Almond. HD sold me wrong tank. So I’m stuck with mismatched bowl/tank. Whole experience disaster.
by
Response from Kohler Product ExpertApr 5, 2021
Hi Mad, this is Sarah with Kohler Co. I'm sorry to hear you were sold the wrong colored tank. Please work with your Home Depot store directly to set up an exchange. We are sorry for the inconvenience this may cause. If you have any questions with your toilet selection, please email us at KohlerCustServ@kohler.com. We're here to help! -Sarah S. Kohler Customer Service
Mar 31, 2021
Ridiculous that the charge for ice gray is so much...
Ridiculous that the charge for ice gray is so much more than white. Also the fact that I had to purchase all the pieces individually is ridiculous. I also had to buy the mounting hardware and toilet seat. I have not installed it yet
by
Verified Purchase
Jan 29, 2021
Comfort Height is comfortable. I had to purchase a new toilet in Ice Gray. I bought both pieces...
Comfort Height is comfortable. I had to purchase a new toilet in Ice Gray. I bought both pieces, tank and bowl. Follow ordering guide, to insure compatibility. Easy to install. Works great.
by
Verified Purchase
Recommended
Dec 12, 2020
The height was great. I liked the shape. When I...
The height was great. I liked the shape. When I Finally received the seat, it was perfect
by
Verified Purchase
Dec 4, 2020
Great Easy-to-Install, Impossible to Clog, One-Flush Toilet
I installed two KOHLER Cimarron WaterSense Toilets at the beginning of the summer: one Round Comfort Height 2-Piece Toilet 10-in Rough-In in my basement and this Comfort Height Elongated with a regular 12-in Rough-in in my upstairs bathroom. Both have been outstanding. I had never installed a toilet before, but they were easy to install and adjust and have worked flawlessly. I went from having to violently plunge the basement toilet at least once a week to never having had to plunge all summer long! They also both clear themselves with a single flush every time. And since my previous toilets were twenty years old and were probably using five gallons a flush, I'm saving money, too. 100% satisfied with this product.
by
Recommended
Nov 21, 2020
A Great Toilet for people with knee problems
The extra 2 inches in height is really helpful for the elderly and people with knee conditions. This item has a really strong flush and is a real water saver. I would strongly recommend this product.
by
Verified Purchase
Recommended
Customer review from kohler.com
Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 7, 2020
Comfortable, though the flush can be a bit loud, nothing...
Comfortable, though the flush can be a bit loud, nothing too bad
by
Verified Purchase
Dec 24, 2019
Replaced the Cimmaron base we had that developed a crack...
Replaced the Cimmaron base we had that developed a crack which caused it to leak.
by
Verified Purchase
Oct 3, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Oct 2, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Sep 28, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Sep 24, 2019
nice…. almost as good as a Ferguson, and uses very...
nice…. almost as good as a Ferguson, and uses very little water….
by
Verified Purchase
Sep 18, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
1 found this review helpful
Sep 17, 2019
A very nice toilet...
A very nice toilet
by
Verified Purchase
Sep 7, 2019
by
Verified Purchase
Customer review from homedepot.ca
Sep 4, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 28, 2019
Was a fine toilet that unfortunately we could not use...
Was a fine toilet that unfortunately we could not use since it's slightly larger physical size than the Kohler toilet it replaced prevented us from using it. We bought a different Kohler toilet that met our needs.
by
Verified Purchase
Aug 27, 2019
We are happy with this toilet, although we preferred the 1.6 litre elongated model which we order...
We are happy with this toilet, although we preferred the 1.6 litre elongated model which we ordered originally. It arrived damaged and a replacement was no longer available. This product is significantly more expensive in Canada, so for cross border shoppers this was a great deal. Overall, we are satisfied, and the customer service department were excellent.
by
Verified Purchase
Recommended
Aug 8, 2019
2 Star Review
Rating provided by a verified purchaser
by
Response from Kohler Product ExpertAug 8, 2019
Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm sorry to read you aren't completely satisfied with your Cimarron toilet bowl. We put a lot of thought into our products, so it is unfortunate that we did not meet your expectations. We would like to connect with you to learn more about your experience and find a way to help! Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. Thank you. –Sarah S. KOHLER Customer Service
Verified Purchase
Aug 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 6, 2019
It was easy to install. Works great...
It was easy to install. Works great
by
Verified Purchase
Jul 17, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jul 16, 2019
I've only had it installed for 3 days, but so...
I've only had it installed for 3 days, but so far so good. Flushes well, seems to use little water, and is quiet.
by
Verified Purchase
Jun 25, 2019
Toilet seat was missing although the images on the box...
Toilet seat was missing although the images on the box and the website did not specify that one needs to buy them separately.
by
Verified Purchase
Jun 17, 2019
Easy install.Works great
Easy install.Works great
by
Verified Purchase
Recommended
Jun 11, 2019
Very Comfortable and strong flush ( has AquaPiston )...
Very Comfortable and strong flush ( has AquaPiston )
by
Verified Purchase
Jun 5, 2019
1 Star Review
Rating provided by a verified purchaser
by
Response from Kohler Product ExpertJun 5, 2019
Hi Paulette, my name is Sarah with Kohler Co. I'm sorry to see you aren't completely satisfied with your Cachet elongated toilet seat. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. Sincerely –Sarah B. KOHLER Customer Service