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Customer Reviews for KOHLER Elmbrook Single-Handle Pull-Down Sprayer Kitchen Faucet in Matte Black

Internet #309838089

Model #K-R22968-SD-BL

Store SKU #1004413648

  • Dual spray function that includes Sweep Spray technology
  • DockNetik ensures a secure sprayhead fit
  • Installs on a 1, 2, 3, or 4-hole sink (escutcheon plate included)

Customer Reviews

  • 4.2
    out of 711 reviews
  • 55% recommend this product
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Showing 1-30 of 711 reviews
Very good product. Easy to install, and works very smoothly. A great improvement over the old faucet it replaced. Seems well made. Hard to tell how long it will last, but since it is Kohler, hopefully a long time.
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  • Verified Purchase
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  • Verified Purchase
Love the fit when the sprayer retracts solidly back into the faucet. Very easy to use. Elegant look. All in all a solid, high quality, beautiful product.
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  • Verified Purchase
Supply lines are smaller than previous faucet reducing flow volume. Pressure is ok. Had to call about small issue with aerator in head- they sent replacement quickly
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  • Verified Purchase
Easy install without deck plate - looks very nice. Water can be sputtery.
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Fan shape spray tend to splatter outside the sink.
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Great product my wife and I look it.
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  • Verified Purchase
Excellent job with project kitchen looks. Upgrade is on mark.
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It exceeded my expectations! The installation seemed easy. I live the black it makes such a difference in the look. I love this fsu et!
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A really great value in terms of useful functions, operability, easy to install and cost.
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  • Verified Purchase
Shows fingerprints
Very disappointed. Now, we will need to uninstall this and install a superior-quality faucet.
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Response from Kohler Product ExpertOct 24, 2023
AllieK, my name is Jessica with Kohler Customer Service. I am sorry to hear you are not satisfied with the finish of your Elmbrook faucet. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. We would like to hear more about your experience with this product. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
    I love the color and the ease of pulling the neck from the base. But, I am giving it only 2 stars because there is a spray that shoots out when in the solid stream mode. It is extremely annoying and distracting. I did read this in other reviews and wish I would have considered this more before I purchased this product
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    Response from Kohler Product ExpertOct 19, 2023
    Kitchenremodel2023, my name is Jessica with Kohler Customer Service. I am sorry to hear of the irregular flow you are experiencing with your Elmbrook faucet. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We recommend soaking the spray face in a 50/50 white-vinegar water solution and then rubbing over the nozzles with a soft clean cloth in a circular motion; this will help to remove any debris that may have gotten into the head during installation. If the issue continues, please contact our Customer Service team at KohlerCustServ@kohler.com and a warranty spray head replacement can be provided. We look forward to helping you soon. - Jessica P. Kohler Customer Service.
    • Verified Purchase
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    Installed easily and is very solid on the sink due to the set screws underneath the sink. No wrenches used for the install.
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    faucet isn’t working properly. will return
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    Response from Kohler Product ExpertOct 4, 2023
    HomeDepotCustomer, my name is Jessica with Kohler Customer Service. I am sorry to hear your Elmbrook faucet is not functioning as it should. This is nothing you should expect when you choose Kohler. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
    • Verified Purchase
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    I had it installed by a plumber and did not use the soap dispenser as I have an older sink. New faucet is definitely an upgrade and update.
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    I paid for someone to install it and when finished, we tested it and it leaked from the nozzle. Disappointing.
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    Response from Kohler Product ExpertSep 27, 2023
    MJS, my name is Jessica with Kohler Customer Service. I am sorry to hear your newly installed Elmbrook faucet is leaking. This is nothing you should expect when you choose Kohler. We would like to connect with you to aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We look forward to hearing from you soon. - Jessica P. Kohler Customer Service.
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          Showing 1-30 of 711 reviews

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          Finish Family

          Matte Black

          Stainless Steel

          Matte Black

          Matte Black

          Faucet Hole Fit

          1, 2, 3, 4

          2

          1, 2, 3, 4

          1, 2, 3, 4

          Sensor Activation

          No Sensor

          No Sensor

          Touchless

          Touchless

          Features

          No Additional Features

          Advanced Spray, Pull Out Spray Wand

          Advanced Spray, Pull Out Spray Wand, Secure Docking

          No Additional Features

          Deckplate Included

          Deckplate Included

          Deckplate Included

          Deckplate Included

          Deckplate Included