Customer Reviews for KOHLER Memoirs 5-3/8 in. Cermaic Pedestal Sink Basin in White with Overflow Drain
- 8 in. Widespread Faucet Holes
- Coordinates with Kohler Memoirs products (sold separately)
- Designed to fit the Memoirs Pedestal Leg (sold separately)
Customer Reviews
May 3, 2017
Beautiful sink for which we paid full retail when redoing our bathroom. After 2 years, though, it...
Beautiful sink for which we paid full retail when redoing our bathroom. After 2 years, though, it unfortunately sprouted a crack across the entire basin. That crack is propagating into others, and Kohler refuses to replace it.
Unfortunately, that means the cost of ownership for just one of their products is for us over $300/year. I wish they would stand behind their product. We have a sink in our home that is literally 100 years old and hasn't yet cracked.
I'm very disappointed, especially at this price point.
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Response from Kohler Product ExpertMay 5, 2017
Amandamonkey, my name is Sarah with Kohler Customer Service. I'm sorry to hear your Memoirs bathroom sink has cracked. Thank you for taking the time to contact us by email. We are pleased to assist you in finding a suitable solution to this problem. If you have any questions, please contact us directly at KohlerCustServ@kohler.com. -Sarah B. KOHLER Customer Service
Aug 3, 2024
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Nov 10, 2020
looks goid, fragile
Like many others mine developed hairline cracks near the center. I do not remember when they appeared maybe someone put something heavy in the sink. Also the price seems to be too high compared to similar sinks.
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Response from Kohler Product ExpertNov 11, 2020
karamba, my name is Jessica with Kohler Customer Service. I am sorry to hear of the cracking you are experiencing with your Memoirs sink. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We would like to speak with you further and aid in a resolution. Please contact our Customer Service team at KohlerCustServ@kohler.com. We hope to hear from you soon. - Jessica P. Kohler Customer Service.
Aug 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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May 11, 2020
NICE DESIGN BUT POOR QUALITY
This is a beautiful sink but after a few years, it showed like hairlines as some other reviewer has posted, it has also, sprouted a crack on the basin. The crack has propagated into others and the basin ended up breaking. It seems a recurrent issue with this sink.
It is unfortunate that I will have to spend another $500-600 to get this basin replaced when I had spent lots of money and I have been a loyal customer of Kohler (with all my sinks from kitchen and bathrooms to my toilets and hardware with their brand in them).
I will get to buy another brand, though for the exact same amount of money. I'm very disappointed, especially at this price point.
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Mar 13, 2019
Fragile!!!!
Bought 6 for a renovation at our private club. After 4 years, 2 of them strted cracking. Called Kohler and they said they can do nothing because they said the plumber must have over tighten them. Non-sense, same plumber and same date of installation. Now we have to buy 2 new bassins at $800 each and wait 1.5 months. Bad choice.
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Response from KOHLER Customer ServiceMar 17, 2019
Hi Denis, my name is Sarah with Kohler Co. I'm sorry to hear that 2 of your Memoirs pedestal sink basins are cracking. Cracking that extends from the drain or faucet holes may indicate the faucet or drain was over tightened. Cracks in other areas of the basin may not indicate stress from over-tightening. If something is dropped in the sink, the impact could cause stress cracks. We would like to connect with you to learn more about the cracks so that we can best assist you. Could you please email photos showing the cracking to KohlerCustServ@kohler.com? It's important to us that you are able to use and enjoy your Kohler sinks! Thank you. -Sarah B. KOHLER Customer Service
Customer review from homedepot.caMar 26, 2017
This is a beautiful sink and goes nicely in our bathroom, but the finish has not held up. When I...
This is a beautiful sink and goes nicely in our bathroom, but the finish has not held up. When I called Kohler, they had no recommendation and stated that it only had a year warranty. This is a lot of money for a years worth of use! It is a busy bathroom but I do not use harsh cleaners. I am disappointed and looking to replace it with another brand.
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Response from Kohler Product ExpertMar 28, 2017
Hi Josie, this is Laura with Kohler Co. I am sorry for the issue with your Memoirs lavatory. I am glad to help! Could you please email our Customer Service team at KohlerCustServ@Kohler.com? We would like to gather more information regarding your lavatory and find a resolution that is acceptable to you. We look forward to hearing from you! Sincerely, M. Laura K., KOHLER Customer Service
Jun 12, 2013
It's a beautiful sink, but terrible quality.
We installed 2 of these sinks when we built our house 12 years ago - in each of the guest baths. One is fine, but within a couple of years, the other developed hairline cracks around the drain that have now spread so much that we need to replace it. I thought we'd order the same style, but since I read that others have had the same problem, I plan to buy another brand.
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Mar 7, 2013
Just what I was looking for
This sink is a replacement for a broken pedestal sink. It was the same size as the previous sink to make for easy installation.
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Jan 4, 2012
The product is as expected.
The only complaint I have is the new Kohler lavatory is not exactly as the old one. The edges are not as sharp/crisp as the one it replaced. Other than that complaint, I love the lavatory.
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Jun 8, 2010
beautiful sink
I purchased this sink for a remodel on our first floor bathroom. I bought the 27" model but I should have tried the 24" model first because there is a huge price difference between the two. This one also looks a little large for our slightly narrow bathroom. It fits perfectly on the matching pedestal. I did have to make a bracket for the back of the sink cuz the screws didn't align with my studs and I didn't want to tear down my wainscoting to add one. Overall it looks great and functions properly. I recommend this sink.
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May 10, 2010
cracked
I bought this sink and about 2 years later it started developing small hairline crazing which has progressively gotten worse over the years. The whole basin is now covered in this crazing which the warranty does not cover. Very disappointing.
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Mar 13, 2009
Picture is incorrect
Beware, the picture is not an accurate representation of the sink. That's the only reason I'm giving it a one and writing a review. The sink itself is actually quite nice.
The picture shows that it has three holes drilled for the faucet. However, the actual sink only has one hole drilled. It does mention the single hole drilling in the product description, but not the specs. I ordered a three piece faucet set and now I'm trying to decide if I should keep the faucet and send the sink back, or keep the sink and find another faucet.
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Frequently Bought Together
Price:
$722.92
Compare Similar Items
Bathroom Sink Front to Back Width (In.) | ||
|---|---|---|
22.125 | 13 | 21 |
Bathroom Sink Left to Right Length (In.) | ||
27.3 | 15 | 33.5 |
Faucet Hole Spacing (in.) | ||
8 in. Widespread | 8 in. Widespread | 8 in. Widespread |
Shape | ||
Rectangular | Rectangular | Rectangular |
Material | ||
Fireclay | Ceramic | Porcelain |
