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Customer Reviews for KRAUS Single Hole Single-Handle Low-Arc Glass Waterfall Vessel Bathroom Faucet in Chrome with Frosted Glass Disk

Internet #203258524

Model #KGW-1700CH-FR

  • Single hole installation coordinates with any vessel sink
  • Includes faucet, waterlines and mounting hardware
  • Glass disk creates an exceptional stylish look for any bathroom

Customer Reviews

  • 4.5
    out of 112 reviews
  • 80% recommend this product
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Showing 1-30 of 112 reviews
LOKKING BEUTIFUL BUT HAND IS NOT GOOD, WATER NOT CLOSE
I purchased the product 8 years ago. In the process there were always problems with the faucet, whether it was leakage, or the water was not closed all the way. Now the situation is that the handle is completely loose, and the product cannot be used. Too bad... the design is amazing.
by
Response from Customer ServiceFeb 14, 2023
Thank you for reaching out, I am sorry to hear you are having an issue with your faucet, we can assist you under our limited lifetime warranty with any issue you are experiencing with your faucet. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com so that we can resolve this issue as quickly as possible.
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    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
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    • Verified Purchase
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    Rating provided by a verified purchaser
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    • Verified Purchase
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    • Verified Purchase
    It’s a great buy, however I have had to return...
    It’s a great buy, however I have had to return and purchase 3 different time to finally get it right. That is a lot for a customer to have who thur The product is fine however, I ordered brown NOT light brown have been to store 3 times The faucet is light brown and my bowl is brown
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      L:ooooooooove this sink!...
      L:ooooooooove this sink!
      by
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Looks good, works fine.
        Looks good, works fine.
        by
        • Verified Purchase
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        So beautiful in person. Everyone comments on the sink when...
        So beautiful in person. Everyone comments on the sink when they see it.
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        • Verified Purchase
        by
        • Verified Purchase
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        • Verified Purchase
        Very good...
        Very good
        by
        • Verified Purchase
        Replaced a knock off with the genuine thing. Fantastic faucet....
        Replaced a knock off with the genuine thing. Fantastic faucet.
        by
        • Verified Purchase
        Easy to assemble and complete. The quality and finish is...
        Easy to assemble and complete. The quality and finish is excellent. The glass does show water spots fairly easily, so it sometimes needs a wipe. Also I had to drill the drain body for the sink overflow to work, which was easy but some may not like.
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        • Verified Purchase
        Was happy I got parts for an existing wash basin...
        Was happy I got parts for an existing wash basin
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        • Verified Purchase
        Bowl does not match sink dish- they should be matching...
        Bowl does not match sink dish- they should be matching
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        Response from KrausFeb 4, 2020
        Hi Scott, I'm sorry to hear about the issue you are having. I would love to send you the correct disc for your faucet. Please contact us at 1-800-775-0703 or email us at CustomerService@KrausUSA.com so we can get this fixed for you. Kraus
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Good and useful item ...
        Good and useful item
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        This is quite a conversation piece. The only problem is water spots getting on the bottom of the...
        This is quite a conversation piece. The only problem is water spots getting on the bottom of the glass, and I can't get rid of them. I dry the glass after each use, but those spots will not go away. Do you have a solution for this? I need a replacement glass.
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        • Verified Purchase
        • Recommended
        Love it so much ...
        Love it so much
        by
        • Verified Purchase
        Very fancy faucet
        Very satisfied. It looks awesome in our guest bathroom
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          • Recommended
          Warning--Don't buy unless you are experienced plumber. Rubber gasket under glass disc is designe...
          Warning--Don't buy unless you are experienced plumber. Rubber gasket under glass disc is designed too thin, and even after you fully tighten the top ring on the glass disc, the glass disc remains loose and water will drip from bottom side of glass. They need to make underside gasket 3/32" thicker to fully stop water from leaking on underside of glass.
          by
          Response from KrausAug 26, 2019
          Hi Steve,

          Thanks for your feedback. Our KGW-1700 has been a customer favorite for over a decade with the same washers included and we'd be happy to review your installation to ensure it is leak free.

          Please also feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any questions.

          Happy to assist.

          Best,
          Mike

          Kraus USA Kraus
            Beautiful Sink! ...
            Beautiful Sink!
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            • Verified Purchase
            Showing 1-30 of 112 reviews

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