Customer Reviews for Kidde Firex Hardwired Smoke Detector with Ionization Sensor
- Smoke alarm operates on a 120V wired powered source
- 9-Volt alkaline battery provides protection during power outages
- Interconnection capability, so when 1 alarm sounds, they all do
Customer Reviews
Aug 21, 2024
I bought two and had to exchange for both. Both of them beeped 3 times in about 30 seconds intervals. Either the sensor malfunction or battery issues based on my research.
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Response from Kidde ExpertSep 4, 2024
Hello. If you have issues with our alarms again, please call us at 1-800-880-6788 with the alarms in hand before you replace them. We do stand behind our products and we are happy to troubleshoot and figure out what is going on and get an issue resolved.
Aug 21, 2024
The products worked as expected.
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Aug 21, 2024
The product worked as expected.
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Aug 18, 2024
If you need a random 3AM wake up call
False Alarms galore. Whole house wired with these units. 8 total. Builder has replaced several due to random alarms already. Says they have a dedicated service tech doing these daily. Replace batteries every 6 months to try and avoid alarms. Clean bi weekly. Even the replacements do the same thing. I get it these are cheap so builders use to pass code but they only good to terrify pets and children whom constantly get scared when they go off for no reason.
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Customer review from KiddeAug 16, 2024
Goes off randomly at night.
Alarm goes off randomly without any reason. Builder electrician says same problem with many homes. Problem fixed by replacing with different model.
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Customer review from KiddeAug 14, 2024
Works as expected Easy to install would buy again
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Aug 14, 2024
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Aug 14, 2024
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Aug 13, 2024
I purchased this alarm over four months ago. The battery front-load (battery compartment) makes installation easy. The functionality is simple. The alarm works so well I purchased a second two months later.
Kidde is my go-to fire alarm!
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Aug 8, 2024
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Aug 7, 2024
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Aug 7, 2024
Quick replacement with the same smoke detector. Home Depot online has been great every time! As fast as next day and frequently free delivery. So nice to know if an item like this is not available at my closest Home Depot.
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Aug 7, 2024
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Aug 7, 2024
I was replacing six 20 year old Firex units. I removed the old units and brackets, then replaced all the wire harnesses, then mounted the new brackets and units. Split level, units on three floors. Done in a little over an hour. Couldn’t have been easier.
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Aug 7, 2024
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Aug 7, 2024
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Aug 7, 2024
They seem to be working well
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Aug 7, 2024
The product proved to be of good quality and successful
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Aug 7, 2024
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Aug 7, 2024
False Alarms
I moved into a new construction that has one of these in each of the 3 bedrooms and in less than 2 months I've already had false alarms (all very late at night) and looking at the manufacturer's website they've got tons of similar reviews from 2023-2024 for the same issue.
I have checked the batteries and they were showing as good but I replaced them anyhow. No real fix. Going to be contacting the builder, hopefully they will agree to replace with something less awful but I'm not hopeful.
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Response from Kidde ExpertAug 8, 2024
Hello. Before you replace the alarms, please call us at 1-800-880-6788 with the alarms in hand. We do stand behind our products and we are happy to troubleshoot and figure out what is going on and get an issue resolved. If you have had issues after 2 months, it is possible that some of your alarms may be in one the locations to avoid listed in the owner's manuals. This would especially include alarms being installed within 3 ft (.9m) of a forced air supply ducts used for heating or cooling, ceiling or whole house ventilating fans, or other high air flow areas. We recommend that alarms not be installed near vents, flues, chimneys, or fans. We recommend that alarms not be installed near doors or windows near areas directly exposed to the weather. We strongly recommend not to install these alarms in garages, attics, and crawl spaces as you will get temperatures, dust, insects, and chemicals that can cause nuisance alarms. If you have the issue again, find the alarm setting off all of the others and call us with that alarm in hand at 1-800-880-6788 so we can get this resolved for you.
Aug 7, 2024
False-Alarms
I haven't even been in my newly built home for 2 months and I'm already getting false alarms late at night. Can't believe the builder chose such an awful product with such clearly awful reviews.
The alarm is in a bedroom, there was absolutely nothing that should have set it off. The battery tested as good but I replaced it anyhow. I don't think that's the issue.
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Customer review from KiddeAug 4, 2024
NO MOUNTING SCREWS
This brand doesn’t seem to include mounting screws!
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Aug 4, 2024
Add me to the list
New construction home built in 2023. We have 8 of these hardwired. First time they went off the alarm company called the fire department who looked at us crazy after we raced home and met them there because there was no fire. Second time, full on alarm at 3am with no smoke in sight. This morning woke us up again chirping. Electrician swapped half of them out and these are horrifying garbage and have nearly traumatized us with their demon spirits
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Customer review from KiddeJul 31, 2024
Replaced an outdated detector of same model that had stopped working. New one plugged right in and started working immediately, no problems so far.
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Jul 31, 2024
The fire detectors were easy to install.
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Jul 31, 2024
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Jul 31, 2024
Installed same model replacement. Maintains integrity of system. Fast shipping and accurate order.
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Jul 31, 2024
False alarms with good batteries
We have 8 hardwired that are ~3 yrs old now - replaced older Firex units for false alarms. Batteries changed each year. All was good until last night the alarms went off waking us all up. No fire or smoke to be found. We tested the Duracell 9v batteries(as specified) measuring greater than 9V DC. It's likely one bad alarm out of the 8 that still needs to be determined, but very frustrating when the blazing waken us at night. This alarm has disappointed us. We expected 10 yrs of performance and now we are troubleshooting after 3yrs.
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Customer review from KiddeJul 31, 2024
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Jul 31, 2024
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Frequently Bought Together
Top Rated
Price:
$19.97
Compare Similar Items
Alarm/Detector Features | ||
|---|---|---|
Battery Back-Up, Hush Button | Battery Back-Up, Hush Button | Battery Back-Up, Hush Button |
Alarm Sensor Type | ||
Ionization | Ionization | Photoelectric |
Pack Size | ||
1 | 1 | 1 |
Alert Type | ||
Siren | Siren | Siren |
