[This review was collected as part of a promotion.] I’ve been using this microwave for a year. I chose a microwave, one oven, and warming drawer combination for I use the microwave as an oven when needed and love it b
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Recommended
Customer review from kitchenaid.com
Feb 20, 2021
Great features
[This review was collected as part of a promotion.] Bought kitchenaid appliances for a new constructed home.
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Recommended
Customer review from kitchenaid.com
Feb 20, 2021
versatile microwave oven
[This review was collected as part of a promotion.] I have had this microwave/convection oven for about 7 months. I ended up with this oven after the previous model was a lemon. I like this one much better because it is much quieter. You can hardly hear it when it is on. I would definitely recommend the extended warranty. I am not a believer in extended warranties, but based on my experience with the first microwave, I decided that it was a must. They are expensive and I didn't want to take a chance of having issues with it without the extended warranty. Really enjoy using this microwave as a convection oven. Takes no time to preheat and does a nice job on biscuits, pizzas, etc.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
Once I "repaired it", it has been a nice addition
[This review was collected as part of a promotion.] When received the back vertical cover was not attached to the bottom cover and the rear fan cover was loose. It appeared that the assembly line person forced it to fit when it did not line up properly, which also bent the rear panel at the top. I removed the rear panels and reassembled it the way it looked like it should be. This took stress off the convection fan (which was scraping as it turned before I did this) and it all went together properly. Installed and it has been working well.
My recommendation for this product to any friend would be: only if you are there when the package is opened and do an inspection.
I followed this with an order for a Wall Oven and it came in perfectly assembled.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
So easy to use!
[This review was collected as part of a promotion.] I bought this micro wave convention oven in January along with an oven and an induction cooktop. Love all the products they are so easy to use. I have had 2 other kitchens with high end appliances, but the KitchenAid have be by far the easiest to use and results are the same for a lot less.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
Awesome microwave
[This review was collected as part of a promotion.] Very happy with look and style. Quiet. Cooks in convection mode. Steams automatically crisper pan.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
great features
[This review was collected as part of a promotion.] very satisfied with this new microwave. have always had KitchenAid products and will continue to.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
Great Microwave!
[This review was collected as part of a promotion.] Purchase this as part of appliance package upgrade with our new build and I love it. No issues and has so many functions.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
Great
[This review was collected as part of a promotion.] I have a KitchenAid appliances. There are some better than others. I have not had any problems with the microwave. I wish the door opened more. Overall we love the microwave.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
30" Built in Microwave Convection/Oven
[This review was collected as part of a promotion.] This unit is one year old! Just love it as it sits on top of my 30" wall oven & looks stunning!
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
Excellent
[This review was collected as part of a promotion.] I love this microwave/convection oven! I couldn't be happier with my purchase. Do not hesitate to purchase.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
Great microwave but...
[This review was collected as part of a promotion.] The door is incredibly touchy. It won’t run until the door is all the way closed, which makes perfect sense. The problem is the door requires a very firm push to get it closed correctly, it shouldn’t be this difficult. Maybe I have a faulty door?
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Customer review from kitchenaid.com
Feb 19, 2021
Pretty but weak
[This review was collected as part of a promotion.] I had this microwave installed at the end of July, 2020. It's very attractive, but it only has 900 watts. I've never had a microwave under 1000 watts, and I never will again. It takes forever to reheat a cup of coffee. The convection part seems to work fine, but I've only used it once, so it does not make up for the low powered microwave function.
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Customer review from kitchenaid.com
Feb 19, 2021
Commercial-grade, spacious and easy to clean!
[This review was collected as part of a promotion.] I am so pleased with my KitchenAid microwave/wall oven combo. Food warms quicker than other microwaves I have purchased in the past as well as evenly. The rotating dish is large and microwave is easy to clean. I recommend this product to anyone looking for a reliable microwave.
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Recommended
Customer review from kitchenaid.com
Feb 19, 2021
Best microwave!!
[This review was collected as part of a promotion.] We just finished our kitchen renovation and included this microwave along with a wall oven and warming drawer. We love all 3 and especially the microwave! Large interior, easy to operate and lots of options including convection cooking. Can’t say enough great things about it!
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Recommended
Customer review from kitchenaid.com
Feb 17, 2021
Greatest appliance ever
[This review was collected as part of a promotion.] Very expensive for a microwave and we thought the oven features might be just average but we were wrong. This is THE BEST appliance ever and worth every penny. The oven features work better than our Thermador and the softening and crispy features work perfectly. Can’t believe they pulled off a Microwave that converts to an oven, but the did! If we moved, we would take it with us.
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Recommended
Customer review from kitchenaid.com
Feb 10, 2021
Great features and performance!
[This review was collected as part of a promotion.] Love my new KitchenAid microwave. It has so many great features. The convection feature is so easy to use. You can also defrost, reheat, melt/soften in a couple of touches because of the programmed settings. It also has a steam cook setting and a crisp setting which are also easy to use.
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Recommended
Customer review from kitchenaid.com
Jan 20, 2021
Disappointed
I've had Kitchenaid appliances for years, love them, great quality. But this new microwave is a huge disappointment. Quality is on target as always for Kitchenaid BUT I can barely reach to clean the back wall of it!!! Have to use really long tongs and cleaning cloth and I'm not short. When you open the door to clean it's very difficult to reach the back wall. The door opens like a regular oven door not the typical microwave door. Wish I had
thought of this when I was deciding on purchase. Design is NOT good, not convenient.
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Customer review from kitchenaid.com
Dec 13, 2020
Fan keeps running!
[This review was collected as part of a promotion.] So far I’ve only used the microwave; not the convection oven. I think it’s weird the fan keeps running after the cook time is finished. No other microwave I’ve ever used does this. May have something to do with the convection. Read the entire manual with no explanation provided. Otherwise, everything else checks out ok. Also, it runs at a lower wattage than I’m used to. For this reason, I need to use a higher cook power.
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Recommended
Customer review from kitchenaid.com
Dec 7, 2020
Powerful and Easy to use!
[This review was collected as part of a promotion.] We had some concerns about the heavier front opening door of the microwave compared to a more conventional side opening door, that's not been an issue at all. As a plus, the controls of the microwave are really easy to learn and use. The controls are laid out in a logical fashion and make sense for what we do.
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Recommended
Customer review from kitchenaid.com
Nov 12, 2020
Fantastic features!
[This review was collected as part of a promotion.] Installed 1 week ago. I have used it with several applications, regular microwave, steam cook, convection cooking. LOVE, LOVE, LOVE!
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Recommended
Customer review from kitchenaid.com
Oct 30, 2020
Easy to use
[This review was collected as part of a promotion.] Works great and has many nice features with easy to use guidelines
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Recommended
Customer review from kitchenaid.com
Oct 21, 2020
Great features!!
[This review was collected as part of a promotion.] We bought this microwave in June and absolutely LOVE IT!!
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Recommended
Customer review from kitchenaid.com
Oct 2, 2020
DO NOT BUY
This $2000 boat anchor hasn't worked since the day it was installed. We have now had 5 "Service Tech" visits to try to fix it with more in the future. Still not working.
They have changed boards, HMI, wiring harness, switches and it STILL DOESNT WORK!!! I have spent hours of my time on the phone and babysitting these techs, and still it DOES NOT WORK!!! They have taken this thing completely apart and it STILL DOES NOT WORK!!!
I spent over $10,000 on Kitchen(no)ade appliances in my kitchen remodel. You would think after a couple trips they would apologize that I got the lemon microwave and order a new one for me. I don't care that it will take 8 weeks, 12 weeks, whatever to get here. I'm tired of wasting my time on this!
In summary, DO NOT BUY KITCHENADE! Their warranty is to slowly kill you with new parts and another 2, 3, 4 hours gone from your life.
I've gotten as "high as this goes, sir" in calling Kitchenade BEGGING them to put an end to this. When I ask to go to the next level, the answer is "you will have to write a letter". Last I checked this was 2020, right? AND they dont even have a person, po box, or department to send it to! SERIOUSLY?
DO NOT BUY KITCHENADE!!!
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Response from KitchenAidTeamOct 13, 2020
Hello jimswaz, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
1 found this review helpful
Sep 26, 2020
Upset I had to return microwave oven.
[This review was collected as part of a promotion.] Designer messed up cabinets! So oven did not fit in space.
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Recommended
Customer review from kitchenaid.com
Sep 21, 2020
My microven
[This review was collected as part of a promotion.] I love my microven..the problem I am having is that when I close the door to the microven, the light stays on and it reads "start?". I have to reclose it & shut. So now I'm having the service ppl to work on the sensors to see if that's the problem. Hopefully i'tll take care of it.When the job is done & the problem is fixed, I can then give it a Hi-5....
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Recommended
Customer review from kitchenaid.com
Aug 28, 2020
Nothing bad to speak of so far!
(This review was collected as part of a promotion.) Fantastic microwave. Steam cook feature is great! Only had it for about 6 weeks and no issues so far.
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Recommended
Customer review from kitchenaid.com
Aug 19, 2020
Unique Design Wall Microwave
(This review was collected as part of a promotion.) We have received so many compliments about the modern look of our new wall Microwave. People cannot believe it's a microwave. It looks very sleek with our wall oven below. It's very user friendly and we are very happy we purchased this unit.
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Recommended
Customer review from kitchenaid.com
Jul 31, 2020
Surprised by the power
[This review was collected as part of a promotion.] This is a jewel, microwave and oven built into one. Looks great paired with a single oven and warming drawer.
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Recommended
Customer review from kitchenaid.com
Jul 31, 2020
nice
[This review was collected as part of a promotion.] Kids and wife love it, very easy to warm up leftovers