The coffee grinder works great. It grinds the beans in...
The coffee grinder works great. It grinds the beans in exactly the time noted in the instructions for each coarseness.
by
Verified Purchase
Feb 27, 2022
Uneven Grind, Messy
I’ve had this coffee grinder for a couple years now. It looks nice, but there are many issues with it. First, it doesn’t grind evenly. I end up with a mix of very coarse, coarse, some medium, then finely ground trapped under the grind blade. I’ve found it helps to shake the grinder back and forth across the counter as I’m grinding, but it’s pretty stupid to have to do that. Secondly, it’s extremely messy. The grounds are flung up over the edge of the grinding cup and go all over the counter and underneath the grinding cup into the base. It doesn’t matter if you grind a small amount or the maximum amount, grounds will go everywhere. Thirdly, the top edge of the metal grinding cup is a bit sharp.
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Response from KASAFeb 28, 2022
Dear Hezzah,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blade Coffee Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#255048561 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Customer review from kitchenaid.com
Feb 15, 2022
Not so good
It grinds very coarsely. Disappointed as I bought this grinder to grind spices. I thought the 3.5 oz jar would be better than using the ones that have the jar attached.
by
Recommended
Feb 12, 2022
Love the slick look
[This review was collected as part of a promotion.] My husband bought this for me because my German coffee order came in wrong with whole beans instead of ground. We love KitchenAid products because I know how well they are. This grinder was a bit confusing (never had one before) but figured it out real quick. Had to make sure all parts were properly fit, then worked like a charm. Loading was easy but you need to grind on the higher amount or the grounds end up somehow underneath the removable cup. Love the part that this can be removed for easy cleaning and not risking of getting the motor wet and not being cleaned properly. So now I just grind way to much coffee instead of for two cups for a much more richer flavor. So when my grinding is done—fine is compacted around the blade while the coarse grind is on top—hard to make it a little finer.
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Recommended
Customer review from kitchenaid.com
Jan 12, 2022
This was my husband's Christmas gift. He loves it. He...
This was my husband's Christmas gift. He loves it. He loves his coffee and he uses it all the time. Thank you so much. I appreciate it.
by
Jan 11, 2022
Design Change Needed
The negative reviews regarding uniformity of the grind, as well as my own personal experience, prompted me to look into the design itself. There is one blade design feature that is the root of the performance problem which would be a relatively easy fix at the factory but not one easily implemented by the consumer. I'll be happy to share the details with KitchenAid if they are interested in improving customer satisfaction with this product.
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Customer review from kitchenaid.com
Jan 1, 2022
Works
[This review was collected as part of a promotion.] I am so happy with the machine, works perfect!! I recommend this product.
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Recommended
Customer review from kitchenaid.com
Nov 28, 2021
Interchangeable Coffee/Spice grinder
[This review was collected as part of a promotion.] Bought this a month ago and am quite satisfied. Want to add the spice grinder attachment as well.
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Recommended
Customer review from kitchenaid.com
Nov 16, 2021
Works fine, button on top is a little awkward. I...
Works fine, button on top is a little awkward. I have gotten use to it now.
by
Oct 27, 2021
Makes a mess and grinds poorly
No matter how hard I push on the top it spills grinds under the removable cup and onto the counter. On top of that all the grounds under the blade turn into a fine dust that gets stuck in the cup while the rest of the grounds are varying degrees of too large. No amount of grinding produces even remotely consistent grounds. I've used 20+ year old Mr. Coffee grinders that do a far better job.
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Response from KASAOct 28, 2021
Dear Mad in NM,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blade Coffee Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#251064341 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Customer review from kitchenaid.com
Oct 23, 2021
by
Oct 9, 2021
Makes a mess
The seal isn’t tight so whatever I’m grinding goes everywhere and it doesn’t grind my spices all the way either. Not happy with this purchase.
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Response from KASAOct 11, 2021
Dear SHFB,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Blade Coffee Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#250492690 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Customer review from kitchenaid.com
Oct 3, 2021
Saved my beans!
[This review was collected as part of a promotion.] By mistake I bought a bag of coffee that was full of unground beans. Of course in this time of COVID nothing is returnable so I bought this grinder. It worked just fine making those beans into usable ground coffee. Now we can make coffee in our French press with freshly ground coffee beans anytime we please.
by
Recommended
Customer review from kitchenaid.com
Jul 19, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 1, 2021
Works great and the spice attachment works perfectly!
Works great and the spice attachment works perfectly!
by
Verified Purchase
Recommended
May 4, 2021
Get the job done ok. Doesn't blend evenly.
Get the job done ok. Doesn't blend evenly.
by
Verified Purchase
Apr 29, 2021
I bought this coffee grinder despite the consistent same low rating reviews across multiple sites...
I bought this coffee grinder despite the consistent same low rating reviews across multiple sites. It’s a beautiful empire red, sleek and classy alongside my four empire red appliances. However, with that said...
Here is the list of the problems I encountered:
1) Grinding starts when you secure the lid and press down on it. However, 4 out of 5 times nothing happens when pressing down on the secured lid.
2) While grinding the powder flew out of the metal grinding container and into the plastic workings surrounding it. (Very hard to remove and you waste too much of your spice or coffee). This is a pain to clean up as you have to blow it out since the base can't be submerged in water.
3) It does not grind evenly with spices or coffee. With coffee and spices, you will have at least 3 different sizes: fine powder so fine it will clump together, coarse powder (or grounds) and big chunks.
I returned this immediately and went back to the $13 one I bought out of my local grocery store that works a lot better and quicker than this Kitchen aid product.
by
1 found this review helpful
Apr 22, 2021
A GREAT BUY JUST LOVE THIS COFFEE GRINDER....
A GREAT BUY JUST LOVE THIS COFFEE GRINDER.
by
Verified Purchase
Apr 9, 2021
A very durable unit, much better than expected for the...
A very durable unit, much better than expected for the price, and a step up from the average you find at a department store or discount store. You need to grind the beans for a good 30 seconds but its very sturdy and does the job. Also like the removable metal cup where the beans are ground - makes removing the grounds and cleaning easy.
by
Verified Purchase
1 found this review helpful
Apr 2, 2021
inside container not smooth or galvanized so coffee grinds would...
inside container not smooth or galvanized so coffee grinds would stick inside and accumulate.
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Response from KitchenAidTeamApr 2, 2021
Hi HomeDepotCustomer, Thank you for providing feedback on your Coffee Grinder. We are sorry to learn of this issue with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Verified Purchase
Mar 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from KitchenAidTeamMar 18, 2021
Hi HomeDepotCustomer, Thank you for providing feedback on your Coffee Grinder. We are sorry to learn you are not pleased with the unit. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Verified Purchase
Mar 15, 2021
Spells coffee everywhere and outside
Spells coffee everywhere and outside while grinding...not tight and mess the countertop of whatever you grind in it. Agent kept pushing me to finish the call and she said this is the first time she know about the issue and I pointed out reviews on the website That many people had that issue but she did not care as much
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Customer review from kitchenaid.com
Mar 11, 2021
Horrible Design
This device is not premium and does not look designed by such company. Many problems with it from the bowls and lid to the motor base.
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Response from CA SOCIAL CARE Mar 12, 2021
Hello, aliz!
We are so very sorry to hear that you are not completely satisfied with your Kitchenaid coffee grinder. Thank you for taking the time to reach out to us wiht your concerns about the bowls and motor base. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you. You are a valued customer and we want to help you!
Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 243291501. We look forward to hearing from you and hope you have a fabulous day! Thank you, - Andrea
Customer review from kitchenaid.com
Feb 17, 2021
It looks nice. It is a good grinder! If the inside had been polished more, the grounds wouldn't s...
It looks nice. It is a good grinder! If the inside had been polished more, the grounds wouldn't stick to the sides so much. That is our only complaint. But, for the great price, we just have a brush we use to sweep out the remaining grounds, which is about 25% of the total.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 3, 2021
Beautiful and gets the job done!
(This review was collected as part of a promotion.) I purchased this to go with the Kitchenaid spice grinder set. The beautiful red colour perfectly complements my red KitchenAid toaster, kettle etc. Most importantly, it works like a charm! I like that the canister is removable. Grinds perfectly and super easy to clean up.
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Recommended
Customer review from kitchenaid.com
Jan 31, 2021
excellent product. i m happy,...
excellent product. i m happy,
by
Verified Purchase
Jan 29, 2021
by
Verified Purchase
Jan 29, 2021
I was very surprised that this was a Kitchen Aid...
I was very surprised that this was a Kitchen Aid product. It did not grind the beans fine enough, and the grounded coffee spills out over the top of the canister. Terrible performance for such a simple piece of equipment.
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Response from KitchenAidTeamFeb 1, 2021
Hi Ralph, Thank you for providing feedback on your Blade Coffee Grinder. We are sorry to learn you are experiencing this issue. Please contact KitchenAid directly at 1-800-541-6390 for further assistance.
Verified Purchase
1 found this review helpful
Jan 28, 2021
I got this because of cost, color, capacity, and the well known brand. The capacity does appear a...
I got this because of cost, color, capacity, and the well known brand. The capacity does appear anymore than other 4oz grinders, and despite it being a kitchenaid seems to lack power. You get what you pay for.