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Customer Reviews for Krosswood Doors 48 in. x 80 in. Craftsman Shaker 1-Lite Satin Etch Both Active MDF Solid Core Double Prehung French Door

Internet #308443143

Model #PHID.SH.402SE.40.68.138-AA

Store SKU #1004061980

  • Prehung interior Shaker door includes jamb and hinges
  • Prehung interior MDF door includes jamb, hinges, and borehole
  • Glass window provides light for any mudroom, office, or pantry

Customer Reviews

  • 3.4
    out of 81 reviews
  • 33% recommend this product
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Showing 1-30 of 81 reviews
Poorly packaged, low quality door and frame.
Poorly packaged, low quality door and frame.
by
Response from Krosswood DoorsJun 5, 2020
We are sorry to hear that you didn't have a positive experience. Please contact our customer service department to assist you in amending your issues. KrosswoodDoors-HD
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
Doors are well made. Had some quality defects with chips around the hinges
Doors are well made. Had some quality defects with chips around the hinges
by
Response from Krosswood DoorsJun 1, 2020
We are sorry to hear that your doors did not arrive in perfect condition. If there is anything we can help with please contact our customer service department. KrosswoodDoors-HD
  • Verified Purchase
  • Recommended
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Good quality doors but the two were offset at the...
Good quality doors but the two were offset at the center about 1/4” which necessitated moving the striker plate. I also had to tighten a few screws on the hinges so they would be flush.
by
Response from Krosswood DoorsApr 21, 2020
Sorry that you didn't have a perfect experience. If you need additional help, please contact our customer service department. KrosswoodDoors-HD
  • Verified Purchase
They are gorgeous ...
They are gorgeous
by
Response from Krosswood DoorsApr 16, 2020
We love that you love your door! Please share pictures of your finished project. KrosswoodDoors-HD
  • Verified Purchase
These doors were very disappointing. They were hung incorrectly by the manufacturer; the frosted ...
These doors were very disappointing. They were hung incorrectly by the manufacturer; the frosted side should be facing in (like every other frosted door I’ve purchased) if used as closet doors . If they go between rooms it’s not a problem. My carpenter spent 2 extra hours installing this set because it was so warped and he had to fix the frame. I cannot tell you about all the other issues or my review will get rejected for the 6th time. I waited a month to get these installed, and now I’m stuck with them. With labor, I’m in over $1000. They could be nice if they didn’t have so many issues, especially the wrong side facing out.
by
Response from Krosswood DoorsApr 10, 2020
We are sorry to hear that you are disappointed with your purchase. Please contact customer service and we would be happy to assist you. KrosswoodDoors-HD
    Its exactly what we were looking for....
    Its exactly what we were looking for.
    by
    Response from Krosswood DoorsMar 5, 2020
    We are happy to hear that you are pleased. Enjoy your door! KrosswoodDoors-HD
    • Verified Purchase
    They were great ...
    They were great
    by
    Response from Krosswood DoorsFeb 24, 2020
    We love to hear that you are happy! Enjoy! KrosswoodDoors-HD
    • Verified Purchase
    Looks super fancy, we used it for our master closet...
    Looks super fancy, we used it for our master closet but can also fit in an office. We painted it a lightly different color to match our decor and added handles on both sides, all other hardware and frame come with it.
    by
    Response from Krosswood DoorsFeb 12, 2020
    We love to hear how our customers use our doors. Please share pictures! KrosswoodDoors-HD
    • Verified Purchase
    The etching has already flaked off and we’ve only had...
    The etching has already flaked off and we’ve only had them installed a couple of weeks. They also rattle back and forth when they are closed. I’d replace or exchange them however, I’m afraid it’s to late at this point because we had a wall built around them.
    by
    Response from Krosswood DoorsFeb 12, 2020
    Please contact our customer service department and they would be happy to assist you in getting the product you ordered. KrosswoodDoors-HD
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Materials are inferior. Based on what we paid the doors...
    Materials are inferior. Based on what we paid the doors should have made better. One is slightly warped and cannot square no matter how many shims used to square and plumb. I should have built them myself. Frosted glass not uniform at all. Very dissatisfied.
    by
    Response from Krosswood DoorsFeb 5, 2020
    We are sorry to hear that you were not satisfied with your purchase. Prior to our doors be shipped we do a quality check to make certain that the doors are plumb and level. We also do quality checks on our glass. Please contact customer service and they would be happy to assist you providing a solution. KrosswoodDoors-HD
    • Verified Purchase
    Beautiful and well made!...
    Beautiful and well made!
    by
    Response from Krosswood DoorsJan 29, 2020
    We love to hear that our customers are happy. Enjoy your doors! KrosswoodDoors-HD
    • Verified Purchase
    It was perfect for a small 48" opening. Looks great.
    It was perfect for a small 48" opening. Looks great.
    by
    Response from Krosswood DoorsDec 20, 2019
    We love to hear that you love your purchase. Enjoy your door! KrosswoodDoors-HD
    • DIY
    • Verified Purchase
    • Recommended
    4 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Nice, solid french doors and really great customer support at...
    Nice, solid french doors and really great customer support at Krosswood Doors
    by
    Response from Krosswood DoorsDec 2, 2019
    We are happy to hear that you have had a positive experience. KrosswoodDoors-HD
    • Verified Purchase
    The doors look great and were pretty easy to install....
    The doors look great and were pretty easy to install. Only issue we had was getting the two doors to line up perfectly, but we managed to make it work.
    by
    Response from Krosswood DoorsOct 22, 2019
    We are so glad to hear that you are loving your doors! Enjoy! KrosswoodDoors-HD
    • Verified Purchase
    Took a couple deliveries to get an undamaged set. They...
    Took a couple deliveries to get an undamaged set. They were easy to hang and look good once painted.
    by
    Response from Krosswood DoorsAug 1, 2019
    We are sorry to hear that there was shipping damage on your products. Glad to hear that you got what you were looking for and they worked out for you. KrosswoodDoors-HD
    • Verified Purchase
    3 Star Review
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Solid doors, nice glass frosting, but frosting has some stains...
    Solid doors, nice glass frosting, but frosting has some stains around the corner areas of the glass (not too bad, but not “excellent.” I think the value for the money paid is OK
    by
    Response from Krosswood DoorsApr 22, 2019
    We are happy to hear that you like your doors. To deal with the stains you can use rubbing alcohol to make those disappear. Enjoy your doors for years to come! KrosswoodDoors-HD
    • Verified Purchase
    Showing 1-30 of 81 reviews

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