#1 Home Improvement Retailer

Customer Reviews for Krosswood Doors 36 in. x 96 in. 1-Lite Satin Etch Solid Core MDF Primed Left-Hand Single Prehung Interior Door

Internet #206316535

Model #KW-SH402SE-3080-LH

Store SKU #1001487011

  • Our MDF interior doors arrive primed and ready-to-paint any color
  • Prehung interior MDF door includes jamb, hinges, and borehole
  • Glass window provides light for any mudroom, office, or pantry

Customer Reviews

  • 3.6
    out of 172 reviews
  • 57% recommend this product
Filter by:
Showing 1-30 of 172 reviews
Very nice door. Probably the nicest door I have ever had. For an extra room over our garage. Easy installation and very well built.
by
Response from Krosswood DoorsMay 8, 2024
Thank you for the review, Travman! KrosswoodDoors-HD
  • Verified Purchase
Door was prehung incorrectly
The door seems OK enough and is what we wanted - however, only upon installation did we end up realizing it was prehung upside down in such a way we cannot flip the door to correct it without it looking horrible. So be sure to check your door for that. Hopefully we can get this corrected.
by
Response from Krosswood DoorsApr 15, 2024
Hi there, thank you for taking the time to write us a review and for providing some feedback. We are sorry that you received your door prehung upside down, we will be sure to pass your comments along to our quality control department so that this issue is corrected moving forward. KrosswoodDoors-HD
    Absolutely garbage. Joinery looked like they used a dull chainsaw, when opened the door all the screws fell out of the bottom hinge, customer asked if I got the door at a salvage sale. Have pictures, will never get a door there again. I guess quality doesn’t count anymore. BTW…. Customer refused to pay for the door. Thanks
    by
    Response from Krosswood DoorsOct 20, 2023
    Hi Peter, we are sorry to hear of this experience. Please contact our customer service department and they would be more than happy to help you! KrosswoodDoors-HD
    • Verified Purchase
    1 found this review helpful
    Nothing like the product photos
    Do not buy this door! It was literally SPRAY PAINTED clear glass. Nothing like the product photos. Absolutely disappointed in the quality, especially at a $700 price tag. Home Depot should remove this product from its site.
    by
    Response from Krosswood DoorsMay 10, 2023
    Hi there. Our doors are primed with a protective film already installed to protect the glass. This also helps the clean up if you are planning to paint your doors. We recommend using a razor blade lightly along the edges of the glass, then peeling up from any corner to remove the film. KrosswoodDoors-HD
      3 found this review helpful
      Waste of time and energy
      Went to pick this door up from HD and immediately ordered a replacement. Even the door guy from HD said to return it. The glass looked like it was painted directly, buy had a plastic cover underneath. This was very difficult to remove and required an exacto knife, razor blade, and elbow grease to remove. Also the removal process wasn’t pretty around the edge of the glass. Needless to say, returned the second door as well. For the price would expect better quality.
      by
      Response from Krosswood DoorsMay 4, 2023
      We are sorry you had this experience with Krosswood Doors. We'll take your comments into consideration as we continue to improve our quality control processes. KrosswoodDoors-HD
        2 found this review helpful
        Very nice door. Fast delivery....
        Very nice door. Fast delivery.
        by
        • Verified Purchase
        Well constructed and good quality door!
        Well constructed and good quality door!
        by
        Response from Krosswood DoorsApr 5, 2021
        We are happy to hear that you love your door. Enjoy! KrosswoodDoors-HD
        • Verified Purchase
        • Recommended
        Super easy to install and looks fresh and slick...
        Super easy to install and looks fresh and slick
        by
        Response from Krosswood DoorsSep 10, 2020
        We are so happy to hear that you love your doors! Enjoy! KrosswoodDoors-HD
        • Verified Purchase
        1 found this review helpful
        The overall looks nice and was easy to install. Most...
        The overall looks nice and was easy to install. Most of all I was happy that the hinges came in a black finish. There were some nicks, dents, a protruding nail. Visible gaps in upper frame corners. But fix those up with paint, wood filler, some tools. I'm still happy with my purchase
        by
        • Verified Purchase
        5 found this review helpful
        I returned this door within a half of an hour! First - it was not even packaged in a box - just o...
        I returned this door within a half of an hour! First - it was not even packaged in a box - just overlapping cardboard. The workmanship was an embarrassment to the company that produced it. The frosted glass was covered in plastic to "protect" the glass from overspray and whatnot. Well - it did not work. The glass itself had a ton of paint and adhesive on it. The bottom of the door itself had chunks of wood missing. The screws for the hinges were too long - so the points of the screws protruded from the door frame. Oh..and it was special order - so I had to wait almost 2 weeks for the big disappointment. On a good note - customer service at Strongsville was awesome!
        by
        Response from Krosswood DoorsApr 11, 2018
        We are so sorry that this was not a positive experience. Please reach out to our customer service team to see what we can do to make this better for you. KrosswoodDoors-HD
          16 found this review helpful
          Edge of door was rough cut with a dull saw and edges chipped on most noticeable part of the door and edge was not primed. I had to sand and prime the edge before painting which wasn’t expected for a primed pre-hung door.
          by
          Response from Krosswood DoorsAug 15, 2024
          Hi Dan, we are sorry that you received your door in this condition. We will pass your comments along to our quality control department! KrosswoodDoors-HD
          • Verified Purchase
          NOT A FROSTED / PRIVACY DOOR
          ordered this door for a customer and it is not frosted/privacy door as it states. practically cleared. I called Krosswood and they do not sell a frosted door
          by
          Response from Krosswood DoorsApr 17, 2024
          Hi Jake! We are sorry that this door did not meet your expectations. This door does come with satin etched glass (also known as frosted glass). KrosswoodDoors-HD
            by
            • Verified Purchase
            It’s perfect for walk-in pantry or closet
            by
            Response from Krosswood DoorsApr 3, 2024
            Hi Eli! Thank you for taking the time to write us a review! We are so glad you love your door! KrosswoodDoors-HD
            • Verified Purchase
            It arrived damages and the panel was clear, not opaque. I had to return it.
            by
            Response from Krosswood DoorsMar 13, 2024
            Hi Allison, we are so sorry to hear of your experience with your door. It sounds like the wrong door was sent out to you. We apologize for the inconvenience this may have caused you! KrosswoodDoors-HD
            • Verified Purchase
            The quality is fair, not great. The door wasn’t cut perfectly square.
            by
            Response from Krosswood DoorsFeb 7, 2024
            Hi there! Thank you for the feedback. We will take your comments under consideration as we work to improve our quality control processes! KrosswoodDoors-HD
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            It took 3 doors getting shipped to finally get one...
            It took 3 doors getting shipped to finally get one without blemishes on the glass or without the door being banged up.
            by
            Response from Krosswood DoorsJun 8, 2023
            We are sorry to hear of your experience. We will take this comment under consideration as we work to improve our quality control processes. KrosswoodDoors-HD
            • Verified Purchase
            A very nice door for the money paid....
            A very nice door for the money paid.
            by
            • Verified Purchase
            Very very poor quality. Crooked frame. Hinge not flush. Garbage...
            Very very poor quality. Crooked frame. Hinge not flush. Garbage prime job.
            by
            Response from Krosswood DoorsMay 3, 2023
            We're sorry to hear that you had a poor experience. We'll take this comment into consideration as we continue to improve our products and quality control. KrosswoodDoors-HD
            • Verified Purchase
            by
            • Verified Purchase
            Poor quality, the door had paint all over the glass...
            Poor quality, the door had paint all over the glass when I received it.
            by
            Response from Krosswood DoorsMay 4, 2023
            Hi Cher, we are sorry you received your door in this condition. We'll take your comments into consideration as we continue to improve our quality control processes. KrosswoodDoors-HD
            • Verified Purchase
            1 found this review helpful
            The door is a beautiful....
            The door is a beautiful.
            by
            • Verified Purchase
            Plan an hour plus for prep work
            The door itself is nice looking but it comes covered with primered plastic that is a disaster to remove as the plastic is under the frame so it must be cut out and the primer falls off in tiny little pieces almost like sawdust. Then the latch side of the door (the side that will be seen when opened) was not finished, it was rough wood that doesnt look all that great after 2 coats of paint. So if you are looking for a door that can just be painted and hung this is not for you, it is a lot of prep work.
            by
            Response from Krosswood DoorsMay 4, 2023
            Hi Laurie, thank you for the feedback. We'll take your comments under consideration as we work to improve our quality control processes. KrosswoodDoors-HD
            • Verified Purchase
            Great Door
            The door was received in good condition and installed easily into our bathroom. It looks great after caulking the slight gaps in the door jam and trim and then painting it all . The installation went easy for my first time at installing a door.
            by
            • Verified Purchase
            Arrived earlier than expected.
            It was easy to install and looks great.
            by
            • Verified Purchase
            Nice door with privacy. A little pricy...
            Nice door with privacy. A little pricy
            by
            • Verified Purchase
            Showing 1-30 of 172 reviews

            Frequently Bought Together

            Exclusive
            +
            +
            Price:
            $728.00