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Customer Reviews for Kwikset Dakota Polished Brass Single Cylinder Door Handleset with Tylo Door Knob Featuring SmartKey Security

Internet #202498579

Model #687DAXT 3 SMT CP

Store SKU #571268

  • Universal handing fits both right & left-handed door preparations
  • SmartKey Security re-key allows you to rekey your lock in seconds
  • Fits door thickness of 1-3/8 in. to 1-3/4 in.

Customer Reviews

  • 4.4
    out of 302 reviews
  • 92% recommend this product
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Showing 1-30 of 302 reviews
Replaced a silver colored handle for customer. This served my purpose. I like that the holes lined up and I didn’t have to cut new ones. They kept their old deadbolt.
by
  • Verified Purchase
Defective or not as advertised
Instruction 10 claims there is a spindle to adjust on the inside of the handle, but there’s no such thing, so I was unable to install despite my door fitting within the sizing stated on the box.
by
Response from KwiksetMar 19, 2024
Hello AAF1,

Please follow this link and see Step 10 for the instructions on how to rotate the Half Round Spindle: https://kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5066500_687[rlvr].pdf

Should you need more help with the installation, we're happy to help you here:
https://www.kwikset.com/support/customer-service

Thank you,
Kwikset kwikset
    Easy to install. Very easy to re key which was a big plus.
    by
    • Verified Purchase
    Home Depot website is garbage
    I purchased this product under the sole premise that its installation was adjustable. On an entrance handle set, the distance between the center bore hole of the latching unit and the lower mounting screw of the handle is extremely crucial that you don’t have to make an additional hole in the door. If you look at this product description, and then click on installation instructions, you will see that they claim this handle set is adjustable. It is not and this is a complete waste of time for me.
    by
    Response from KwiksetDec 7, 2023
    Hello 707locksmith,

    We appreciate your feedback and your experience with our products is very important to us. Kwikset Model # 687DAXT 3 SMT CP distance from the center of the bore hole to the center of the bottom screw is 8-13/32". If there's any additional assistance that we can provide, our Support Team is more than happy to help at 1-800-327-5625. We look forward to hearing from you!

    Thank you,
    Kwikset kwikset
      The inside portion of the deadbolt lock does not fit flush to the door.
      by
      Response from KwiksetOct 31, 2023
      Hello Andrew,

      Thank you for posting a review. Your experience with our products is important to us. Please know that we have a team of lock experts here to assist you with anything from installation, to troubleshooting, to warranty support when needed. Can you please call our Support Team at 1-800-327-5625? We hope to hear from you soon!

      Thank you,
      Kwikset kwikset
      • Verified Purchase
      dissapointment
      Always used all Kwikset. Until now. Spent $79 on this. I understand its not the top of the line, but should be functional and presentable still. Not the case. The “brass” is wrinkled and moving to the touch. The interior doorknob feels and looks like a closet doorknob from a cheap motel. And it pulled off in my hand after installation. The interior snap ring came off inside. I fixed it, for now. Oh and no amount of adjusting keeps the plunger from sticking. Id take it back but the packaging got thown out. Beware
      by
      Response from KwiksetApr 9, 2021
      Hello Matt,
      Thank you for sharing your experience, and please know that we take tremendous pride in manufacturing quality products for our consumers, and we place immense value on our consumers’ experience. Our Support Team is more than happy to walk you through troubleshooting and replace the product under warranty if needed. We ask that you contact us for further assistance at 1-800-327-5625. We hope to hear from you soon!
      Thank you,
      Kwikset kwikset
        • Recommended
        1 found this review helpful
        This handle set looks so nice. It was easy to install and I love the fact that it has the ability...
        This handle set looks so nice. It was easy to install and I love the fact that it has the ability to be quickly re-keyed to your existing house keys.
        by
        • Verified Purchase
        • Recommended
        This was a replacement for an Arlington(KWIKSET) HANDLESET that was in place for 30 Years, the ne...
        This was a replacement for an Arlington(KWIKSET) HANDLESET that was in place for 30 Years, the new set was Very easy Install since all of the Holes and Mortises were the same.
        by
        • DIY
        • Verified Purchase
        • Recommended
        WOW!! This was such an easy install. I had no idea how much it was until I did it. I do believe t...
        WOW!! This was such an easy install. I had no idea how much it was until I did it. I do believe that i didn't have to replace this whole assembly. That all I needed was to replace the closing mechanism inside the door knob. In any case, the whole assembly was over 16 years old and the color was gone and since we just had the house repainted it seemed like the right time to get something as brand new looking as the paint on the house. This is a great unit. And what I love the most out of this, is that after you install it, you don't have to use the supplied key if you don't want to. You follow the instructions and it shows you how easy it is to re-key the lock so that you can use it with your current lock key!! Sweet Deal!!
        by
          • Recommended
          1 found this review helpful
          by
          • Verified Purchase
          Simple installation, looks great.
          by
          • Verified Purchase
          Good product. Would have preferred a nicer inside handle, but it works fine.
          by
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          by
          • Verified Purchase
          I would’ve been helpful if there was something on the packaging to notify you to be sure it was a left-hand or right hand door handle. Waisted a lot of time
          by
          • Verified Purchase
          by
          • Verified Purchase
          by
          • Verified Purchase
          We do not know how well product is it hasn’t been installed yet
          by
          • Verified Purchase
          by
          • Verified Purchase
          by
          • Verified Purchase
          The finish is very nice. Fit perfectly for the handle I was replacing. The best was the ability change the lock to fit an existing key from the previous lock.
          by
          • Verified Purchase
          My son was able to replace our old lock with the new Kwikset lock featuring SmartKey Security with ease and WITHOUT using a drill! The new lock works great! It's beautiful and a lot quieter than the old one.
          by
          • Verified Purchase
          This Kwikset Dakota Polished brass single cylinder door handleset with Tylo door knob fits my door
          by
          • Verified Purchase
          This is the only door lock that I use
          by
          • Verified Purchase
          I liked the key setting process that allowed you to adjust your existing key to the new lock.
          by
          • Verified Purchase
          I used the mechanical components to rebuild an older, discontinued model, old lock is as good as new.
          by
          • Verified Purchase
          I needed the same one that was on the floor & that was it
          by
          • Verified Purchase
          Showing 1-30 of 302 reviews

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