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Customer Reviews for Kwikset Chelsea Lifetime Polished Brass Single Cylinder Door Handleset with Juno Door Knob Featuring SmartKey Security

Internet #100669023

Model #800CEXJ L03 SMT CP

Store SKU #660346

  • Universal handing fits both right & left-handed door preparations
  • Fits door thickness of 1-3/8 in. to 1-3/4 in.
  • SmartKey Security re-key allows you to rekey your lock in seconds

Customer Reviews

  • 4.3
    out of 193 reviews
  • 86% recommend this product
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Showing 1-30 of 193 reviews
Parts Are Not Labeled Correctly
Ive purchased many Kwickset products over the years and have always liked them. I ordered this Chelsea Lifetime Polished Brass Single Cylinder Door Handleset with Juno Door Knob Featuring SmartKey Security NONE OF THE PARTS ARE PROPERLY LABELED. My vision is limited and the instructions lists parts by Number but parts sent all have different numbers on them. Customer Service said number on parts were actually manufacturer numbers, not the number on instructions. Customer service only apoligized and offered no solution to this. I guess I am just going to guess which screw or part goes where and pray it works. Thanks alot Kwickset. Parts Are Not Labeled Correctly
by
Response from KwiksetMay 9, 2024
Hello EricRN,

Thanks for taking the time to share your experience and please know that we are happy to walk you through the installation. Here's a link to our online installation guide: https://kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5048337_800[cexj]_cp.pdf

And we can also provide further support here: https://www.kwikset.com/support/customer-service

Thank you,
Kwikset kwikset
    I purchased this Kwikset product to replace one of the same brand. The new one fit perfectly and...
    I purchased this Kwikset product to replace one of the same brand. The new one fit perfectly and required no adjustments, other than to activate the new key via the SmartKey function. I love the look and am completely satisfied with my new door hardware.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Very easy to insatall and great security quality. Thank you...
    Very easy to insatall and great security quality. Thank you Chelsea Smart Key .
    by
    • Verified Purchase
    No hassle guarantee
    1 simple call and a follow up with pictures was all it took to get my handset replaced. It had faded with time and actually had a nice patina. But the neighbor kids broke the outside latch by continually jiggling it, ringing the doorbell, and then running. Funny the first 3 times but it went on for nearly an hour. It took a couple weeks for a completely new hand and lockset to come, but it was very easy to install and brought life back to my door.
    by
      • Recommended
      Our front door looks brand new!
      We recently had our front door refinished and changed the hardware. Our old hardware color was not available, but the satin nickel set really brings out the color in our door's glass frame. Great purchase, and we were able to keep our same keys.
      by
        • Recommended
        by
        • Verified Purchase
        Even though this is a different brand it is the same model and fit perfectly.
        by
        • Verified Purchase
        easy to install. looks great.
        by
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        This replaced a 28 year old worn out front door lock assembly with perfect fit, no alterations or locksmith required.
        by
        • Verified Purchase
        by
        • Verified Purchase
        Good quality hardware. Easy to install.
        by
        • Verified Purchase
        Perfect fit and easy installation. Finish is attractive
        by
        • Verified Purchase
        The door handle was very easy to install. It is working great.
        by
        • Verified Purchase
        This was ordered for a client. Installation was easy. We did not use the SmartKey feature.
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        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        by
        • Verified Purchase
        It was easy to install and looks good...
        It was easy to install and looks good
        by
        • Verified Purchase
        The Chelsea Kwikset was easily installed Looks really good and...
        The Chelsea Kwikset was easily installed Looks really good and functions very smoothly.
        by
        • Verified Purchase
        fit door
        great, easy installation
        by
        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Just what I needed for my new front door...
        Just what I needed for my new front door
        by
        • Verified Purchase
        A good value for a replacement doorset
        It is all you need. Easy to install, brass was well polished and protected in the box. I had to replace another front door fixture and this smoothly fit the bill without the high costs of other brands.
        by
        • Verified Purchase
        • Recommended
        Install was easy. Parts were quality. Aesthetics are sleek and...
        Install was easy. Parts were quality. Aesthetics are sleek and strong.
        by
        • Verified Purchase
        Price is acceptable. But, installation is very sensitive to the...
        Price is acceptable. But, installation is very sensitive to the knobs alignment. To me, it was poorly engineered.
        by
        Response from KwiksetSep 6, 2022
        Hello Daniel,

        Your experience with our products is very important to us and we're here to help. Our team of lock experts is here to assist you with anything from installation, to troubleshooting, to warranty support when needed. Should you need assistance, we ask that you please call our Support Team at 1-800-327-5625.

        Thank you,
        Kwikset kwikset
        • Verified Purchase
        The first door knob set I purchased the brass finish...
        The first door knob set I purchased the brass finish which is essentially a foil was lifted off the hardware. I had to pay my handyman to make the trip back to the store and exchange it for another.
        by
        Response from KwiksetAug 5, 2022
        Hello Joanne,

        Your experience with our products is very important to us. We have a team of lock experts here to assist you with anything from installation, to troubleshooting, to warranty support when needed. Should you need assistance, we ask that you please call our Support Team at 1-800-327-5625.

        Thank you,
        Kwikset kwikset
        • Verified Purchase
        Excellent quality and adds beauty to the new door too!...
        Excellent quality and adds beauty to the new door too!
        by
        • Verified Purchase
        Showing 1-30 of 193 reviews

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