Customer Reviews for LG NeoChef 24 in. Width 2.0 cu.ft. Stainless Steel 1200-Watt Countertop Microwave

Hi Missy! We found an article that will help with your LG microwave's heating. Check it out here: https://shorturl.at/QqehD! We know how essential it is for your microwave to warm up properly, so we'd be happy to assist you over on our social pages. Reach our team at @LGUSSupport; we've got your back! *Jae

Hi, Wendy. Thank you for reaching out and letting us know about the issue with your LG Microwave (LMC0975ST) model. We understand how concerning it is to experience problems with a product so soon after purchase. We strive to provide durable, high-quality products that exceed our customer's needs. For help, if you notice sparking or any other signs of electrical malfunction, please stop using the microwave immediately to avoid any potential hazards. Ensure that the appliance is unplugged and safely disconnected. Since you’re waiting for information on a reimbursement, please follow up directly through a private message on social media @LGUSSupport. Provide details about your purchase and the issue you're experiencing so we can expedite the process. We are here to ensure you receive the support you need to resolve this issue. ^Juvy

Hi, there. Thank you for taking the time to review the LG Microwave (LMC2075ST) model. We understand your concern about the difficulties you are experiencing using the unit. We strive to provide accurate and detailed product information to help our customers make informed decisions. However, we acknowledge that sometimes, despite our best efforts, a product may not meet your specific needs or preferences. We appreciate your feedback on the discontinued counter model's design. We'll consider this for future products. Your feedback is important to us, and we'll share it with our team for review. If you need help, you can reach out to us on social media @LGUSSupport. ^Juvy

Hi there! Your microwave plays an essential role in your busy routine! Let's get the door button repaired! Please send us a private message on social media (@LGUSSupport) with your phone, model, & serial numbers. We're here for you every step of the way during the repair process! ^Chris

Hi, Charles. Thank you for sharing your experience and providing feedback on the LG Microwave (LMC0975ST) model. We're sorry to hear that your unit stopped working and that contacting LG Support did not meet your expectations. We strive to provide reliable, high-quality products and excellent customer service that meet our customer's needs and expectations. We appreciate your feedback and will consider it to improve our products and support services. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy

Thank you for sharing your experience with us. We're sorry to hear about the durability issue you encountered with your microwave. Your feedback is valuable; we'll use it to improve our products. If you have any further concerns or need assistance, please don't hesitate to reach out on our Facebook or Twitter via @LGUSSupport. We appreciate your input. -Ken

Hi, there. Thank you for taking the time to review the LG Microwave (LMC0975ST) model. We take product safety very seriously, and it is important to us that our customers have a positive and worry-free experience with our appliances. Please visit this link for guidance and assistance: https://www.lg.com/us/support/help-library/lg-microwaves-how-to-prevent-sparking-CT00000303-1383229445510. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Hey there! We are dedicated to providing you with as much assistance as possible to ensure the best performance of your LG microwave. We would like to check your warranty options and try to get this door latch fixed! Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. Let's see what we can do to resolve this situation. We look forward to hearing from you! ~ Jupe

Hi Zeb, we understand how much you value the quick and convenient cooking method your microwave has to offer! Please reach out to us on social media at the handle @LGUSSupport so that we can assist and discuss possible repair options. Please include your phone number and microwave information (model and serial numbers) in your private message to us. We're looking forward to getting the issue resolved! ^Chris

Hi there! We're sorry to hear about the issues you've been experiencing with your LG microwave. It's definitely not the kind of service we strive to provide. We understand your frustration, especially with the warranty labor and inconvenience costs. We want to make things right for you. If you could please reach out to us on Facebook or Twitter through @LGUSSupport, we'd be more than happy to assist you further and see how we can resolve this situation. We value your feedback and appreciate the opportunity to make things better. Thank you for bringing this to our attention, and we look forward to helping you out. ^Dan

We understand how frustrating it can be when a product doesn't meet your expectations. We appreciate you taking the time to share your thoughts with us about the LG Microwave. Your review is incredibly valuable and will help us make the necessary improvements to better serve our customers in the future. ~Rita

Hello Llyn! Thank you for bringing this to our attention! We understand that it can be very frustrating when things don't work as expected, and want you to know that we are committed to resolving any issues you have. You can always reach out to us via direct message on Facebook or Twitter using the handle @LGUSSupport. Please be sure to include the model and serial number of your microwave in the message. We appreciate you reaching out to LG! ~Rita

Because we believe in providing you with high-quality products, we were very concerned when we learned that your LG NeoChef Microwave had stopped working! This is not what we intended for you. To rectify this situation, we'd like to look into it further. Please send us a direct message on Facebook or Twitter using the hashtag @LGUSSupport and include the microwave's model and serial numbers. Our priority is to get this resolved as soon as possible. ~Rita

Hello, Kath. We're truly sorry to hear about the concerning incident you've experienced with your LG Microwave. Safety is our utmost priority, and this is certainly not the experience we want for our customers. Your feedback is incredibly valuable, and we're committed to finding a solution.

We're relieved to hear that you were present and able to take action to prevent any further harm. We want to take immediate action to address this. Kindly send us a private message via Facebook or Twitter @LGUSSupport with your contact details and a detailed description of the incident. Your safety is of the highest importance to us, and we're dedicated to assisting you. Thank you for bringing this to our attention. —Kai

Hey there, Felix. Thank you for taking your time in leaving us a review regarding your 2.0 cu. ft. NeoChef™ Countertop Microwave with Smart Inverter and EasyClean®. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ^Anthony

Thank you for contacting us regarding your concerns about your LG NeoChef Microwave. It would be our pleasure to delve deeper into the issues you are facing and find out what steps we can take to address them. We need to switch to a different platform in order for you to receive immediate assistance. You can direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the microwave. It will be our pleasure to assist you. ~Rita

Hi Jeanne, we understand you're experiencing several issues that leave you unsatisfied with our LG microwave. Please allow us to help as we know how important having a strong Wi-Fi connection throughout your entire home is! Feel free to send us a message on Facebook or Twitter so that we can offer our support. Our handle on these platforms is @LGUSSupport. Please include your microwave model and serial number in the message. We look forward to assisting you! ^Chris

Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.