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Customer Reviews for LG Styler SMART Steam Closet in Espresso Dark Brown with TrueSteam Technology and Moving Hangers

Internet #306654292

Model #S3RFBN

Store SKU #1003805957

  • Keep creases in pants looking crisp and sharp
  • Sanitize & reduce allergens w/ LG exclusive TrueSteam technology
  • Refresh between washes to remove odors from sweat, food, and more

Customer Reviews

  • 4.4
    out of 276 reviews
  • 85% recommend this product
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Showing 1-30 of 276 reviews
Great features
I bought this is in august . I am happy to have it.
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  • Verified Purchase
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  • Verified Purchase
Amazing!
I bought this as a recommendation from my mother who also loves it and so gave it a try and will recommend it to my children
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  • Verified Purchase
Do not buy! No service available for this product.
Stopped working in a year. I reached out to LG for support after it stopped working within a year. They informed me that the warranty had expired and suggested that I seek assistance independently. They provided me with a list of six service providers within a 50-mile radius. Unfortunately, none of them seemed to be familiar with this particular product and were unable to offer assistance.
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Response from LGAnswersJul 19, 2023
Hello, Sunny. We greatly appreciate your effort to inform us about this. We apologize for the unsatisfactory experience you've had with your Closet. Please send us a private message via Facebook or Twitter, and we'll be more than happy to discuss possible options. Thank you! —Kai LG
    Great experience
    Ordering and delivery was easy. The steam closet worked as advertised.
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    • Verified Purchase
    Product was delivered on time and works great!...
    Product was delivered on time and works great!
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    • Verified Purchase
    Great addition to our house
    Helps reduce the amount of laundry by refreshing and sanitizing clothes and everything in between.
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    • Verified Purchase
    Thoroughly disappointed
    The styler does not smooth out ANY wrinkles in any fabrics. It does not do what it states. I was unable to return it due to installation taking longer than the 48- hour return time frame. Installation required three trips. Installers did not know what a styler was. First installers who came did not know what type appliance they cane to install and thought they were there to install an oven. When I showed them the styler, they told me that they did not know what that was and they had never seen or heard of it before. They also said they thought it was a refrigerator. The second installers came in walked right by the styler and asked me where it was. They thought they were installing a dryer and asked where the dryer was. How could any of these installers install an appliance they’ve never seen or heard of before? Lack of knowledge about the product and its installation is unprofessional and untrustworthy. I was afraid to use the styler when proper installation could not be guaranteed. After almost a week of being on the phone hit hours with LG and Home Depot, we gave up and installed it ourselves. Still doesn’t work. Waste of money, time and effort.
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    Response from LGAnswersJun 5, 2023
    Thank you for reaching out to us with this review about the LG Styler Smart Steam Closet in Mirror Finish with Steam and Sanitize Cycle. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG
    • Verified Purchase
    simplicity
    I bought this a few months ago and wasn't sure how I would like it. Love being able to hang clothing worn only a few hours and freshen it up. I have had a designer come in to arrange my laundry room along with the LG washtower. Excited to be out of my old basement laundry room!
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    Response from social/LGJun 23, 2023
    We love it! Your very own personal laundry mat in the privacy of your own home. We appreciate your feedback, it keeps us on our toes. We want to let you know just how valued you are to us. Please know that we're here to serve you when you need us. ~Tanisha
    • Verified Purchase
    Sleek design and effective cleaning
    I bought this item after seeing a unit at a family friend's home. This unit has a nice modern look to it and fits nicely into our living space although it is bulkier than I had imagined. In terms of functionality, I have not tried all the features but the regular cleaning does seem effective on my work clothes. Happy with the purchase!
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    • Verified Purchase
    I bought this a few weeks ago and the delivery was very fast. They brought into my room of choice. It’s worked great so far. Haven’t tried all the features but seems to remove wrinkles.
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    • Verified Purchase
    Awesome and unique
    Great unit. Its like a personal Dry Cleaner in my closet !
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    • Verified Purchase
    So long Ironing!
    [This review was collected as part of a promotion.] I bought the KG Styler a few weeks ago and I am thrilled. The machine works quietly and takes all wrinkles out of my dresses and shirts. I am optimistic the Styler will ultimately save money on my dry cleaning bills.
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    • Verified Purchase
    Must need for families
    With kids running around and family activities outside, this styler helps in all aspects of life. The kids always make their stuffed animals dirty, so having the styler sanitize their toys helps with keeping our hygiene up. With clothes, I tested the styler out after barbecuing. There was a big smoky smell on my clothes, so I placed the clothes in the Styler and put the status on Refresh > Light. The Styler took 20 minutes and got the smell out of the clothes. The Styler does it's job, I guess it's more getting used to which settings for which fabrics. In addition, the mirror finish doubled as a stand up mirror which we have been in the market for.
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    Response from VXI Austin Apr 19, 2023
    Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
    • Verified Purchase
    So useful & effective!
    [This review was collected as part of a promotion.] This is so useful to refresh or sanitize clothes after coming back from a day of work. No need to steam or iron after use as well! Definitely makes my life easier!
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    Response from Social MediaApr 12, 2023
    Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
    • Verified Purchase
    Tremendous and Easy Pant Creases!
    [This review was collected as part of a promotion.] The refresh closet is wonderful! It refreshes clothing awesomely, but our favorite feature is the pants press. My husband loves the creases on his work pants and dress pants. It was actually my husband who talked me into getting the appliance and I’m glad he did! At first we thought we’d put it in the laundry room, but then realized it made more sense to put it right outside our walk-in closest. When we take our clothes off we can put them in for a refresh before we put them away and at night we put our outfits for the next day in and they are perfect in the morning! Very practical and it saves on the cost and hassle of some of our dry cleaning.
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    Response from LG Social MediaMar 27, 2023
    It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected in your experience using the LG Styler® Smart wi-fi Enabled Steam Closet with TrueSteam® Technology and Exclusive Moving Hangers, model S3RFBN. We’re so glad you had a great experience. Thanks for choosing LG and thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you.^Danee
    • Verified Purchase
    Great featers.
    I bought it month ago and very satisfied with products
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    Response from LG Social MediaMar 22, 2023
    Hi! We're glad you're satisfied with the LG Styler® model S3WFBN. With the Styler® steam closet, clean, sanitize, and refresh with steam, not chemicals! Enjoy the quick refreshing option! Should you need support, don't hesitate to contact us via one of the following methods: https://www.lg.com/us/support/contact. ^Chris
    • Verified Purchase
    Great product. Easy to use. Save me alot of time.
    [This review was collected as part of a promotion.] We have this LG smart steam closet for 10 months. I am glad to have it.
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    Response from LG Social MediaApr 4, 2023
    Hi, we're glad you made us a part of your quick steam cleaning routine! Enjoy the convenient refresh option for your clothing made possible by your LG Styler® Smart wi-fi Enabled Steam Closet. Should you need support, we're available on social media for your convenience. Our Facebook handle is @LGUSA and our Twitter handle is @LGUSSupport. Feel free to private message us or direct message us. ^Chris
    • Verified Purchase
    A great product which enhances experience
    I bought the Styler to complement my laundry/dry cleaning. As I have a large number of fine clothing which I try to preserve from getting cleaned too often. At the same time, the sanitizing is the way to go.
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    • Verified Purchase
    LG styler review
    [This review was collected as part of a promotion.] love this styler! it is must have for every home and save you money and time to go to cleaners
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    • Verified Purchase
    A Must for Designer Clothings.
    I bought this as an addition with our new laundry set. It’s a must for those that do not want to wear out there clothing that machine washing can do over time. If what we were wearing isn’t dirty or stained, we use the Styler to sanitize our clothing to retain its color and fabric. We’ve found this to be a must especially if you wear expensive clothing.
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    • Verified Purchase
    I'm not happy about Best
    It works great wife loves it and so easy to use No Ironing
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    Response from LG Social MediaJan 17, 2023
    We appreciate your kind words, and your time to share your thoughts with us. Rest assured, your feedback will be shared with our Product and Marketing Team to meet your expectations, and to maintain a clear vision on potential ways to refine our products and services in the near future. Thank you. ~Bridge
    • Verified Purchase
    [This review was collected as part of a promotion.] I've liked it since 5 years ago but I haven't had a chance to buy it yet. I really like it this time, it gives my clothes a fresh, clean feeling, and eliminates odors. Great
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    • Verified Purchase
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    • Verified Purchase
    Love this styler!!
    Since it was delivered to my place I use it almost every day. It refreshes, sanitizes and dries clothes. I'm happy to wear them after freshly being steamed.
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    • Verified Purchase
    best holiday gift
    Very convenient and easy to use. I used to have to use a hand steamer and iron to clean my clothes that I don’t throw into the washer/dryer, and this allows me to easily and conveniently clean those clothes now without doing any manual work with the hand steamer and iron. Just hang and place into the styler. Would highly recommend for someone who is always busy working. Long Wu
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    • Verified Purchase
    Amazing!!
    [This review was collected as part of a promotion.] I bought this 2 weeks ago, best investment yet! I love it and am using it every single day. Fill the container with water and steam away!!!
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    • Verified Purchase
    Great system
    [This review was collected as part of a promotion.] Have had it for a couple weeks, it is great in refreshing clothes, it does not fully replace an iron but it will get out about 80% of the wrinkles.
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    • Verified Purchase
    Cool if you have the money or wear suits often
    I like it, keeps cloths fresh. Keep a couple of dryer sheets in there and your clothes will smell good (if they are clean). One very stupid thing is the timer function. It only lets you delay in hour increments and start at 3 hours... Why not just be able to set a time for it to be ready by? Because now I have to set a reminder on when to start a delayed cycle. That's so easily fixable. LG please update this to have a "Ready by..." Delay Start
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    Response from Social MediaDec 19, 2022
    Thank you for taking the time to communicate with LG about your experience with your LG styler. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
      I basically like the functionality of the styler/steamer. I...
      I basically like the functionality of the styler/steamer. I wish it was able to hold all the speciality cycles, not just a few at a time. It's fairly costly for a device that doesn't let you store all additional cycles it's capable of providing. LG should rethink that part.
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      • Verified Purchase
      Showing 1-30 of 276 reviews

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      Styler SMART Steam Closet in Espresso Dark Brown with TrueSteam Technology and Moving Hangers
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