Lawnmower, Thank you for taking the time to leave us your thoughts. I am sorry that the slides stopped working, I'm sure that was frustrating. As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the issue the best we can. Please feel free to give our Customer Care Specialists a call as they would be more than happy to help resolve this issue. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800.542.3789 or by email at customersolutions@libertyhardware.com. Best, Corinne with Customer Care