Thank you for taking the time to comment. We are committed to providing safe, quality products that meet or exceed government and industry standards. Know that our Customer Care Specialists are available to offer any assistance to address any concerns you may have. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800-635-2731 or by email at customersolutions@libertyhardware.com. We appreciate your feedback. Best, Customer Care Team