I read the reviews that said "give it 24 hours to unfurl", but still, the bed is, at its thickest 8", ant 6" in the corners. Looks horrid and warped.
Was this helpful?
Response from LucidFebruary 18, 2020
We are very sorry that this mattress hasn’t finished expanding.
Since posting your review, has there been any change in the mattress? Please know that it can take up to 48-hours for the mattress to fully expand.
If it ever takes longer than this though, then we are always willing to help you get a replacement or work with you to find another solution. Please email us at: email@example.com with more information and we will quickly assist you.
Bed came compressed in a box making bringing into out units a breeze. It even comes with its own protective cutter for taking the plastic off. Note, it does take 48 hours to completely decompress. The material is soft, and should feel comfortable under sheets. It's firm, but has a soft touch to the top of it. We used these in one of our furnished rental units. We've used others, but this was the first time we were able to get 10" of foam including a cooling foam for such a discount! Note, we don't use box springs, just slated platform beds, and add a thin sheet of board (underlayment or luon.) to avoid the foam sinking through the open slats. Highly recommended.
The mattress is a good product. Its a Comfortable mattress. The price is fair. It arrived in a box. In the paper work states not to lay on it for 48 hrs. which we didnt, but my mattress measures 9.25 inches. Then again for the price I paid it's a good mattress. My boyfriend likes it too. I do recommend this mattress.
The mattress is comfortable but did not expand fully. ...
October 23, 2020
The mattress is comfortable but did not expand fully. It is just over 7 inches when it was supposed to be 10 upon full expansion. It has had more than enough time. I've contacted Lucid also and they recommend that it get slept in more. ?.
We purchased this mattress for our 5th wheel. I slept...
October 23, 2020
We purchased this mattress for our 5th wheel. I slept great the whole three weeks we traveled! No aches or pains when I got up in the morning! You cannot feel the other person moving at all which makes for a restful night’s sleep. Now I’m thinking I need one for home as well! Five stars!!
The mattress is a great product. It’s comfortable & has...
October 12, 2020
The mattress is a great product. It’s comfortable & has a very soft feeling while also being firm. The mattress did come with a note stating to not lay on it for 48 hours so it’ll decompress completely & fully. I left the mattress to decompress for the 48 hours completely but the mattress wasn’t fully expanded. I then left it another 24 hours to see if it would continue to expand & it eventually never did. I ordered a 10" firm mattress & it only measures 8 1/2. The corners didn’t fully fluff out like it was suppose to & they measure 6 1/2.
I recently had a baby & didn’t have time to post a review, until now but overall the mattress is great, comfortable, soft & firm like I was expecting.
all four corners are not evenly decompressed.
Was this helpful?
Response from LucidOctober 13, 2020
We are glad that this mattress is a great product and that it is comfortable. However, we are sorry that it did not fully expand.
This mattress should have fully and evenly expanded within 48-hours of being opened. Seeing as it has been longer than this, it is possible that you received a rare defective unit and we will make it right for you.
Please email us at: firstname.lastname@example.org with proof of purchase and pictures of the mattress. We will gladly help you file a warranty claim or work with you to find another comfort solution.