Hey HomeDepotCustomer,
We are sorry that this mattress pad was not as thick as you expected.
This mattress pad is designed to provide extra padding to a firm bed for cloud-like comfort. However, we understand that this mattress pad may not be plush enough for every user.
If you would prefer something with more cushion, then one of our mattress toppers should provide the plush comfort that you are wanting. We offer a variety of toppers and we would be happy to provide recommendations if you are interested.
Seeing as this mattress pad was returned, is there anything else that we can do to improve your experience? Please let us know at: online@lucidmattress.com. Your satisfaction and comfort are very important to us.
Thank you!
Lucid. Beds for the Whole Family.