Hello Elijo and thank you for the feedback you posted on The Home Depot website. We are sorry to hear about your experience with your MOEN Banbury Single-Handle 1-Spray 1.75 GPM Shower Faucet in Spot Resist Brushed Nickel (Valve Included). The Moen Banbury has been thoughtfully designed, manufactured under strict quality guidelines, and is backed by our lifetime limited warranty to the original product purchaser. We would be glad to help you and show you we stand by our products. Based on the symptoms you need a flow cartridge. Our product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.