Hello MrBerrios we were disappointed to read that you are having an issue with the mounting hardware for the Moen Brantford 4-Piece Bath Hardware Set with 24 in. Towel Bar, Paper Holder, Towel Ring, and Robe Hook in Brushed Nickel. The issues described in your review would have been best handled under Moen’s Lifetime Limited warranty. As the original purchaser of the Moen Brantford accessories, you can contact Moen directly under the product’s Lifetime Limited Warranty. We would be delighted to troubleshoot the issue and present you with warranty options to quickly resolve the matter. Please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Eastern Time Monday through Friday.