Customer Reviews for MOEN Genta LX 9 in. Wall Mounted Hand Towel Bar in Brushed Nickel

Hello MARK and thank you for the feedback you posted on the Home Depot website. The Moen Genta collection offers both a towel ring-#BH3686BL and a hand towel bar-#BH3886BL. The following link will allow you to view the Moen Genta LX 6.88 in. Hand Towel Ring in Matte Black on the Home Depot website:

https://www.homedepot.com/p/MOEN-Genta-6-88-in-Hand-Towel-Bar-in-Matte-Black-BH3686BL/320176805

Moen product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Finattack and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the trouble that you experienced with the product installation. The Moen Genta BH3886CH Hand Towel Bar complements the Moen Genta collections contemporary, curved edges. This product can be installed into drywall with the provided installation hardware. Installation into a wood stud does require wood screws. We are sorry to hear that you are returning the products and hope that you will consider Moen for future purchases. As a reminder, Moen products are backed by the Moen Limited Lifetime Warranty. For pre-purchase, installation or warranty assistance, please contact us at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.