Thank you for your feedback, chazz. We are very sorry to hear that you are not fully satisfied with the quality of the New Haven 3/4 Oval-Lite Right-Hand Inswing Painted Steel Prehung Front Exterior Door with Brickmold, Jet Black. Masonite is dedicated to providing exceptional customer service and we sincerely apologize about any issues that have occurred. We have reached out to you via email to get more information on the issues you have experienced so as to assist you in rectifying any issues. If you have any additional questions, please don’t hesitate to contact us directly at 1-800-663-3667 from 9:00AM to 5:00PM EST or email us at helpline@masonite.com. Sincerely, Masonite