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Customer Reviews for Maytag 21 cu. ft. Top Freezer Refrigerator in White

Internet #300014332

Model #MRT311FFFH

Store SKU #1002351513

  • POWERCOLD gets everything back to nice and cold, nice and quick
  • BRIGHTSERIES LED Lighting casts a bright, white light on food
  • 10 year limited parts warranty, see warranty for details

Customer Reviews

  • 4.1
    out of 1,385 reviews
  • 79% recommend this product
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Showing 1-30 of 1,385 reviews
Perfect replacement for older garage refrigerator
[This review was collected as part of a promotion.] I bought this product 2 weeks ago to replace my very old garage refrigerator and it has exceeded my expectations in every way. Not only is Maytag top rated brand, but this model was also economical as well as larger for the same price of other models from unknown manufacturers. It is running extremely well without any issues, and I look forward to having this refrigerator for many years to come.
by
    • Recommended
    [This review was collected as part of a promotion.] Good simple basic refrig. It is noisy when it runs and the interior shelving is not flexible.
    by
      • Recommended
      America
      [This review was collected as part of a promotion.] Cheese Luchmeat slide draw continually slides off of tracks Ice maker only produces ice through four ports. MIRROR MIRROR ON THW WALL...
      by
      Response from Consumer CareJun 19, 2024
      We regret you are having these concerns with your Refrigerator. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook https://www.facebook.com/maytag or Direct Message on Instagram https://www.instagram.com/maytag/ . When responding please include your contact information and reference Case # 553221. Let’s see what we can do for you! Marcos O
        Temperature controls easy to use.
        [This review was collected as part of a promotion.] This new Maytag Refrigerator looks great with ourall new Maytag stainless steel kitchen appliances. Does great job keeping everything cold.
        by
          • Recommended
          Good but could stay closed better.
          [This review was collected as part of a promotion.] Bought this unit as ours had gone bad. Really like this unit other than the freezer door on the top does not want to always stay closed as tight as it should. We actually bought two of these so I hope the other one does not do the same thing.
          by
            • Recommended
            Great size and space for the price
            [This review was collected as part of a promotion.] We bought this item for a garage fridge and so far has worked gteat
            by
              • Recommended
              Simple but does its job
              [This review was collected as part of a promotion.] Garage Fridge died so we went out and got this no bells or whistles to replace it. It does the job just fine. The fridge portion is very spacious with decent layout. The freezer is smaller than I’m used to and hard to keep organized without using dividers or bins. Overall it was well worth the price for a garage fridge.
              by
                • Recommended
                [This review was collected as part of a promotion.] the weighted balance for the door that allows it to auto close or auto open is a bit annoying. I would prefer the door to be balanced to stay where it is placed.
                by
                  • Recommended
                  1 star
                  I DONT recommend this fridge. Price was ok but the quality of the shelves very bad . Plastic I hope it last cause I feel it will not hold up especially with kids. I'm not happy with it but I needed a refrigerator. I don't have the time to return this. Disappointed but my fault for not going into the store to purchase.
                  by
                  Response from MaytagTeamJun 14, 2024
                  Thank you for bringing this to our attention; we regret you are having these concerns with your Refrigerator. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you! MaytagBrand
                    • Recommended
                    [This review was collected as part of a promotion.] So far so good Fridge is working well Good purchase for amount paid.
                    by
                      Satisfied with purchase
                      [This review was collected as part of a promotion.] So far, after a few weeks, overall satisfied with fridge. Wish the freezer shelf could be adjusted but appreciate the light in freezer. Adjustable fridge door bins are a plus, along with the large deli drawer. Produce bin drawers slide very easily although, with the humidity control on/off options, don't understand the gap in openings for the drawers that would affect the humidity setting if the drawers are not able to close completely.
                      by
                        • Recommended
                        Basic fridge just what I wanted. Large freezer. Only issue is that the deli drawer keeps falling out. There are no stops on it and it does not hold much .
                        by
                        • Verified Purchase
                        Good product
                        [This review was collected as part of a promotion.] I am happy with my new refrigerator. I gave it 4 stars because there are a few things I would change in the design. It needs four bins instead of three, I ordered the 4th one from Maytag replacement parts. The bottom shelf just barely lets a gallon of milk slide through. There needs to be more height adjustments to the sides of the walls. The deli drawer is a nice feature but, it does seem rather lightweight. I like the clear bins and LED lights. It makes it bright inside and easy to see things. The pocket doors give me more room for my collection of magnets. I don't miss the handle at all. Glad to find a fridge with a lower height of about 67 inches in a 20.5 cubic size for an older home, with such modern features. The glass shelf in the freezer with a light is a nice feature to have. I don't need a ice maker and need the room instead.
                        by
                          • Recommended
                          Both good and bad
                          Could have a better lay out. Can't put tall things in it including gallon size milk or large pitchers of tea. Deli drawer is flimsy. But what bothers me the most is it's so noisy. Really bothers me. On the good side, you can really see everything you have in it and it seems to have a lot of room.
                          by
                            new refrigewrator
                            [This review was collected as part of a promotion.] Acceptable but a bit noisy. .We like the door finish to avoid smudges.
                            by
                              New fridge
                              [This review was collected as part of a promotion.] Bought it a little over a month ago and it looks and works great. There seems to be a sharp point on the bottom of the freezer door.
                              by
                                [This review was collected as part of a promotion.] Frig is very noisy. Interior plastic cheese drawer fell out without a catch.
                                by
                                  Like it so far
                                  [This review was collected as part of a promotion.] I have had it 12 days & like it very much. So far works fine
                                  by
                                    • Recommended
                                    Broken in under 2 years.
                                    [This review was collected as part of a promotion.] Stopped properly cooling in under 2 years. Fridge wouldn't cool below 45 degree and freezer was at 25. Ventilation either poor or broken. We bought a new fridge for 650, they wanted 150 just to diagnose and then orde parts and repairs. Got a 2 year warranty on new fridge. I thought Maytag was a good brand, never again.
                                    by
                                    Response from Consumer CareJun 5, 2024
                                    We regret you are having these concerns with your refrigerator. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook https://www.facebook.com/maytag or Direct Message on Instagram https://www.instagram.com/maytag/ . When responding please include your contact information and reference Case # 545295. Let’s see what we can do for you! Marcos O
                                      top pops open
                                      When I shut the bottom door, the top pops open. I thought Maytag would be great, as it has been in the past, but I am annoyed with this.
                                      by
                                      Response from MaytagTeamMay 30, 2024
                                      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. MaytagBrand
                                        • Recommended
                                        by
                                        • Verified Purchase
                                        by
                                        • Verified Purchase
                                        Nice size and good size
                                        [This review was collected as part of a promotion.] I got this fridge last week and a big size and nice color
                                        by
                                          Nice Fridge
                                          [This review was collected as part of a promotion.] Great no frills fridge. Like the deli drawer and a light in freezer.
                                          by
                                            • Recommended
                                            Great features
                                            [This review was collected as part of a promotion.] I am very pleased with this refrigerator. It keeps fresh vegetables and fruits perfect for a significant amount of time and everything I put in it is kept cold and fresh using the recommended settings. I especially like the light in the freezer which was not a feature of my previous refrigerator. My Mom always said Maytag makes the best appliances and I have to agree with her assessment!
                                            by
                                              • Recommended
                                              by
                                              • Verified Purchase
                                              Very noisy
                                              [This review was collected as part of a promotion.] This refrigerator is incredibly noisy. When the compressor is going, it sounds more like a washing machine than a refrigerator. I will have it checked by the dealer as I hope this is not normal!
                                              by
                                              Response from Consumer CareMay 20, 2024
                                              Thank you for bringing this to our attention. We regret you are having these concerns with your Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 536832. Let’s see what we can do for you! Marie Q
                                                Not what we expected at all
                                                [This review was collected as part of a promotion.] We bought this fridge expecting the kind of quality the Maytag name has always stood for. Instead, we got a noisy unit that , in the first month, has had to have the ice maker replaced and we are waiting for parts now to try to keep the meat tray from falling out every time it’s opened.
                                                by
                                                Response from Consumer CareMay 15, 2024
                                                Thank you for bringing this to our attention. We regret you are having these concerns with your Range. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 536140. Let’s see what we can do for you! Marie Q
                                                  Refrigerator is great I like the LED lights In both freezer and refrigerator.I didn’t notice a dent in the “in “door handle “ for 3 days because it was not noticeable till I noticed that the door lining was a little separated from the door, then I saw the “in door handle “was bent inward”where you pull the door open.I called about it because I wanted a price adjustment but the rep said I was a day late. This dent was not noticed because of where it was . I tried to work with the rep , but she would not accommodate.I am disappointed for that reason.I was only 1 day late for reporting it and the thing is in the garage and I’m not out there all the time like in my kitchen.My husband also purchased a Maytag side by side 21 cu ft 2 week prior. I would think being a loyal customer and purchasing 2 refrigerator in a month, you would give us a break and give me a price adjustment
                                                  by
                                                  • Verified Purchase
                                                  Great features
                                                  [This review was collected as part of a promotion.] My refrigerator is roomy, has a light in the freezer and is very quiet!
                                                  by
                                                    Showing 1-30 of 1,385 reviews

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                                                    Refrigerator Width (in.)

                                                    32.75 in

                                                    32.75 in

                                                    32.75 in

                                                    32.75 in

                                                    Depth (Excluding Handles) (in.)

                                                    30.63 in

                                                    30.63 in

                                                    30.63 in

                                                    32.5 in

                                                    Height to Top of Refrigerator Case (in.)

                                                    65.5 in

                                                    65.5 in

                                                    65.5 in

                                                    65.5 in

                                                    Ice Maker Features

                                                    No Ice Maker

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                                                    Total Capacity (cu. ft.)

                                                    20.5 cu ft

                                                    20.5 cu ft

                                                    20.5 cu ft

                                                    21.3 cu ft