I used this to tile a backsplash and after installing a few sheets are noticeably different. Theyre duller in sheen and a little darker as well. They didnt look different when doing the tike layout before hand. Everything was from the same case as well. But now I am left with an eyesore, frusterating
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Response from MerolaTile Customer CareNov 26, 2021
Hi! We are sorry to hear about your experience with our Metro Hex 2" Matte White. We have forwarded your comments to the appropriate teams who will pursue any necessary remedies to ensure the quality of this product. If you feel that you may have received defective product, please contact us with your concerns at 1-800-963-7652.
Nov 10, 2021
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Oct 24, 2021
I love i!!!!! PERFECT...
I love i!!!!! PERFECT
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Sep 26, 2021
This tile looks beautiful on the floor, however, I had...
This tile looks beautiful on the floor, however, I had To reorder 2x because the edges of the tile had the white color missing. Caused project delays.
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Response from MerolaTile Customer CareOct 1, 2021
Hi! Thank you for sharing your impressions with us. We do want to clarify for you and future customers that the glaze is applied to extend far enough that any of the body along the side should not be visible once the tiles are properly grouted and installed. We stand behind the quality of our products and appreciate your feedback!
Aug 31, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from MerolaTile Customer CareSep 14, 2021
Hi! Thank you for taking time to leave a review of our Metro Hex 2" Matte Black mosaic tile. We strive to provide quality products and service and are eager to learn why this product may not have lived up to your expectations. If you have any questions, concerns or comments about your order, please feel free to contact us at 1-800-963-7652.
Aug 28, 2021
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Aug 14, 2021
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Jul 22, 2021
Edgar and his crew did a fabulous job
installing the tile,...
Edgar and his crew did a fabulous job
installing the tile, we’re very polite and tidy.
Very nice work!
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Verified Purchase
Jun 10, 2021
Nice rich black. Looks great with gray grout!...
Nice rich black. Looks great with gray grout!
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Verified Purchase
Nov 10, 2020
We bought 3 boxes in total. Two of the boxes...
We bought 3 boxes in total. Two of the boxes had a chip in every single sheet.
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Verified Purchase
Nov 10, 2020
Absolutely gorgeous tile!...
Absolutely gorgeous tile!
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Verified Purchase
Nov 10, 2020
Yes, but i ran out and cannot seem to order...
Yes, but i ran out and cannot seem to order more
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Response from MerolaTile Customer CareNov 24, 2020
Hi! Our Metro Hex 2" is expected to be back in stock by January 2021. We encourage you to enter your e-mail address on the product page to receive a notification when this product is available again. Please contact our Customer Service Team at (800)-963-7652 to determine if we can help with this request.
Verified Purchase
Oct 7, 2020
The tile looks beautiful with the gray grout we used...
The tile looks beautiful with the gray grout we used for our shower floor!
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Verified Purchase
Sep 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Sep 1, 2020
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Verified Purchase
Aug 20, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 15, 2020
Pros: decent quality tile with very few breakage issues.
Cons: the...
Pros: decent quality tile with very few breakage issues.
Cons: the mesh was a nightmare. It seemed like a good product until it stretched out while laying. We managed to finish with a decent floor but it was extremely time consuming.
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Response from MerolaTile Customer CareAug 19, 2020
Hi! Thank you for sharing your feedback! We are sorry to hear about your experience with our Metro 2in. Hex Matte White. We have forwarded your comments to the appropriate teams who will pursue any necessary remedies to ensure the quality of this product
Verified Purchase
Aug 11, 2020
All broken or chipped, mesh does not hold together....
All broken or chipped, mesh does not hold together.
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Verified Purchase
Aug 6, 2020
This tile was exactly what we were looking for. Not...
This tile was exactly what we were looking for. Not bad for installation due to the size.
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Verified Purchase
Jul 31, 2020
It was great with the small plastic wire backs that...
It was great with the small plastic wire backs that I purchased the first time. Second order was wide loose string backing- made it very difficult to work with
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Response from MerolaTile Customer CareAug 6, 2020
Hi! Thank you for sharing your impressions with us. We do want to clarify for you and future customers that the mesh backing is designed to provide for a more convenient installation. We stand behind the quality of our tile and appreciate your feedback.
Verified Purchase
Jul 31, 2020
Looks really good on our shower floor...
Looks really good on our shower floor
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Verified Purchase
Jul 14, 2020
A nice, basic white hex tile. Classic. This tile seems/feels higher-quality than anything we saw ...
A nice, basic white hex tile. Classic. This tile seems/feels higher-quality than anything we saw in our local Home Depot store or competing stores. It's not a bright white, but it is a true white. Not a cream or off-white. Easy enough for beginners like us to lay, we made sure we had extra - that helped. Maybe one tile on one or two sheets had a small chip on a corner (out of 40 sheets), otherwise every sheet was usable. I'm not sure that any of the flaws I found were due to shipping, because each sheet is individually wrapped in a plastic wrapper with its own cardboard backer, then placed in a box that's bubble wrapped and placed in another box. If you are conscious about packaging waste, take note. I attempted to recycle as much as I could. Due to the pandemic, we didn't shop around that much, but I was able to order a sample from HD. This worked out well. We were able to see the tile, feel it, and not make a decision off a computer screen. It helped that we had the time to wait for samples to arrive to make a decision.
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Verified Purchase
Recommended
Jul 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 23, 2020
Was not what I expected
Was not what I expected
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Response from MerolaTile Customer CareJun 30, 2020
Hi! We’re sorry that our Metro Hex 2 in. Glossy Black didn’t meet your expectations. We stand behind the quality of our tiles and appreciate your feedback, if you have any other questions or concerns please contact us at 1-800-963-7652.
Verified Purchase
Jun 16, 2020
Looks great in our beachy bathroom with white grout and...
Looks great in our beachy bathroom with white grout and white beadboard.